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ACKO Two Wheeler Insurance

Two-wheeler is one of the most preferred modes of transport, mainly helps avoid traffic. So, when you spend so much time on the road, you might want to ride worry-free.
ACKO bike insurance offers a comprehensive two-wheeler package policy that covers your bike against any loss or damage. You can avail of the ACKO two-wheeler insurance policy at an affordable premium and benefit from zero paperwork purchase and instant claims settlements with a hassle-free process.
You can also check online for ACKO bike insurance renewal to avoid policy lapses.

Key Features Of Acko Bike Insurance Policy

Network garages 6000+
Emergency assistance Yes
Third-party cover Yes
Claim settlement ratio 95% for FY20-21
Customers 70+ million
Zero depreciation cover Yes

Benefits Of Acko Bike Insurance

Here are the features and benefits of the policy:

  • Comprehensive two-wheeler insurance

    This policy offers extensive coverage for your vehicle against natural calamities, theft, fire, and accidents. It also provides coverage against third-party liabilities.

  • Third-party insurance

    ACKO’s third-party two-wheeler insurance covers you against damage or loss caused to third-party property, vehicle, or physical injury to a person.

  • Personal accident cover for owner-driver

    The policy covers up to Rs. 15 lakh in case of accidents that lead to injuries, disability, or death.

Types of plans offered by ACKO

According to the Motor Vehicles Act, a third-party two-wheeler insurance policy is essential for driving on Indian roads. It protects the financial interests of the rider/driver from any damage or loss to a third party. Therefore, individuals can choose an ACKO bike insurance policy at an affordable premium and a hassle-free process to ensure a worry-free ride.

You can secure your ride and avoid penalties by choosing any of the two ACKO bike insurance plans and ensuring financial protection against any damages to your two-wheeler. The types of insurance policies are:

Third-party bike insurance

It is the minimum mandate for any insurance plan in India and ensures financial coverage if you accidentally damage someone’s vehicle, property or injure someone. However, it does not provide financial coverage for you or your damaged two-wheeler.

Comprehensive bike insurance

This acko bike insurance plan covers everything that a third-party bike insurance covers along with your own damage cover that financially protects from damage/loss caused to your bike in case of theft, riots, strikes, etc., other than just accidents.

Why choose ACKO Bike Insurance from Bajaj Finance Limited

ACKO insurance bike policy offered by Bajaj Finance Limited protects motorists from expenses incurred through accident or damage with cost-effective premiums, zero paperwork, and convenient claim settlement. Besides, individuals can check out the exclusive benefits discussed below:

Affordable premiums

With ACKO’s direct-to-consumer model, customers can pay their premiums directly without the involvement of any agent or third party. Thus, the premium remains affordable.

Convenient claim option

To claim any damages, customers need to visit the ACKO official website or the mobile app and click on the “claim now” option for registration. Then, the insurance advisers will walk you through the claim settlement process.

No Claim Bonus

With ACKO bike insurance plans, customers can enjoy additional savings with a no claim bonus or NCB. When the insurer doesn’t claim any damages in the policy year, ACKO awards them a bonus that gives them a discount on the following year’s premium.

Convenient process

With the advantage of digital transactions, purchasing and ACKO bike insurance renewal is convenient and offers a hassle-free experience.

What’s covered in ACKO Bike Insurance

You can choose the right ACKO bike insurance coverage plan and make the most of the benefits. Read on to know more about what is covered by ACKO:

Accidental damage

With ACKO bike insurance, customers remain financially covered for the damages caused to the bike due to an accident.

Fire damage

This bike insurance policy covers any damages caused due to lightning, explosion or self-ignition.

Bike-owner cover

With the ACKO insurance bike policy, customers can get financial coverage against the death and disability of the bike owner.

Third-party liability cover

If there is any third-party loss, injury or death caused by your bike, this insurance policy will ensure financial coverage for the damages caused to the third-party


If your bike is stolen, the insurance company will compensate its insured value as per the set IDV.

Add-on covers

While all bike insurance policy provides financial coverage for accidental damages, sometimes the coverage may not be sufficient. Even a well-structured plan may not be adequate to cover certain financial liabilities. ACKO bike insurance policy has additional coverages that offer an extra layer of protection to improve your financial coverage. Read on to know about the add-on covers:

Zero depreciation cover

Your bike’s value will depreciate due to wear and tear with time. However, with the zero-depreciation additional cover, this insurance policy will cover the cost of repair and replacement without deducting the depreciated value.

Outstation emergency cover

If your two-wheeler meets with an accident or breaks down while on the road, in that case, ACKO motorcycle insurance will pay the amount mentioned in the add-on cover to reimburse for any necessary expenses incurred.

Engine protection cover

This add-on insurance cover will pay for repairing or replacing engine parts due to damages caused by floods, leakage of coolant or lubricating oil, etc.

Consumables cover

This ACKO bike insurance policy offered by Bajaj Finance Limited bears the cost of consumable items such as screw, grease, brake oil, etc. However, one must note that the cost of fuel is not covered as part of this add-on.

Bajaj Finance Limited offers a hassle-free online platform through which customers can purchase an ACKO bike insurance policy at their convenience and from the safety of their homes.

How to purchase the policy

Here are two simple steps to purchase ACKO two-wheeler insurance plan:

  • Click on Apply Now and fill in the necessary details in the application form.
  • If required, opt for a call back from our representatives or complete the process by clicking on ‘Buy Now’.

How to raise a claim

You can quickly raise your claims for ACKO two-wheeler insurance plan online. Here’s how can raise cashless or reimbursement claims:

  • Log in to with your registered mobile number and click on the ‘Claim Now’ section.
  • You can also raise it through the app by tapping on the claims section and following the prompts.

In case of an accident, you can call on 1800-266-2256 (toll-free). Once the claim is registered, a crew will be assigned to pick up your car for repairs at ACKO preferred garages.

Documents required for claim

Here are the documents required for raising a claim under the ACKO two-wheeler insurance policy.

For cashless claim:

ACKO requires no major documents to process your cashless request unless it’s a theft or major loss claim. Under such circumstances, we advise you to share the following:

  • Copy of Registration Certificate (RC) of your vehicle
  • Copy of your driving licence
  • Relevant KYC documents

For reimbursement claim:

Before you go for car repairs, you must send a claim intimation to ACKO. After reviewing the details, and if the claim is well within the policy terms, you will receive approval soon. Once your car is repaired, you can forward the invoice copy to ACKO for processing the reimbursement.

Major policy exclusions

Here are some of the exclusions under the ACKO bike insurance policy:

  • Any loss or damage caused outside the geographical area
  • Any loss or damage arising out of your car not being used as per the limitations to use
  • Any claim arising out of any contractual liability
  • Any consequential loss

Note: For more information on coverage and exclusions, please refer to the policy wordings before purchasing the policy.

Claim/Assistance Contact Details

BFL Helpline Number: – 08698010101

ACKO Insurance Helpline Number: 1800 266 2256

E-mail –

Mailing address: Ground Floor, Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014.

*For claim related issues, please refer to your policy document or certificate of insurance (COI).

Frequently Asked Questions (FAQs) for ACKO Bike Insurance

Is ACKO an Indian or a foreign company?

ACKO General Insurance is an Indian non-government company that functions as an insurance provider. It is a public company registered in Mumbai, Maharashtra.

Is ACKO insurance purchased online valid?

Yes, the ACKO insurance purchased online is valid and reliable. ACKO insurance products are available to buy online via the company’s direct-to-customer model. ACKO has a notable claim settlement ratio of 95% for FY20-21. Additionally, the claim settlement procedure is hassle-free and quick, and the end-to-end process can be completed online. Customers do not have to wait for any confirmation of claim registration or go through an extensive documentation process. ACKO has ensured absolute transparency by making the claim process online.

Why is ACKO insurance so inexpensive?

ACKO has completely transformed two-wheeler insurance by utilising a digital-only model. Customers can purchase insurance plans online without integrating any third-party medium with this process. Besides, ACKO has thoughtfully expanded its branch presence only in key cities. It allows them to optimise costs, a benefit transferred to the end customer in the form of attractive insurance plans at affordable premiums.

What is NCB in bike insurance?

NCB or No Claim Bonus refers to savings on the insurance premium provided by the motor insurance companies to the bike-owners for a claim-free policy year. This benefit encourages safe riding, and in return, insurance companies offer an NCB, which effectively provides vehicle owners with a discount benefit at the time of renewal of the insurance.

What is IDV in bike insurance?

IDV or Insured Declared Value is the maximum amount payable to the vehicle owner by the insurance company in case of irreparable damage or total loss due to an accident. This IDV depends on the manufacturer’s specified selling price and is adjusted with the depreciation value. However, one must know that the insurance premium is directly proportionate to the IDV.

Is higher IDV better?

As already stated, IDV is the maximum amount that one can get as compensation if the vehicle is irreparably damaged. Therefore, it is crucial to check the IDV before purchasing an insurance policy. While most vehicle owners think it is wise to choose a lower IDV to have a lower premium, a higher IDV will ensure a higher claim amount. Therefore, getting an IDV close to your vehicle’s current market value is best. In addition, as your car grows older, IDV also reduces.


Bajaj Finance Limited (BFL) is a registered corporate agent of third-party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Future Generali Life Insurance Company Limited, Bajaj Allianz General Insurance Company Limited, SBI General Insurance Co. Ltd, ACKO General Insurance Co. Ltd., Niva Bupa Health Insurance Company Limited, Aditya Birla Health Insurance Company Limited, and Manipal Cigna Health Insurance Company Limited under the IRDAI composite registration number CA0101.

Please note that BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely voluntary after you exercise independent due diligence on the suitability, viability of any insurance product. Any decision to purchase an insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. This product provides insurance coverage under the Two-Wheeler Package Policy under UIN: IRDAN157RP0002V01201819 of ACKO General Insurance Co. Ltd. (IRDAI Regn. No. 157). (UID 2941). Please refer to the insurer's website for Policy Wordings. For more details on risk factors, terms and conditions, and exclusions please read the product sales brochure carefully before concluding a sale. Tax benefits applicable if any will be as per the prevailing tax laws.

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