Bajaj Finance Customer Care Jaipur: Helpline, App & My Account

As technology advances, managing finances has become easier and quicker. Leading NBFCs, such as Bajaj Finance, provide a host of products like loans, insurance, and investments. Apart from providing these financial products, Bajaj Finance also provides quick customer assistance through its customer care number. If you’re a resident of Jaipur, you can call on Bajaj Finance customer care number +91 8698010101 and get assistance from our customer service representative.

Also, Bajaj Finance also provides digital customer services through digital channels like the ‘Service’ portal and the Bajaj Finance app. You can access your ongoing product details and use the online services to manage your existing relationship with us without any branch visit.

• Reach Us
• Store Locator
• Branch Locator

Features of Bajaj Finance Customer Portal

The Bajaj Finance customer care portal is a one-stop destination for various loan-related services, as mentioned below:

• 

  Check loan details

  You can now check details about your existing loans from this service portal, such as interest rates, EMI amounts, repayment schedules, etc. This way, you can comfortably track down all your financial liabilities with us.

• 

  Foreclose a loan

  Apart from effortless loan repayment through this portal, you can also foreclose your outstanding amount. It will help you discard all your obligations with us instantly.

  
  
  

• 

  View the limit of your EMI Network Card

  Bajaj Finance Service portal helps you check the maximum loan limit available on your Bajaj Finance EMI Network card. This way, you can check the remaining credit limit at any period and easily shop your desired gadgets and appliances per requirements without paying anything upfront.

• 

  Update your profile/ contact information

  Mention changes in your contact information, such as email ids and mobile numbers easily by logging in to our customer portal. This way, we can keep in touch with you uninterruptedly.

You can promptly contact us at any moment via our online customer care portal. Our objective is to help our customers within a minimum interval as possible. Following are the ways you can raise queries, submit grievances and obtain information regarding our products:

Customer Service portal

Our Bajaj Finance service portal provides you with a single platform to get all your loan related information and raise your queries. You must log in to the portal using the following steps for accessing all its benefits:

Step 1 - Access our Bajaj Finance service Portal
Step 2 - Fill in your registered mobile number or email id along with your customer id
Step 3 - Select the option ‘Send OTP’
Step 4 - Tap on ‘Generate OTP’ and write that on the respective box

Thus, you can enter the portal to raise your doubts, complications or queries about our products. However, you can also avail of the same services by downloading our mobile application.

Bajaj Finance app

You need to follow the steps mentioned below to raise queries through our mobile app for an immediate resolution:

Step 1 - Get the app downloaded on your devices from the Google Play Store
Step 2 - Sign in to our mobile application with your credentials
Step 3 - Select ‘Help and Support’
Step 4 - Click on the product for which you want to raise queries
Step 5 - Specify the types and subtypes of your queries
Step 6 - Mention your queries in details

Alternatively, you can raise your doubts and complications through our official website.

Raise a request

The process to raise queries is not the same for existing and new customers. Find the application process for both from the below-mentioned steps:

For existing customers:

Step 1 - Visit Raise a request
Step 2 - Confirm that you are an existing customer of Bajaj Finance by selecting ‘Yes’
Step 3 - Log in to the customer section by entering your credentials
Step 4 - Specify your queries or grievances

For new customers:

Step 1 - Visit the same link as mentioned in the earlier section
Step 2 - Inform that you are a new customer by selecting ‘No’
Step 3 - Put in basic information, such as email id, mobile number, concerning product etc., on the next window
Step 4 - Proceed with mentioning the CAPTCHA code

Bajaj Finance customer portal enables customers to view their personalised pre-approved offers on financial products. Individuals can get their loans sanctioned quickly by accepting these specialised offers.

Before opting for these additional benefits, know the step-by-step process to check the pre-approved offers from the Service  portal:

1. 1Submit your credentials, such as application id and mobile number, for successful Bajaj Finance customer login
2. 2Select the option mentioning ‘Pre-approved offers’
3. 3Confirm your name and mobile number
4. 4Agree to its terms and conditions by clicking on the appropriate box

This way, customers can easily access the pre-approved offers that we extend.
To conclude, we have made ourselves available online so that you can get access to all the important loan related information and raise queries easily. This way, you do not need to waste much time visiting the offline branches of Bajaj Finance customer care in Jaipur.

To understand resolutions for grievances you may face, please refer to the following:

• SOA Grievance
• ECS Grievance
• EMI Moratorium
• Debt Management Grievance
• EMI Card Grievance
• Loan Restructuring Grievance
• Loan Cancellation Grievance
• Health EMI Card Grievance
• Promotional Calls Grievance
• Debt Management Grievance
• CIBIL Grievance
• Financial Fraud