Buy Realme Mobile Phone Screen Protection @649 – Bajaj Finserv

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mobile screen insurance

Realme mobile insurance | Realme screen protection plan

Realme started its India operations in 2018, intending to create an innovative and trending lifestyle for the youth with cutting-edge technology. The smartphone brand rolls out devices that feature high-end specs at affordable prices. Owing to its holistic smartphone portfolio, Realme became the world’s no. 6 smartphone brand in 2021.

If you own a Realme device or plan to purchase one, protecting it against accidental or liquid damages is imperative. To add comprehensive coverage to your investment, you can buy Realme mobile insurance from Bajaj Finserv. The plan also provides add-on benefits, such as a free Gaana Plus subscription and F-Secure Mobile Security.

Find more about Realme insurance below.

  • Mobile protection plan details

    CPP Mobile Device Protection Plan (with complimentary mobile device insurance) CPP Fonesafe Lite (with complimentary mobile device insurance)
    The plan covers the device replacement cost (up to 100% of the base value before applying any coupon, cashback, discount, depreciation and standard deductibles) for up to 2 instances. You can avail of the subscription for smartphones, laptops & tablets. Mobile Protect can be purchased within 60 days of the date of purchase. Fonesafe Mobile Screen Insurance plan offers coverage for display-related damages for up to two instances of screen damage. Fonesafe Lite can be purchased within 60 days from the date of purchase.

  • Pricing

    The premiums for both the plans are given below, corresponding to the handset cost.

    Device Price Range (in Rs.) CPP Mobile Protect (in Rs., with complimentary mobile device insurance) CPP Fonesafe Lite (in Rs., with complimentary mobile screen insurance)
    6,000-9,999 1153 649
    10,000-11,999 1553 899
    12,000-14,999 2078 1099
    15,000-19,999 2078 1099
    20,000-24,999 2728 1499
    25,000-29,999 2728 1499
    30,000-34,999 3753 1999
    35,000-39,999 3753 1999
    40,000-49,999 4853 2599
    50,000-59,999 5553 2999
    60,000-69,999 5553 2999
    70,000-99,999 6153 3599
    More than 100,000 6153 3599

    *Membership fee is based on the base invoice value, before any discounts and cashback

  • What is Covered in Realme Mobile Insurance?

    Here’s what’s covered in this plan.

    Coverage offered CPP Mobile Protect (with complimentary mobile device insurance) CPP Fonesafe Lite (with complimentary mobile screen insurance)
    Gaana Plus subscription ✓Available for 1 year ✘ Unavailable
    Zee5 all access annual subscription ✓Available for 1 year ✓Available for 1 year
    F-Secure antivirus and malware protection ✓Available for 1 year ✓Available for 1 year
    Damage due to pollution ✘Not covered
    Any damage to your smartphone because of pollution or contamination will not be covered under this plan
    ✘ Not covered
    Any damage to your mobile screen because of pollution or contamination will not be covered under this plan
    Maximum coverage Same as handset value Same as handset value
    No. of claims allowed in membership year 2 2
    Accidental damage to mobile screen * ✓ Covered
    Damages to mobile screen are covered. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover
    ✓ Covered
    Damages to mobile screen are covered. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover
    Accidental damage to handset * ✓ Covered
    Accidental damage is covered for the entire handset. However, the phone should have been in your custody at the time of damage to avail of this benefit
    ✘ Not covered
    Damages to your handset are not covered under this plan
    Liquid damage * ✓ Covered
    Damage to your handset (including mobile screen) due to water or fluids is covered.
    ✘ Not covered
    Liquid damages to your mobile screen are not covered under the plan
    Breakdown cover * ✘Not covered
    Repair and replacement costs arising from your phone's unexpected electrical or mechanical breakdown are not covered under the plan.
    ✓ Covered
    Repair and replacement costs arising due to any unexpected electrical or mechanical breakdown of your phone screen is covered, provided the phone was being used by you at the time of breakdown
    F-Secure antivirus and malware protection ✓Available for 1 year ✓Available for 1 year
    Maximum claim amount per claim* 100% of handset/invoice value 50% of handset/invoice value


  • Benefits of mobile protection plan

  • Standard Fire And Special Perils Cover

    F-Secure device security

    With the CPP Fonsesafe Lite and CPP Mobile Protect, you can enjoy added features by installing the F-Secure SAFE app. Here are a few benefits of this app:

    • Anti-malware and anti-virus protection
    • Fraudulent website protection
    • Remote data wipe and remote lock
    • Locate the phone remotely with GPS
    • SIM card lock (locks the phone if SIM card is removed)
    • Auto-scan of downloaded apps
    • Scream alarm (sets off an alarm if the phone is misplaced)
    • SIM blocking and IMEI registration
    • SIM card change

  • Flexible tenors

    ZEE5 annual subscription

    You will also receive free annual access to ZEE5 with a Realme mobile insurance plan.

    • One year free subscription to ZEE5 worth Rs.999
    • Supports 12 Indian languages
    • 1 lakh+ hour of content
    • TV shows, 25+ blockbuster digital premier, 80+ originals, 3,000+ movies, 90+ live TV channels
    • Connects to 5 devices simultaneously

  • Flexible tenors

    Gaana Plus subscription

    • Ad-free music experience
    • 30 million songs
    • Offline playback
    • Regional languages
    • Song downloads

  • Single number assistance

    You can call CPP's customer care at 1860-258-3030 (Monday - Sunday, 11 am to 9 pm) for assistance related to your mobile protection benefits.

  • Temporary smartphone replacement service

    If your smartphone is stolen, mobile protect delivers a temporary smartphone to your doorstep in selected cities across India (up to a maximum period of 7 days). You can call our call centre and place a request.

    Key features

    • Free delivery of temporary smartphones to the customer's home or office within 24 hours in selected cities.
    • The customer is responsible for all data on the smartphone. He should delete all data and contacts before handing them back to CPP.
    • If the temporary smartphone isn't returned after 7 days, CPP can take appropriate legal action against him.
    • The customer needs to contact Mobile Protect customer service to avail the benefits of this plan.

  • Deductibles applicable

    Based on the cost of the handset, a standard deductible has to be borne by the insured policyholder for each claim unless specifically revised and altered by the insurer and mentioned in the Certificate of Insurance. The amount of deductibles are mentioned in the table below:

    Handset Value (in Rs.) CPP Mobile Protect (in Rs., with complimentary mobile device insurance) CPP Fonesafe Lite (in Rs., with complimentary mobile screen insurance)
    6,000-11,999 750 500
    12,000-19,999 1000 500
    20,000-29,999 1250 500
    30,000-39,999 1500 1000
    40,000-49,999 2000 1000
    50,000-69,999 3000 1000
    More than 70,000 3500 1000

  • Depreciation

    Depending on the usage duration of the phone, the claim will be processed on the depreciated value of the device. The same has been illustrated below:

    Phone age Depreciation %
    0 - 3 months 15
    3 - 6 months 25
    6 - 12 months 35/50

  • List of Realme smartphones covered under the plan

    Here are the most popular phones that the Realme screen protection plan covers:

    Realme GT 2 Pro Realme 9 5G Speed Edition Realme 9
    Realme C31 Realme C35 Realme Narzo 50
    Realme 9 Pro+ 5G Realme 9 Pro 5G Realme 9i
    Realme C25-Y Realme GT NEO 2 Realme 8 5G
    Realme 8s 5G Realme Narzo 50A Realme GT Master Edition
    Realme 8i Realme C25s Realme Narzo 30
    Realme C20 Realme X7 Pro 5G

  • How to Apply for Realme Mobile Protection Plan?

    You can apply for the Mobile Device Protection plan using the online application process and following the steps below:

    • Click on the ‘Buy Now’ button on the top left corner of the page And fill in basic details such as your name, mobile number, invoice number and invoice value.
    • Verify the details using the OTP you receive on your registered mobile number.
    • Pay via your mobile wallet, credit/debit card or any other payment option and complete your purchase


    Here’s the step-by-step application process

    Choose the plan you are interested in and click the ‘Buy Now’ button for the respective plan

    Fill in the online application form with basic details such as name, IMEI number, mobile number, and more

    Authenticate your purchase by entering the OTP received on your registered phone number

    Complete the purchase by paying the membership fee via mobile wallet, credit card/debit card, mobile wallet, or any other preferred mode of payment

How to raise a claim?

You can raise your claim with the customer experience team within 24 hours of damage to your smartphone to avail of the benefits under this cover. You can reach the issuer via:

Call at one of the following numbers:
Toll-Free- 1800-419-4000
6000-4000 (city STD code to be prefixed)

CPP Assistance Services Pvt. Ltd.
PO Box No. 826,
Kalkaji Post Office
New Delhi- 110019

You may also write an email to for any claim related queries.

Documents required to file a claim :

  • A duly filled claim form signed by the member detailing the loss or damage and an estimate of the claim amount.
  • Any documentation required to support and substantiate the claim amount, such as bills, invoices, valuation reports, etc.
  • Any other document deemed necessary to establish the loss or its quantum depending upon the nature of the claim.

Contact us

For any queries or concerns relating to the plan, please email

Disclaimer - Bajaj Finance Ltd. (BFL) is merely a distributor of above products, owned by CPP Assistance Services Private Ltd. (CPP). Issuance of these products is at the sole discretion of CPP. This product shall be governed by CPP product T&C’s, and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post-sale. This is not an insurance product, and CPP Assistance Services Private Ltd. is not an insurance company. Purchase of this product is purely voluntary in nature. BFL does not compel any of its customers to mandatorily purchase any third-party products.”

Frequently asked questions on Realme Screen Protection Plan

How long is the Realme warranty?

Most Realme smartphones carry a warranty of 12 months which applies to both the handset and the built-in battery. However, this policy applies to products purchased in India. If a user faces any functional failure during this warranty term, Realme will offer free repair and replacement services, subject to specific conditions. You can also choose Bajaj Finserv’s Mobile Device Protection Plan and secure your phone from accidental or liquid damage, with plans starting at an annual premium of just Rs. 699.

How do I claim my Realme warranty?

To avail of warranty support for your Realme smartphone, you need to carry the original box while visiting the service centre. In addition, you must also carry along the original purchase invoice. Note that the warranty period is applicable from the invoice or application date, whichever is earlier.

How do I extend the Realme warranty?

Realme offers a one year warranty for your device and a six-month warranty for the battery, USB cable, charger and other accessories. You can opt for insuring your device and preventing yourself from any unwanted damage that may come your way. Bajaj Finserv offers CPP Mobile Protection Plan and CPP Fonesafe Lite, wherein you can get insurance for your handset if it gets harmed due to accidental or liquid damage.

What are the things covered in a mobile phone warranty?

Your handset, built-in battery, USB cable and charger are a part of the Realme mobile phone warranty. In addition, the wired earphone inside the original box also carries a 6-month warranty. Apart from these, Realme offers free replacement of the motherboard, top cover and a few other spare parts during the warranty period.

Is the phone charger covered under warranty?

Yes, the Realme phone’s charger is a part of the warranty cover. Thus, if it suffers accidental damage during this period, the company will repair or replace it.

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