Bajaj Finserv customer care in Haryana

Accessing financial services has become straightforward with the materialisation of the effective online portals launched by financial sectors. Likewise, the Bajaj Finserv customer portal - Experia facilitates easy navigation of financial services, helps make online payments, and lets customers raise requests, check notifications, and state their grievances.

With the assistance of the portal, residents of Haryana can mitigate their financial needs in no time. In addition, it has a user-friendly interface, helping individuals get a slew of follow-up services.

Features of Bajaj Finserv Customer Portal

The Bajaj Finserv customer portal has benefited its customers in manifold ways. Take a look at the notable features mentioned below:

  • Manage loan account

    Manage loan account

    This Bajaj Finserv customer portal has made the overwhelming task of managing and tracking loan accounts and investments highly convenient. It is an end-to-end platform helping users navigate their financial dealings independently without having to reach out to anyone.

  • Check EMI card details

    Check EMI card details

    One of the outstanding Bajaj Finserv customer care benefits is that it enables users to track their Bajaj Finserv EMI Network Card details. As a result, users can remain updated regarding the card's spending and utilised limit, charges, expiry details, and likes, thereby helping users make an informed decision while going for a big-ticket purchase.

  • Shop online

    Shop online

    Furthermore, online shopping of one's desired product has become easy with the easy accessibility of the Bajaj Finserv customer service portal. Customers can shop their desired products from the portal at no-cost EMIs.

  • Download vital documents

    Download vital documents

    It is essential to keep all the vital documents in order to expedite the lending process and other financial services. From the Experia portal, users can view and download all the Bajaj Finserv loan statement, financial statements, no objections certificates (NOCs), interest certificates, etc.

  • Update contact details

    Update contact details

    Another notable feature of using the platform is that it enables users to modify their contact and personal details. Updating contact details is imperative to receive timely notifications from the NBFC.

Bajaj Finserv Customer Care Details – Haryana

The popularity of the fully-knitted customer service portal rests on the composite experience it offers to the users, from offering numerous services to giving prompt assistance for any of their queries.

If you have any doubts or grievances, you can reach the NBFC by any of the following modes.

Customer portal (Experia)

Step 1 - Log in to the Bajaj Finserv customer portal using customer ID, email address or mobile number
Step 2 - For validating the credentials, you can either use the OTP or the password
Step 3 - Select 'Generate OTP' if you have logged in using OTP or click on 'Next' if you have chosen the password
Step 4 - Enter the required information and click the 'Submit' button

Another effective way of receiving assistance from the NBFC is by using their dedicated mobile application.

Bajaj Finserv app

Step 1 - Get access to the Bajaj Finserv application from the Google Play Store 
Step 2 - Go to the 'Help and Support' section
Step 3 - Mention the product, query, and sub-query type
Step 4 - After explaining your query, put in the asked details and proceed to submit them

Raise a request:

Alternatively, customers can get their queries resolved by raising a request. The following steps will help both the existing and new customers to raise a request.

For existing customers:

Step 1 - Visit Raise a request
Step 2 - State that you are an existing customer of the NBFC
Step 3 - Use the login credential to gain access to the portal and raise a request after that

For new users:

Step 1 - Visit Raise a request
Step 2 - Mention that you are a new customer
Step 3 - Now feed in the information that includes contact number, mail ID, product and query type, etc.
Step 4 - Provide the CAPTCHA code and finally raise a request

View your pre-approved offers

Eligible individuals can avail the exclusive pre-approved offers extended by Bajaj Finserv across a host of financial products like personal loans, credit cards, home loans, etc. With these offers, customers can access several financial services quickly. Moreover, these offers reduce the hassles of documentation and streamline the loan application.

Mentioned below are the steps that will assist you in checking your Bajaj Finserv pre-approved offers:

  1. 1 Navigate to Bajaj Finserv customer portal- Experia and choose 'pre-approved offers'
  2. 2 Submit your name and contact information
  3. 3 After going through the terms and conditions, click on the 'Agree' tab

Hence, customers will view and avail Bajaj Finserv offers accordingly.

With a well-rounded idea about the particularities of the effective web-based customer portal, individuals can now rely on the Bajaj Finserv customer care in Haryana to fetch information and state their queries and grievances and get an instantaneous solution.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

What to do if I am not getting the OTP for withdrawing funds from my Flexi account?

You can easily withdraw funds from your Flexi account through the Bajaj Finserv customer portal- Experia. But, first, you need to log in to the portal and authenticate your details. If you are not getting your OTP, use the password as an alternative.

Here are the steps that will help you gain access to the portal and withdraw funds from your Flexi account:

Step 1 - Log in to the Bajaj Finserv customer portal using customer ID or mail ID
Step 2 - Now select the 'I have a password' button
Step 3 - Proceed by clicking 'Next'

Now enter the required information and get yourself registered in the portal. Once you get access to the platform, use it to monitor the status of the Flexi account and withdraw funds accordingly.