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ManipalCigna Super Top-up Insurance Policy

Health insurance has become a necessity today. With changing times and evolving medical facilities, health insurance providers have also upgraded their offerings to ensure every individual is covered well. ManipalCigna offers ManipalCigna Super Top-up Policy that ensures you are adequately covered against sudden medical requirements, even as healthcare costs rise. The policy provides you with add-on benefits missing from your current policy. It acts as a backup for your health plan.

Key features and benefits

  • In-patient hospitalisation expenses cover

    In case of hospitalisation for more than 24 hours due to illness or injury, the policy will cover the room charges, ICU expenses, nursing charges, doctor fees, surgeon fees, blood, oxygen, operation theatre charges and other medical expenses.

    Coverage also includes:
    • Medical expenses for HIV, AIDS and related diseases, maximum up to Rs. 2 lakh after a waiting period of 2 years.
    • Medical expenses incurred towards modern and advanced treatment methods, maximum up to sum insured.
    • Expenses for artificial life maintenance, including life support machine use, even if the treatment doesn't result in recovery or restoration of the previous state.

  • Pre-hospitalisation cover

    The plan reimburses medical expenses incurred before the date of hospitalisation.

  • Post-hospitalisation cover

    It covers the medical expenses incurred after you are discharged from the hospital.

  • Daycare treatment cover

    The plan covers medical expenses for treatment that needs less than 24 hours of hospitalisation.

  • Road ambulance cover

    The plan covers the expenses towards hospital transportation by registered ambulance services for the treatment of illness or injury during an emergency, up to Rs. 2,000 per hospitalisation.

  • AYUSH cover

    The plan covers in-patient medical expenses up to the limit of the sum insured towards non-allopathic treatments such as Ayurveda, Yoga, Naturopathy, Unani, Siddha, and Homoeopathy for hospitalisation arising from an accident or illness undertaken in a government hospital or government-recognised institute or registered AYUSH hospital.

  • Donor cover

    The plan covers in-patient medical expenses incurred by the donor if the insured is required to go for a major organ transplant.

  • Optional covers

    Here are two benefits offered under the option covers:

  • • Guaranteed continuity on deductible

    From the fifth policy year onwards, you will have an option to opt for a separate base policy*, with guaranteed continuity on waiting periods. No fresh risk assessment shall be done for the sum insured up to the deductible amount opted under ManipalCigna Super Top-Up.

  • • Reduction in pre-existing diseases waiting period

    You will have the option to reduce the waiting period for pre-existing diseases to 24 months from the inception of the policy. This applies to all the insured persons covered under this policy.

  • Add-on cover

    This covers the following benefit:

  • • Critical illness

    You will get a lump sum benefit up to your opted sum insured in case of the first diagnosis of the covered 11 critical illnesses.

Policy details

Manipal Cigna Super Top-Up Insurance Policy
Policy type Individual/ family floater
Entry age Minimum entry age (adult): 18 years
MMinimum entry age (child): 91 days
Maximum entry age (adult): None
Maximum entry age (child): 23 years
Policy term One, two and three years
Sum insured and deductible options Deductible -> Sum insured
3 lakh, 3.5 lakh -> 3 lakh, 6 lakh
4 lakh, 4.5 lakh -> 4 lakh, 8 lakh
5 lakh, 5.5 lakh -> 5 lakh, 10 lakh, 15 lakh, 20 lakh
7.5 lakh -> 10 lakh, 15 lakh, 20 lakh
10 lakh -> 10 lakh, 20 lakh, 30 lakh
Starting premium (including taxes) Rs. 1,290 (for individual policy)
Number of members covered 6 members (2 adults + 4 children)

How to purchase the policy?

To purchase the policy, follow these steps:

  • To apply for the ManipalCigna Super Top Up Insurance Policy, simply fill in your basic and health details online.
  • Ensure that the information given in the form is complete and accurate.
  • You may be required to undergo a pre-policy medical examination at the insurer's network diagnostic centre.
  • On purchasing this plan online, your policy will be generated instantly along with your policy kit and card. This is applicable for cases that do not require further underwriting or medical check-up.

List of documents required for purchasing the policy

The following mandatory documents will be needed to purchase the policy:

  • Photograph of the applicant
  • Age proof, such as birth certificate, voter's ID, PAN card, passport, etc.
  • Identity proof, such as passport, Aadhaar card, PAN card, voter's ID, etc.
  • Income proof, such as Form 16, salary slips, employment certificate, etc.
  • Address proof, such as telephone bill, electricity bill, passport, bank statement, Voter's ID, etc.
  • Medical test that the insurer requires you to undergo

How to Process Claims

Cashless claims

With ManipalCigna Super Top Up Insurance Policy, you can avail the benefit of cashless treatment from 6,500+ network hospitals by following the below process:

  • Get admitted to any one of ManipalCigna network hospitals.
  • Use your ManipalCigna Super Top-up Insurance card or share your policy number with the concerned team at the hospital along with your passport/PAN card/voter’s ID as identification proof.
  • The network hospital will then validate your identity and submit the pre-authorisation request to the insurer.
  • After validation, the insurer will review and provide their confirmation to the network hospital by fax and e-mail. The insurer ensures you are also notified of the same through text message and e-mail. The insurer will respond to your request within 30 minutes of filing the claim request.
  • The only activity left to do now is the final settlement of your claim (per policy terms and conditions) with the hospital after completing all the necessary formalities.

Reimbursement claims

  • If you get hospitalised, notify the insurer within 48 hours of admission to a network or non-network hospital. After getting admitted, pay the amount directly to the hospital you are in.
  • After you are discharged from the hospital, make sure you have all the relevant documents, invoices, medical reports, and discharge certificate. The insurer would need the originals of all the mentioned documents to process your reimbursement.
  • All the documents should be filled and signed along with the claim form and sent to the insurer. Send your valid ID proof and age proof as well.
  • After receiving your documents, the insurer will review your claim request and accordingly will give their approval, raise a query, or reject the same (per policy terms and conditions)
  • Finally, the insurer will settle the claim (per policy terms and conditions) and reimburse the approved amount.

Collect relevant documents mentioned below in original from the hospital and submit them to the insurer within 15 days of discharge from the hospital:

  • Original investigation reports
  • Final hospital discharge summary, FIR, or port-mortem, if any
  • Pharmacy bills along with the prescription
  • Cancelled cheque or NEFT details for payment
  • Original bills, receipts, and discharge report
  • Indoor case papers and duly filled claim form
  • Original hospital bills and a valid photo ID proof
  • Treating doctor's report
  • Original consultation notes
  • Nature of operation performed and surgeon's bill and receipt
  • Test reports along with attending doctor's or surgeon's report

Major policy exclusions

  1. Dental treatments and cosmetic surgeries
  2. Ailments requiring treatment due to use or abuse of any substance, drug, or alcohol and treatment for de-addiction
  3. Circumcision, unless required for the treatment of illness or accidental bodily injury
  4. Cosmetic, aesthetic, and re-shaping treatments and surgeries
  5. Psychiatric or psychological disorders and mental disorders
  6. Ailment-wise capping and ambulance charges
  7. Hearing aids, spectacles, or contact lenses, including optometric therapy.
  8. Abuse or the consequences of the abuse of intoxicants or hallucinogenic substances
  9. Sexually transmitted diseases such as AIDS and HIV
  10. Waiting period:
  11. • First 30 days waiting period is applicable for all illnesses other than accidents
    • 24 months waiting period is applicable on specified diseases/ procedures
    • Pre-existing diseases will not be covered for 48 months (option available to reduce to 24 months by paying a one-time additional premium)
    • First 90 days waiting period and 30 days survival period is applicable
    • Critical illness add-on cover (if opted)

  12. Refer to the policy document to know more exclusions in detail

Claim/assistance contact details

BFL Helpline Number: 08698010101

ManipalCigna helpline number: 1800-102-4462


Mailing address: Ground Floor, Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014.

*For claim related issues, please refer to your policy document or certificate of insurance (COI).


Bajaj Finance Limited (BFL) is a registered corporate agent of third-party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Future Generali Life Insurance Company Limited, Bajaj Allianz General Insurance Company Limited, General Insurance Company Limited, ACKO General Insurance Limited, Niva Bupa Health Insurance Company Limited, Aditya Birla Health Insurance Company Limited, and ManipalCigna Health Insurance Company Limited under the IRDAI composite registration number CA0101.

Please note that BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely voluntary after you exercise independent due diligence on the suitability and viability of any insurance product. Any decision to purchase an insurance product is solely at your own risk and responsibility, and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. This product provides insurance coverage under ManipalCigna ProHealth Insurance UIN: MCIHLIP21546V052021 and ManipalCigna Critical Illness Add-on Cover UIN: MCIHLIP21128V022021. Please refer to the insurer's website for policy wordings. For more details on risk factors, terms and conditions, and exclusions, please read the product sales brochure carefully before concluding a sale.

Tax benefits applicable, if any, will be per the prevailing tax laws. Tax laws are subject to change. BFL does NOT provide tax/investment advisory services. Please consult your advisors before proceeding to purchase an insurance product.

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