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CPP LivProtect

CPP LivProtect provides many benefits like a single call to block all cards and teleconsultation with doctors where the member gets access to qualified doctors with unlimited consultation. Entertainment benefits and complimentary personal accident insurance benefits with coverage of up to Rs. 5 lakh are also available. It is offered at a nominal premium starting from Rs. 499.

Plan details CPP LIVE Protect

Have a look at the plan details.
Total premium (in Rs.) Perceived value (in Rs.) Sum assured (in Rs.)
499 1,899 3 lakh
999 2,898 5 lakh

Eligibility criteria: 18-60 years

Plan validity: The plan is valid for a tenure of one year.

What's covered in CPP Protect

Here's what is covered under this plan.

  • Single call to block cards
  • Access to a dedicated, 24x7 toll-free helpline (1800-419-4000) to block credit, debit and ATM cards of all banks in a single call. You can call on the number, share your membership number, and other important details. CPP directly contacts the bank on the member’s behalf and gets the cards blocked.


  • Tele-consultation with a doctor by AWP Assistance (India) Private Limited
  • Gives you access to qualified doctors with unlimited consultation during the membership period. You can call the helpdesk number – 18004190660 between 8 AM to 8 PM on all days (except Sundays and national holidays).
    Multilingual support is available on this helpline number in English, Hindi, Telugu, Marathi, Gujarati, Konkani, Kannada, and Tamil.
    Customers are eligible for 4 free consultations during the membership period.


  • ZEE5 all access annual subscription
  • All-access annual subscriptions worth Rs. 999 is included in the plan. Complete access to ZEE5 subscription offer for one year with access to 90+ live TV channels, television shows, 80+ originals, 25+ blockbuster digital premiers, and 3000+ movies. You can enjoy 1 lakh+ hours of content in 12 different languages with access to 3 devices.


  • GAANA Plus membership
  • Unlimited access to over 30 million Hindi, regional and international songs. The Customer needs to call the CPP helpline for the Gaana Plus subscription code after the membership is generated.


  • Complimentary personal accident insurance cover
  • Provides financial protection to customer’s family members on untimely death due to accident with a coverage of up Rs. 3 lakh and 5 lakh.

The nominee needs to submit the following documents to claim the benefits:

  • Duly completed personal accident claim form signed by nominee
  • Copy of address proof (ration card or electricity bill copy)
  • Attested copy of Death certificate
  • Burial certificate (wherever applicable)
  • Attested copy of the statement of witnesses if any lodged with police authorities.
  • Attested copy of FIR / Panchanama/ Inquest Panchanama
  • Attested copy of postmortem report (only if conducted)
  • Attested copy of Viscera report

What's not covered/exclusions

Here's what is covered under this plan.

  1. Losses occurring under intoxication
  2. The plan does not stand if the item is lost or stolen while you are in a state of intoxication or under the influence of alcohol, drugs, toxins, or narcotics.


  3. Deliberate losses
  4. Losses occurring directly or indirectly from any act of forgery or fraudulent/dishonest act committed by you concerning the payment card, with an intent to defraud the card issuer, is not covered under the plan.


  5. For complementary personal accidental cover
    • Any pre-existing disease or any complication arising therefrom.

    • Suicide or attempted suicide, intentional self-inflicted injury, acts of self-destruction whether the insured person is medically sane or insane.

    • Death or disablement directly or indirectly caused by or associated with any venereal disease or sexually transmitted disease.

    • Accidental in-patient hospitalisation.

  6. Waiting period
  7. The initial waiting period for this cover is 30 days with exception of personal accidents and a pre-existing disease waiting period of 48 months.

How to apply

Applying for the CPP LivProtect requires you to fill in the online application form and pay the premium using your preferred mode of payment. Here is the step-by-step process to complete the purchase.

You can follow the steps given below to buy the CPP LivProtect plan:

  • Step 1: Click on ‘Buy Now’ and fill in your name and mobile number. Enter the OTP received on the mobile number.

  • Step 2: Fill in your details: name, residential address, date of birth, and email address in the application form.

  • Step 3: Click on ‘Pay Now’ and make the payment using either of the following mediums: credit/debit cards, net banking, wallets, or UPI.

  • Step 4: Once the payment is successful, you can download the policy document.

Claim process

To raise a claim, please call on 24/7 helpline number (1800-419-4000). You may also write an email to for any claim-related queries.

Contact us

  • In case you have any queries about coverage, exclusions or claims, please write to us at

Disclaimer - Bajaj Finance Ltd. (BFL) is merely a distributor of the above products. Owned by CPP Assistance Services Private Ltd. (CPP). Issuance of these products is at the sole discretion of CPP. This product shall be governed by CPP product T&Cs, and BFL does not hold any responsibility for the issuance, quality, serviceability, maintenance, and any claims post-sale. This is not an insurance product, and CPP Assistance Services Private Ltd. (CPP) is not an insurance company. Purchase of this product is purely voluntary in nature. BFL does not compel any of its customers to mandatorily purchase third-party products.

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