Bajaj Allianz General Insurance

Secure your vehicle and health with insurance plans from Bajaj Allianz General Insurance. Get hassle-free claim settlement and the convenience of 8,000+ pan-India network hospitals and 6,500+ garages.

Bajaj Allianz is one of the leading general insurers with a diversified and innovative product portfolio catering to the needs of various customer segments. It offers cashless claim facilities and 24/7 on-call support for claim assistance.

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Step-by-step guide to buy Bajaj Allianz Health Insurance Policy

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    Step 1

    Click here to open our online application form.

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    Step 2

    Fill in the health insurance application form with basic details such as name, gender, mobile number, date of birth, and residential PIN code for you or the person you want to insure.

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    Step 3

    Now click on ‘Get Quote’ to proceed.

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    Step 4

    From the list of policies shown, choose your preferred Bajaj Allianz Health Insurance plan by clicking the ‘Buy Now’ button placed under each plan. You can further modify the insured amount, policy term, and plan-type to get a list of policies tailored to your preference.

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    Step 5

    Based on the plan you choose, you may get the option to select the policy term and premium amount.

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    Step 6

    Enter your email ID and check if all personal details shown are correct. Click ‘Next’ to proceed.

  • Step 7

    Step 7

    Enter some additional details, such as height, weight, nationality, marital status, address, and nominee details (if applicable).

  • Step 8

    Step 8

    Answer a few questions about your health and lifestyle by clicking the relevant checkboxes. Click on the ‘Next’ button to proceed.

  • Step 9

    Step 9

    Verify if the previously filled details are correct and click on the ‘Proceed’ button to visit the payment page.

  • Step 10

    Step 10

    Make the payment through net banking, UPI, debit or credit card to buy the policy.

    After successful payment, your policy document will be available for you to download instantly. A copy of the policy document will also be mailed to your registered email ID within 5-7 working days.

    You will also receive an SMS confirmation immediately after the payment process is completed.

    You can also access your policy details through the 'My Account' section within 5-7 days after purchase.

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Step-by-step guide to buy Motor Insurance policy from Bajaj Allianz

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    Step 1

    Visit our online application form:
    For Four-wheeler insurance
    For Two-wheeler insurance

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    Step 2

    Enter the vehicle type, registration number, mobile number, and residential PIN code. Check the terms and conditions and click on the Get Quote button below.

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    Step 3

    Choose the Insurance declared value, NCB value, add-on covers, and plan type to get a list of relevant car insurance policies. You need to update the expiry date of your current insurance policy here.

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    Step 4

    Choose your preferred Bajaj Allianz plan and click the Buy Now button. Add the owner-driver personal accident cover mandated by the RTO. Click Next to proceed.

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    Step 5

    Confirm the vehicle registration date and the previous policy type (Comprehensive/third-party) and click on Proceed. 

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    Step 6

    Enter vehicle owner’s name, date of birth, residential address and contact number. Also, enter vehicle engine and chassis number (as per the RC) and previous policy details. 

  • Step 7

    Step 7

    Review your previously filled details and make the payment through your preferred online payment mode – Net banking, UPI, Credit/Debit card to buy the policy.

    After successful payment, your policy document will be available for you to download instantly. A copy of the policy document will also be mailed to your registered email ID within 5-7 working days.

    You will also receive an SMS confirmation immediately after the payment process is completed.

    You can also access your policy details through the 'My Account' section within 5-7 days after purchase.

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Bajaj Allianz: Step-by-step guide to buy Pocket Insurance plans

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    Step 1

    Choose your preferred plan by visiting our Pocket Insurance product list and clicking on the ‘Buy Now’ button.

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    Step 2

    Enter your full name and mobile number registered with us and press the ‘Submit’ button.

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    Step 3

    Enter the One Time Password (OTP) received on your registered mobile number for verification.

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    Step 4

    If your mobile number matches our records, your details on the form will be pre-filled. All you need to do is to check if the details are correct.

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    Step 5

    At this point, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards, or payment wallets.

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    Step 6

    After the payment is successful, you can download the policy receipt instantly.

  • You can also download the policy document from 'My Account' (our customer portal) after 5 to 7 working days from the date of purchase of the policy.

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How to raise claim requests for Health Insurance policies

Follow these steps to raise Health Insurance claim requests with Bajaj Allianz General Insurance.

  • Step 1 - Locate a network hospital near you

    Step 1 - Locate a network hospital near you

    You can get cashless treatment at 8,000+ Bajaj Allianz General Insurance network hospitals across India. Click here to locate a hospital near you.

  • Step 2 - Verify patient’s identity

    Step 2 - Verify patient’s identity

    Share the patient's policy number and show your Bajaj Allianz cashless card along with valid identity proof (PAN, voter ID, passport) at the hospital.

  • Step 3 - Submit the pre-authorisation form

    Step 3 - Submit the pre-authorisation form

    Fill out and submit the pre-authorisation form at the hospital. The hospital will send this form to the Bajaj Allianz – Health Administration Team (HAT).

  • Step 4 - Claim settlement

    Step 4 - Claim settlement

    Once the verification is complete, the insurer will give the final confirmation within one working day and settle the claim directly with the hospital. The claim will be processed per the policy's terms and conditions.

Someone from Bajaj Allianz General Insurance will contact the healthcare provider for any additional information required. The hospital needs to send discharge summary, bills, and prescriptions on the day of discharge. Upon receiving all the required documents, the insurer will send an authorisation letter within 7 working days.

After clearing all the formalities, Bajaj General Insurance will settle the bills directly with the hospital.

For reimbursement claims:

1. Fill the reimbursement claim form online on the Bajaj Allianz website by entering your health ID card number. You need to file the claim form within 30 days after getting discharged from the hospital.
2. Collect and submit the necessary documents for claim settlement, such as claim form, hospital discharge summary, bills and prescriptions to the Bajaj Allianz – Health Administration Team (HAT).
3. Once the verification is complete, the insurer will give the final confirmation. The claim will be processed as per the terms and conditions of the policy.

In case of any queries, Bajaj Allianz team will contact you for additional information. Upon receiving all the required documents, the insurer will settle your claim within 10 working days.

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How to raise claim requests for motor insurance policies

Follow these steps to raise motor insurance claim requests with Bajaj Allianz General Insurance.

  • Step 1 - Register your claim request

    Step 1 - Register your claim request

    You can register your claim by calling on the toll-free number 1800-209-5858 or writing an email at: bagichelp@bajajallianz.co.in or by visiting the insurer's website.

  • Step 2 - Provide the required details

    Step 2 - Provide the required details

    Provide some basic details: Contact number, engine and chassis number, date, time, description and location of the accident, vehicle inspection address, kilometre reading on the vehicle.

  • Step 3 - Claim intimation

    Step 3 - Claim intimation

    You will receive a claim reference number from the insurer and an SMS about the exact status of your claim.

  • Step 4 - Get the vehicle repaired

    Step 4 - Get the vehicle repaired

    Take your vehicle or have it towed for repair to the nearest garage. You can also choose any of the insurer's network garages for availing of a cashless facility.

  • For cashless claims

    For cashless claims

    In case of a cashless claim, the vehicle will be repaired at a network garage and delivered to your doorstep. The insurer will settle the bills directly with the garage

  • For reimbursement claims

    For reimbursement claims

    In case of reimbursement claim, settle the bill at the garage and submit bills along with the documents to the nearest Bajaj Allianz office for reimbursement as per surveyor's report.

Reimbursement will take approximately 7 - 30 days (for a net of loss) from the date of submission of the final bill, provided all documents are in order as per Bajaj General Insurance and within policy purview.

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Documents required for raising a Health Insurance claim

Here’s the list of documents you need to raise Health Insurance claims with Bajaj Allianz.

  • Duly signed claim form and NEFT details
  • Final hospital discharge summary, FIR or post-mortem report, if any
  • Hospital and pharmacy bills, along with the prescription, receipts with a revenue stamp
  • Original laboratory and diagnostic test reports
  • Claim settlement letter from any other insurer in case of partial settlement
  • Copies of Aadhaar card and PAN card

Documents required for raising a Motor Insurance claim

Here’s the list of documents you need to raise Motor Insurance claims with Bajaj Allianz.

  • Filled claim form with contact number and email ID
  • Policy document/cover note
  • Copy of registration book, tax receipt
  • Copy of driving license with original of the person driving the vehicle at the time of the accident
  • FIR (in case of third-party liability)
  • Estimate of repair from the repairer

Documents required for theft claim:

  • Filled claim form with contact number and email ID
  • Vehicle registration certificate copy with car keys
  • Driving license copy
  • Original policy document
  • Original FIR copy of the complete theft report
  • A no-trace report from the police saying that the vehicle cannot be located

Contact Bajaj Allianz General Insurance

For queries related to the policy, claim settlement and other related information, you can contact the insurer in the following ways:

Frequently asked questions

What are the different types of insurances offered by Bajaj Allianz General Insurance Company?

The Bajaj Allianz General Insurance provides different types of insurance plans - motor insurance, health insurance, travel insurance, indemnity insurance, travel insurance, pet insurance, cyber insurance and home insurance.

Why should we choose to buy insurance policies from Bajaj Allianz General Insurance Company?

Bajaj Allianz is one of the leading general insurers and has a reach across over 800 towns and cities in India. Their diversified and innovative product portfolio caters to the needs of various customer segments. Some of the advantages of buying insurance policies from Bajaj Allianz General Insurance are:
• 8,000+ pan-India network hospitals
• 6,500+ pan-India network garages
• 24/7 call assistance for claims support
• 98% claim settlement ratio
• Buying and renewing policies online

How can I connect with the customer care team of Bajaj Allianz General Insurance?

You can contact Bajaj Allianz in the following ways:
• Write an email at bagichelp@bajajallianz.co.in
• Toll free number: 1800-209-0144/1800-209-5858

How many network garages and network hospitals do you have across India?

Bajaj Allianz General Insurance has 8,000+ network hospitals and 6,500+ network garages across India.

How can I check my policy details in Bajaj Allianz?

To check your policy details in Bajaj Allianz, you can log in to your account on their official website or mobile app. Alternatively, you can contact their customer service helpline for assistance.

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Disclaimer

*T&C Apply - Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Future Generali Life Insurance Company Limited, Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Limited, ICICI Lombard General Insurance Company Limited, HDFC ERGO General Insurance Company Limited, Tata AIG General Insurance Company Limited, The New India Assurance Company Limited, Cholamandalam MS General Insurance Company Limited, Niva Bupa Health Insurance Company Limited , Aditya Birla Health Insurance Company Limited, Manipal Cigna Health Insurance Company Limited and Care Health Insurance Company Limited under the IRDAI composite CA registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. Please refer insurer's website for Policy Wordings. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. Tax laws are subject to change. BFL does NOT provide Tax/Investment advisory services. Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also a distributor of other third party products from Assistance Services providers such as CPP Assistance Services Pvt. Ltd., Bajaj Finserv Health Ltd. etc. All product information such as premium, benefits, exclusions, sum insured, value added services, etc. are authentic and solely based on the information received from the respective insurance company or the respective Assistance service provider company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.