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Identity Assure

Identity theft is rampant in today’s digital age. It can leave you with large debts accrued in your name, or a scarred credit score. Resolving these financial errors could take months, and sometimes years. With Identity Assure from Bajaj Finserv, you can get coverage for lost wages, legal expenses, financial obligations or any other miscellaneous expenses incurred due to identity theft.

  • Plan Details

    Identity Assure offers coverage up to Rs. 1.5 lakh at a premium of Rs. 449. Make the payment from any of your preferred online payment modes.

  • What’s Covered

    Here’s what’s covered under this plan:

  • Coverage For Legal expenses

    Coverage for legal expenses

    Get reimbursement on attorney and court fees incurred by you for:

    - Defending any suit brought against you by a creditor or collection agency or someone acting on their behalf, as a result of the identity theft.

    - Removing any civil or criminal judgment wrongfully entered against you as a result of the identity theft.

    - Challenging the accuracy or completeness of any information in your consumer credit report, only if this information is inaccurate and falsely provided to the credit agency or financial institution as a result of identity theft.

  • Coverage for Lost Wages

    Coverage for lost wages

    Reimbursement for the time taken from work, to correct financial records that have been altered due to identity theft. However, lost wages are covered only within 12 months of making the claim.

  • Coverage for Legal/Financial Obligations

    Coverage for legal/financial obligations

    Get coverage for actual losses from unauthorised transactions, if any credit or bank accounts were opened in your name without authorisation. You will be covered for your legal obligations to pay a creditor, when the account was created as a part of your identity theft.

  • Get Coverage for Miscellaneous Expense

    Get coverage for miscellaneous expense

    Get reimbursement for the following expenses:

    - The cost of re-filing applications for credit accounts or banking accounts that are rejected solely because the lender received incorrect information due to identity theft

    - The cost of notarising documents related to your identity theft, long distance telephone calls, and certified mail, reasonably incurred because of your efforts to report an identity theft or to correct your financial and credit records that have been altered because of your identity theft

    - The cost of contesting the accuracy or completeness of any information contained in your credit history because of your identity theft

    - The cost of a maximum of four credit reports from an entity approved by us. The credit reports shall be requested when you make a claim.

  • Block Credit/Debit Cards with One Phone Call

    Block credit/debit cards with one phone call

    In the event of loss of wallet or debit/credit cards, you can block all your payment cards by making a single phone call. This would eliminate the need for you to contact each bank individually to get your cards blocked.

  • Emergency Travel Assistance

    Emergency travel assistance

    You can avail of emergency financial assistance in case you get stranded in the middle of your trip. The plan provides advance fund of up to Rs. 20,000 in India and up to Rs. 40,000 abroad.

  • Online and Device Security

    Online and device security

    As an added feature, you get access to F-Secure Internet Security, which is a powerful antivirus to protect your computing devices against malware and enables secure net banking.

  • Credit Health Report

    Credit health report

    You can get a detailed analysis of your current credit score from credit health report.

  • What’s Not Covered

    Here are some of the exclusions under the plan:

  • Losses Due To Physical Injuries/Sickness

    Losses due to physical injury/sickness

    Any physical injury, sickness, disease, disability, shock, mental anguish and mental injury including required care, loss of services or death.

  • Credit Reports Requested Beforehand

    Credit reports requested beforehand

    Any request made for credit reports just before the discovery of your identity theft may lead to rejection of your claim.

  • Time taken off work

    Time taken off work

    In case you have taken time out of salaried working days or even if you are self-employed, for correcting your financial records that have been altered due to identity theft, the losses will not be covered under the plan.

    Note: To know the complete list of exclusions, please read the terms and conditions of the plan.

How To Apply

Here are the steps to apply for the plan:

  • Click on ‘Buy Now’ button and share your basic details in the online application form
  • Check and confirm your application by entering the OTP received on your mobile number
  • Pay the premium via credit/debit card, UPI, mobile wallet, or any other available online payment mode
  • You will receive the details of your membership via email/WhatsApp


How To Process A Claim

To raise a claim, you can contact the insurer through on of the following ways:

a. In case of loss of cards or need of emergency travel assistance, call the toll-free number 1800-419-4000 or write an email at within 24 hours of the incident. You also need to provide evidence of your need for emergency assistance.

b. In case of identity theft related claim, you can raise a claim through one of the following ways:
  • Call on toll-free Number 1800-266-7780 or 1800-22-9966 (only for senior citizen).
  • SMS on 5616181 as 'Claims'


Documents Required to Raise A Claim

Here’s the tentative list of documents required for processing the claim:

  • Duly filled and signed claim form
  • Police intimation (copy of the FIR)
  • Credit report
  • Legal expenses tax invoices
  • Salary/wage slips in case of loss of pay (*to be supported with suitable documents from employer)
  • Credit/bank account statements
  • Miscellaneous expenses tax invoices
  • Proof of identity theft
  • Any other document requested by the insurer

Contact Us

For queries related to the policy, please write to us on email at

Bajaj Finance Limited ('BFL') is a registered corporate agent of third party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Future Generali Life Insurance Company Limited, Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Limited, Niva Bupa Health Insurance Company Limited , Aditya Birla Health Insurance Company Limited and Manipal Cigna Health Insurance Company Limited under the IRDAI composite CA registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. Please refer insurer's website for Policy Wordings. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws which are subject to change in future. Pls consult your tax advisor for more details. Visitors are hereby informed that by providing their personal or any information on our website they agree and understand that the information submitted by them may be shared with insurers.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.

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