Bajaj Finance Customer Care Indore: Helpline, App & My Account

Residents of Indore can now get a smooth experience in resolving their queries related to Bajaj Finance products and services by calling our customer care number +91 86980 10101.

Additionally, we also offer an online Bajaj Finance customer portal- My Account, which can be accessed 24/7 through the website. This can be used for multiple activities like knowing loan details, downloading NOCs and interest statements, raising grievances and queries, etc. With this online portal, you can skip branch visits and get these services online from the comfort of your home. Customers can also download our app and use these Bajaj Finance online services on the go.

• Reach Us
• Store Locator
• Branch Locator

Features of Bajaj Finance Customer Portal

The Bajaj Finance customer care portal has made the tedious task of resolving financial queries extremely convenient by providing a host of features to its customers. The features are as follows:

• 

  Retrieve loan details

  The Bajaj Finance customer portal- My Account lets you keep a tab over your loan accounts or investments. The portal helps you stay updated regarding upcoming payments, remaining balances, allowing you to verify loan statements periodically.

• 

  Initiate loan foreclosure or part-prepayment

  The Bajaj Finance My Account portal facilitates the initiation of transactions related to EMI payments; hence you can avoid the additional penalty that is levied if you miss paying out EMIs timely.It also allows customers to foreclose their loan accounts or make part payment per their financial affordability.

• 

  Download vital documents

  Furthermore, one of the significant Bajaj Finance customer care benefits is it allows you to download crucial documents like NOC Certificate/ No Dues Certificate, interest certificates, loan account statements, etc. Access to these papers is essential during debt closure and serves as a personal record as well.

• 

  Shop on the EMI store

  You can use the dedicated customer portal to shop your desired goods and gadgets using the Bajaj Finance EMI Network Card at no-cost EMIs.

• 

  Check EMI Network card limit

  Bajaj Finance My Account portal lets you conveniently check the Bajaj Finance EMI Network Card limit. Tracking the card limit before making any purchase proves beneficial as it will help you plan your budget accordingly and dodge last minute hassles.

The feature-rich customer portal bestows its customers with a host of functionalities. It has established a firm connection with its customers by catering to their diverse financial needs and addressing doubts or queries.

If you have concerns related to our product and service, feel free to reach us in the following ways:

Customer portal (My Account)

The Bajaj Finance customer portal has proved to be an effective platform for the several benefits extended to customers. However, to reap all of it, you will have to log in to the portal by following the mentioned steps:

Step 1 - Go to the customer portal - Bajaj Finance My Account

Step 2 - Now log in using necessary credentials, including customer ID, mobile number, or mail ID

Step 3 - Substantiate the details either with OTP or password

Step 4 - Choose between 'Generate OTP' and 'Next' following your choice

Step 5 - Now, input the required details to log in to the portal

Apart from stating queries or grievances in the portal, you can also do the same through the Bajaj Finance app.

Bajaj Finance app

Here are the steps by which you can put forward your complaints or inquire regarding any service or product from the My Account app.

Step 1 - Firstly, download the Bajaj Finance app on your mobile phone from the Goggle Play Store and log in using the required credentials

Step 2 - Navigate to the 'Help and support section

Step 3 - Select the product type against which you have grievances or queries

Step 4 - Proceed by choosing the query and subquery type

Step 5 - Put in the needed details and submit to receive quick assistance

How to raise a Bajaj Finance service request online

Alternatively, both existing and new users can raise a request in the following ways:

For existing customers:

Step 1 - Visit raise a request

Step 2 - State whether you are an existing customer or a new customer

Step 3 - Existing customers will have to log in to the portal and continue with mentioning their concerns

For new users:

Step 1 - Visit Raise a request

Step 2 - When asked 'Are you our existing customer?' select 'No'.

Step 3 - Now, fill out the entries with basic details like name, mail ID, product query etc.

Step 4 - Feed in the CAPTCHA and go-ahead to raise your request

Customers availing of any services or products from Bajaj Finance are extended customised pre-approved offers. These offers are available on both secured and unsecured credit options and help make the financing process hassle-free, reduce the documentation and save the time and effort of the user. Here are the steps by which you can avail of Bajaj Finance pre-approved offers:

1. 1Visit the My Account
2. 2Enter your name and contact information
3. 3Now click on 'Agree' when the box stating terms and conditions is displayed

These easy steps will help you view and accordingly choose the best Bajaj Finance offers.

With in-depth insights regarding the Bajaj Finance customer portal, residents can reach Bajaj Finance customer care in Indore and get their queries, doubts and grievances sorted instantly.

To understand resolutions for grievances you may face, please refer to the following:

• SOA Grievance
• ECS Grievance
• EMI Moratorium
• Debt Management Grievance
• EMI Card Grievance
• Loan Restructuring Grievance
• Loan Cancellation Grievance
• Health EMI Card Grievance
• Promotional Calls Grievance
• Debt Management Grievance
• CIBIL Grievance
• Financial Fraud