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How to Contact Bajaj Finance Customer Care in Tamil Nadu
One of the leading NBFC (non-banking financial company), Bajaj Finance, offers various financial services and products like loans, insurance policies and investments. It strives to provide the best customer service and quick remedies for any grievances. Thus, it has set up the Bajaj Finance service portal, for residents of Tamil Nadu to resolve their problems.
This is a fully-knitted customer service portal offering a host of facilities and services. Customers can access information on any products/ services round the clock. They can also monitor activities, financial transactions and products and resolve their complaints on this portal.
Features of Bajaj Finance service portal
Over the years, Bajaj Finance service portal has become a one-stop destination for everything Bajaj Finance-related. You can easily access various financial products and monitor activities on this portal without needing any assistance. It supports everything from paying EMIs and pre-prepayments to loan monitoring services.
Here is a list of some of the services that customers can access on this service portal:
Update KYC details
In case a customer has a recent change in his/ her name, place of residence or other personal details, one needs to inform Bajaj Finance of this change. They can log in to the Bajaj Finance service portal to update their KYC online using Aadhaar-based verification.
Shop on the Bajaj Finance EMI Store
Bajaj Finance EMI Store is a next-generation e-commerce platform offering electronics, home furnishing, kitchen appliances, lifestyle products and so on. Customers do not need to worry about their budgets as it allows them to break their payments into no-cost EMIs.
Check loan statements
Existing borrowers of Bajaj Finance can easily keep tabs on their current liabilities with information on EMIs left and the remaining loan balance. They can log in to the Bajaj Finance service portal, and download a detailed e-statement for their loans.
Foreclosure on an existing loan
Existing borrowers of Bajaj Finance can avail the facility to repay their remaining loan balance before the due date. One can opt for this facility on the service portal. After verification of documents and receiving full payment, the loan account will be automatically closed.
Block/ unblocking the EMI network card
Missed EMI payments, reduction of credit scores and ECS mandate processing failure can get the Bajaj Finance EMI Network Card blocked. To continue enjoying no-cost EMIs when shopping, one will need to log in to Bajaj Finance service portal and click on the 'unblock' option on the EMI Network card.
Ways to Reach Bajaj Finance Customer Care in Tamil Nadu
Bajaj Finance service portal is a one-stop online platform that allows customers to access its services and products. It comes with a simple user interface that offers the best user experience. Customers can seek assistance with regards to facilities and services and get nearly instant grievance redressal through the following modes:
Service portal
The Bajaj Finance service portal allows customers to access their loan details, EMI Network Card details and manage financial transactions. One needs to log in to this portal by following the given steps before accessing such services:
Step 1 - Go to the service portal
Step 2 - Type in your registered mobile number, email ID
Step 3 - Choose to generate either a One Time Password (OTP) or enter a password
Step 4 - Type in the OTP received on your mobile number or password and click on ‘Agree and Login’
Step 5 - Input the rest of required details to complete the login process
Bajaj Finance app
Another option for customers to access customer services is to use the Bajaj Finance app. To get information or raise a complaint through this app, one will need to follow these steps:
Step 1 - First, download the Bajaj Finance app from Google Play Store
Step 2 - Open the app and find the Help/ Support section
Step 3 - Navigate to the product for which a customer would like to place a query
Step 4 - Select the query and sub-query type and explain your issue
Step 5 - Enter required details and submit
Raise a request
Both new and existing customers can raise a request on the official website of Bajaj Finance. To do this, follow these steps:
For existing customers:
Step 1 - Go to Raise a request
Step 2 - Tick the ‘Yes’ checkbox and click on ‘Submit’
Step 3 - Use your Bajaj Finance login ID to raise a request on the customer care portal
For new customers:
Step 1 - Go to the above-mentioned URL
Step 2 - Click on the ‘No’ checkbox and ‘Submit’
Step 3 - Enter your mobile number and email ID. Next, select the relevant product and the query type
Frequently Asked Questions
Customer Care & Branch Support
My Account & Online Services
Complaints & Service Requests
How do I contact Bajaj Finance customer care in Tamil Nadu in Tamil language?
Customers in Tamil Nadu can access Bajaj Finance customer support through available service channels. Tamil language support may be available depending on the selected support option. Follow the instructions on the customer care system and choose your preferred language wherever applicable.
Is there a toll-free number for Bajaj Finance customer care in Tamil Nadu?
Bajaj Finance does not usually provide a separate toll-free number for Tamil Nadu customers. You can use the official customer care options available on the Bajaj Finance website or app. Check verified sources for the latest contact information and avoid using unknown numbers.
Can I visit a Bajaj Finance branch in Tamil Nadu for loan and account-related services?
Yes. You can visit any Bajaj Finance branch across Tamil Nadu for loan and account related services, including document submission, payments, and general queries. Use the official Branch Locator on the Bajaj Finance website or app to find your nearest branch and its current working hours before visiting.
What is the method of loan payment in the Bajaj Finance customer care portal?
You can pay your missed EMI payments, part-prepayments, and foreclosures on the Bajaj Finance service portal. First, check if any penalties are applicable to your payments. After that, follow these steps for online payment: After that, follow these steps for online payment:
Step 1 - Log in to the service portal
Step 2 - Navigate to ‘Online Payment’ section and then ‘Quick Pay’
Step 3 - Make the appropriate payment using your preferred payment mode
Can I complete most Bajaj Finance service requests online without visiting a branch?
Yes. Most service requests, such as checking your loan statement, making payments, part-prepayment, updating personal details, or raising a complaint, can be completed through the Bajaj Finance customer portal or app, without needing to visit a branch at all for these routine, everyday tasks and updates.
How do I raise a complaint at Bajaj Finance from Tamil Nadu?
You can raise a complaint with Bajaj Finance online through the official website or mobile app. Log in using your registered mobile number, select the relevant product or service, and submit your concern. You can also track the status of your complaint online.
How can I check the status of my Bajaj Finance service request in Tamil Nadu?
After raising a service request, you receive a Service Request (SR) number. Track its progress through the Bajaj Finance customer portal or app under "Track Requests," or contact customer care directly, quoting your SR number and any relevant Tamil Nadu branch details, for a status update.
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