Published Jun 10, 2026 .3 min read

  1. What is privacy and app encryption in vivo phones?
  2. How to set up privacy and app encryption in vivo
  3. How to unlock and access encrypted apps in vivo
  4. How to unlock privacy and app encryption when you forgot the password
  5. FAQs

In summary

Here is how to unlock Privacy and App Encryption on vivo phones:


  • Open the encrypted app you want to access.
  • Enter your privacy password, pattern, or PIN when prompted.
  • Alternatively, use your registered fingerprint or face unlock if biometric authentication is enabled.
  • The app will open once verification is successful.

What is privacy and app encryption in vivo phones?

Privacy and app encryption is a security feature available on vivo phones that helps protect sensitive apps and personal data with an additional layer of security. It is particularly useful if you share your phone with family members, hand it to children, or want to keep certain apps and files private even when your phone is unlocked.


Key features of privacy and app encryption include:


  • Locking individual apps such as WhatsApp, Gallery, Messages, and banking apps with a privacy password.
  • Using fingerprint or face unlock for quicker access to protected apps.
  • Hiding selected apps from the home screen so they remain out of sight unless accessed through a designated method.
  • Storing private photos, videos, and files in a secure, password-protected Private Safe.

Planning to upgrade to a newer vivo phone with better security and a bigger display? You need not pay the full cost upfront. You may qualify for a pre-approved loan from Bajaj Finance to buy your chosen device on Easy EMIs. Check your loan eligibility and shop from 1.5 lakh+ partner stores across 4,000+ cities, with repayment options from 3 months to 60 months and zero down payment on select products.

How to set up privacy and app encryption in vivo

Before you can unlock encrypted apps, you need to enable Privacy and app encryption and create a privacy password. Follow these steps:


  1. Open the Settings app on your vivo phone.
  2. Scroll down and tap Fingerprint, Face and Password. Alternatively, search for "Privacy and app encryption" using the Settings search bar.
  3. Tap Privacy and app encryption.
  4. Create a privacy password. You can choose a pattern, PIN, or alphanumeric password. For better security, use a password that is different from your screen lock password.
  5. Set up a security question and answer. This provides a simple way to reset your privacy password if you forget it in the future.
  6. Select the apps you want to protect by turning on the toggle next to each app.

Once enabled, the selected apps will require your privacy password, fingerprint, or face unlock before they can be opened.


Note: The exact menu names may vary slightly depending on your phone's software version, such as Funtouch OS 13, Funtouch OS 14, or OriginOS, but the overall process remains similar.

How to unlock and access encrypted apps in vivo

Once an app is encrypted, unlocking it is straightforward. Whenever you open a protected app, your vivo phone will ask for verification before granting access.


  1. Tap the encrypted app you want to open.
  2. Enter your privacy password, pattern, or PIN when prompted.
  3. If biometric authentication is enabled, you can also use your registered fingerprint or face unlock instead of entering the password.
  4. After successful verification, the app will open normally.

If you have hidden apps enabled, use the gesture configured during setup, such as swiping outward with two fingers on the home screen, and then enter your privacy password to view and access the hidden apps.

How to unlock privacy and app encryption when you forgot the password

If you forget your privacy password, vivo provides a few ways to regain access. Since the privacy password is separate from your screen lock password, recovery options depend on the settings you configured when enabling the feature.


Method 1: Reset using the security question


  1. On the privacy password screen, tap Forgot password.
  2. Select Answer security question.
  3. Enter the answer to the security question you created during setup.
  4. After successful verification, create a new privacy password.

You can then use the new password to access your encrypted apps and private data.


Method 2: Reset using your vivo account


  1. On the privacy password screen, tap Forgot password.
  2. Select Verify with vivo account.
  3. Sign in with the vivo account linked to your phone and complete the verification process.
  4. Create a new privacy password once verification is successful.

Method 3: If recovery options are unavailable


If you did not set a security question and have not linked a vivo account, recovering the privacy password may not be possible. In such cases, a factory reset is usually the only way to regain access to the device. Keep in mind that a factory reset erases all data stored on the phone.


To avoid this situation, set up a security question and link your vivo account when enabling Privacy and app encryption. It is also a good idea to back up important data regularly.

Quick reference: Unlocking methods at a glance

The right way to unlock Privacy and app encryption on a vivo phone depends on your situation. Whether you remember your privacy password, use biometric authentication, or need to recover access, the table below shows the quickest solution for each scenario.


SituationWhat to do
You remember the privacy passwordUse your registered fingerprint or face to open the encrypted app instantly.
You set up fingerprint or face unlockUse your registered fingerprint or face to open the encrypted app instantly.
You forgot the passwordTap Forgot password and reset using your security question.
No security question setTap Forgot password and verify through your linked vivo account.
No recovery option availableBack up data and perform a factory reset (this erases all data).

Tips to manage privacy and app encryption safely

To keep your encrypted apps secure while ensuring you can regain access if needed, follow these best practices:


  • Set up a security question and link your vivo account to simplify password recovery and reduce the chances of needing a factory reset.
  • Use a privacy password that is different from your screen lock password for an extra layer of security.
  • Enable fingerprint or face unlock for encrypted apps to make access faster and more convenient.
  • Do not share your privacy password with others, as the feature is designed to keep selected apps private.
  • Keep your phone updated with the latest software version to benefit from security enhancements and feature improvements.

Shop for the latest vivo phones on Easy EMIs

If your current vivo phone is running slow or you want the newest security features, Bajaj Finance makes upgrading affordable. Check your loan eligibility and get instant approval in a few simple steps. Once approved, visit any of 1.5 lakh+ partner stores across India and choose from over 1 million products from 550+ leading brands. Pay in Easy EMIs with 50+ flexible repayment options that fit your budget, and enjoy a fast, seamless shopping experience with more savings.


Explore the latest vivo phones and check your eligibility for a Bajaj Finserv Insta EMI Card to start shopping on Easy EMIs today.

Shop smart with Easy EMIs

Bajaj Finance puts you in control of your shopping. See if you are eligible for a loan and get instant approval in just a few steps. Once approved, go to any of 1.5 lakh+ partner stores across India. Pick from over 1 million products from 550+ leading brands. Pay in Easy EMIs with 50+ flexible options that fit your budget. Enjoy a fast, seamless, and stress-free shopping experience—with more freedom and more savings.

Why use the Smart Savings Calculator

Bajaj Finance's Smart Savings Calculator helps you unlock maximum savings every time you shop at partner stores. It brings together all available brand, dealer, and scheme offers, so you can see your total savings instantly and shop smarter with Easy EMIs.


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  • Scheme offers: Take advantage of time-sensitive offers on select EMI schemes.

Frequently asked questions

How do I unlock privacy and app encryption in vivo if I remember the password?

Simply open the encrypted app and enter your privacy password, PIN, or pattern when prompted. If you enable biometric unlock, you can also use your fingerprint or face to open the app instantly.

Can I reset the vivo privacy password without losing data?

Yes. If you set a security question or linked a vivo account, you can tap Forgot password on the verification screen and reset it without losing any data. Only when no recovery option is available does a factory reset become necessary.

Where is the privacy and app encryption setting in vivo phones?

It is found under Settings, usually within Fingerprint, Face and Password. You can also locate it quickly by typing Privacy and app encryption in the Settings search bar.

What happens if I forget the vivo privacy password and have no recovery option?

If no security question is set and no vivo account is linked, the password cannot be recovered. The only option is a factory reset, which erases all data. Always set up a security question and link a vivo account to avoid this situation.

Does app encryption work on all vivo models?

Privacy and app encryption is available on most vivo phones running Funtouch OS and OriginOS. Menu names may vary slightly between software versions, but the feature and steps remain broadly similar.

Can I buy a vivo phone on EMI?

Yes, you can buy a vivo phone on Easy EMIs using the Bajaj Finance Insta EMI Card. Check your eligibility in just a few clicks and enjoy the convenience of converting your purchase into affordable monthly instalments.

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