Bajaj Finance customer care in Jaipur

sidents of Jaipur can now quickly contact Bajaj Finserv to get immediate loan approval through its customer portal – Experia. In addition, it provides a one-stop solution for several services related to loans, such as raising queries, checking loan account statements, downloading interest certificates, etc.
So, you do not need to go to physical stores at the cost of your valuable time. You can contact us through the Bajaj Finserv customer care portal to avail of all these benefits online at any time.

Features of Bajaj Finserv Customer Portal

The Bajaj Finserv customer care portal is a one-stop destination for various loan-related services, as mentioned below:

  • Check loan details

    Check loan details

    You can now check details about your existing loans from this customer portal, such as interest rates, EMI amounts, repayment schedules, etc. This way, you can comfortably track down all your financial liabilities with us.

  • Foreclose a loan

    Foreclose a loan

    Apart from effortless loan repayment through this portal, you can also foreclose your outstanding amount. It will help you discard all your obligations with us instantly.

  • View the limit of your EMI Network Card

    View the limit of your EMI Network Card

    Bajaj Finserv Experia portal helps you check the maximum credit amount available on your Bajaj Finserv EMI Network card. This way, you can check the remaining credit limit at any period and easily shop your desired gadgets and appliances per requirements without paying anything upfront.

  • Update your profile/ contact information

    Update your profile/ contact information

    Mention changes in your contact information, such as email ids and mobile numbers easily by logging in to our customer portal. This way, we can keep in touch with you uninterruptedly.

Bajaj Finserv Customer Care Details – Jaipur

You can promptly contact us at any moment via our online customer care portal. Our objective is to help our customers within a minimum interval as possible. Following are the ways you can raise queries, submit grievances and obtain information regarding our products:

Customer portal (Experia)

Our Bajaj Finserv Experia portal provides you with a single platform to get all your loan related information and raise your queries. You must log in to the portal using the following steps for accessing all its benefits:

Step 1 - Access our Bajaj Finserv Customer Portal
Step 2 - Fill in your registered mobile number or email id along with your customer id
Step 3 - Select the option ‘Send OTP’
Step 4 - Tap on ‘Generate OTP’ and write that on the respective box

Thus, you can enter the portal to raise your doubts, complications or queries about our products. However, you can also avail of the same services by downloading our mobile application.

Bajaj Finserv app

You need to follow the steps mentioned below to raise queries through our mobile app for an immediate resolution:

Step 1 - Get the app downloaded on your devices from the Google Play Store
Step 2 - Sign in to our mobile application with your credentials
Step 3 - Select ‘Help and Support’
Step 4 - Click on the product for which you want to raise queries
Step 5 - Specify the types and subtypes of your queries
Step 6 - Mention your queries in details

Alternatively, you can raise your doubts and complications through our official website.

Raise a request

The process to raise queries is not the same for existing and new customers. Find the application process for both from the below-mentioned steps:

For existing customers:

Step 1 - Visit Raise a request
Step 2 - Confirm that you are an existing customer of Bajaj Finserv by selecting ‘Yes’
Step 3 - Log in to the customer section by entering your credentials
Step 4 - Specify your queries or grievances

For new customers:

Step 1 - Visit the same link as mentioned in the earlier section
Step 2 - Inform that you are a new customer by selecting ‘No’
Step 3 - Put in basic information, such as email id, mobile number, concerning product etc., on the next window
Step 4 - Proceed with mentioning the CAPTCHA code

View your pre-approved offers

Bajaj Finserv customer portal enables customers to view their personalised pre-approved offers on financial products. Individuals can get their loans sanctioned quickly by accepting these specialised offers.

Before opting for these additional benefits, know the step-by-step process to check the pre-approved offers from the Experia portal:

  1. 1 Submit your credentials, such as application id and mobile number, for successful Bajaj Finserv customer login
  2. 2 Select the option mentioning ‘Pre-approved offers’
  3. 3 Confirm your name and mobile number
  4. 4 Agree to its terms and conditions by clicking on the appropriate box

This way, customers can easily access the pre-approved offers that we extend.
To conclude, we have made ourselves available online so that you can get access to all the important loan related information and raise queries easily. This way, you do not need to waste much time visiting the offline branches of Bajaj Finserv customer care in Jaipur.

To understand resolutions for grievances you may face, please refer to the following:

Frequently Asked Questions

Is OTP required to login into my Bajaj Finserv customer portal?

You can log in to the Bajaj Finserv Experia portal with OTP received in your registered mobile number or with a password. Thus, OTP is not a mandatory option for signing in to the portal. However, it can be the easiest option for you as you do not need to remember this credential.

How can I modify my contact details through the Bajaj Finserv customer portal?

Following is the stepwise guideline to change contact information using this customer portal:

  1. Log in to the customer portal
  2. Select the option ‘My profile’
  3. Click on ‘Update contact details’
  4. Tap on ‘Edit details’ 

You will be able to modify all the concerned contact information on the next page.