Vivo phones are trending all over India and people like to buy these phones due to the competitive pricing and innovative features offered by the brand. These phones are built to be sturdy and durable but like all the other phones, they too tend get damaged due to a sudden accident or collision with a hard object. Especially, the screen of your VIVO phones should be protected from damage to avoid the unnecessary costs that you will need to bear to get them replaced or repaired.
Bajaj Finserv has come up with CPP Phone Protection Plan that provides total financial assistance if your VIVO phone gets broken or if its screen gets shattered or becomes dysfunctional due to contact with water or any other reason.
You can choose between two plans viz. CPP Mobile Protect and CPP Fonesafe Lite. The former plan provides comprehensive coverage for your phone along with many extra features and benefits. The CPP Fonesafe Lite is specially designed for those who need only a display protection cover and some other benefits. To know the exact features and services provided by these plans you can check the below table:
Features | CPP Mobile Protect | CPP Fonesafe Lite |
---|---|---|
When can I purchase this plan? | Within 15 days after purchasing the handset | Within 45 days after purchasing the handset |
What does it include? | It includes damage expenses, replacement of parts, repair costs, and complementary smartphone cover | It covers damage expenses and repair charges of the screen and also gives complementary screen cover |
Maximum coverage | Up to 100% of the handset’s price/value mentioned in the invoice | Up to 50% of the handset’s price/value mentioned in the invoice |
Is protection against damage due to liquids available? | Yes | No |
Does this plan cover the damage that is caused due to electricity damaging the circuits/components/screen or any damage due to mechanical breakdown? | No | Yes. If the screen is damaged due to mechanical or electrical reasons then this plan will provide the necessary cover. |
Is add-on antivirus and protection from malware provided? | Yes (for 12 months) | Yes (for 12 months) |
Is accidental damage covered by this plan? | Yes. However, only the damages that are caused while you are handling the phone are covered. | No |
Will this plan provide coverage for a defect in the phone due to excessive pollution? | No | No |
Additional Value-Added Services | Subscription of Gaana Plus for 12 months, Zee5 access to all the channels for 12 months | Zee5 subscription for 1 year (access to all the channels) |
A good thing about these plans is that you can choose a plan as per the cost of your handset. Therefore, the premium that you will need to pay will depend on your handset’s price. The price range of the handsets along with the premiums applicable to each of the Phone Protect Plan variant is given below:
The price range of handset (In Rs.) | CPP Mobile Protect (In Rs.) | CPP Fonesafe Lite (In Rs.) |
---|---|---|
6000 to 9999 | 1215 | 649 |
10000 to 11999 | 1768 | 899 |
12000 to 14999 | 1768 | 1099 |
15000 to 19999 | 2076 | 1099 |
20000 to 24999 | 2683 | 1499 |
25000 to 29999 | 3221 | 1499 |
30000 to 34999 | 3642 | 1999 |
35000 to 39999 | 4140 | 1999 |
40000 to 49999 | 6879 | 2599 |
50000 to 59999 | 13003 | 2999 |
60000 to 69999 | 16487 | 2999 |
70000 to 99999 | 16487 | 3599 |
More than 1 lakh | 32568 | 3599 |
Buy now | Buy now |
The CPP Fonesafe Lite and CPP Mobile Protect provide numerous security features for which you will have to download the F-Secure Safe Mobile App. These security features are given below:
Popular VIVO phones that are covered by these plans
CPP Mobile Protection & Screen Protection Plans can be availed for all the handsets of VIVO. This plan covers the mobile phones of numerous brands as well. The list of popular VIVO phones that are covered by the CPP Mobile Protect and CPP Fonesafe Lite Plans are mentioned below:
The CPP Fonesafe Lite and CPP Mobile Protect provide numerous security features for which you will have to download the F-Secure Safe Mobile App. These security features are given below:
How to initiate a claim?
As soon as an accident or damage to your phone/phone's display occurs, you need to contact the insurer via email, phone, or through the mail. This needs to be done within 24 hours of the occurrence of damage. The contact details are given below for your reference:
Email id: feedback@cppindia.com
Phone numbers:
Toll-free number: 1800-419-4000
6000-4000 (add the code number of your city before dialing this telephone number)
Postal Address:
CPP Assistance Services PVT. LTD.
PO Box Number: 826,
Kalkaji Post Office
New Delhi – 110019
You will need to submit these documents to support your claim:
Depreciation and deductibles
A policyholder will have to bear a standard fee a deductible while getting the repair work done by any of the CPP plans. If the phone has to be replaced, its charges will be revised as per the depreciated value which is decided as per the age of your phone.
Note: The deductibles are not applicable to replacements and depreciation value is not considered while calculating the coverage amount given issued for repair works.
The depreciation percentages depending upon a phone’s age are given in the below table:
Age of phone | Depreciation (In %) |
---|---|
0 to 3 months | 15% |
3 to 6 months | 25% |
6 to 12 months | 50% |
The deductibles are charged on the basis of the value of your handset. The below table shows the deductible fees for both the CPP Mobile Insurance Plans:
Value of the handset | CPP Mobile Protect | CPP Fonesafe Lite |
---|---|---|
6000-19999 | 5% of claim value (minimum of Rs. 500) | 500 |
20000-29999 | 5% of claim value (minimum of Rs. 1000) | 500 |
30000-49999 | 5% of claim value (minimum of Rs. 1000) | 1000 |
50000-69999 | 5% of claim value (minimum of Rs. 1500) | 1000 |
Greater than 70000 | 5% of claim value (minimum of Rs. 1500) | 1000 |
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