Bajaj Finance customer care in Indore

With digitisation, most financial institutions are coming up with a dedicated customer care portal catering to the diverse need of customers, one of the notable being Bajaj Finserv customer portal- Experia. Bajaj Finserv customer portal is the ideal one-stop digital destination for the residents of Indore to receive prompt assistance regarding any of their queries and doubts.

Bajaj Finserv customer care services allow one to assess vital loan information and payment details in one go. Furthermore, users can access the portal anytime and anywhere and receive quick redressals for their grievances pertaining to any products or services extended by the financial institution.

Features of Bajaj Finserv Customer Portal

The Bajaj Finserv customer care portal has made the tedious task of resolving financial queries extremely convenient by providing a host of features to its customers. The features are as follows:

  • Retrieve loan details

    Retrieve loan details

    The Bajaj Finserv customer portal- Experia lets you keep a tab over your loan accounts or investments. The portal helps you stay updated regarding upcoming payments, remaining balances, allowing you to verify loan statements periodically.

  • Initiate loan foreclosure or part-prepayment

    Initiate loan foreclosure or part-prepayment

    The Bajaj Finserv Experia portal facilitates the initiation of transactions related to EMI payments; hence you can avoid the additional penalty that is levied if you miss paying out EMIs timely. It also allows customers to foreclose their loan accounts or make part-prepayments per their financial affordability.

  • Download vital documents

    Download vital documents

    Furthermore, one of the significant Bajaj Finserv customer care benefits is it allows you to download crucial documents like NOCs, interest certificates, loan account statements, etc. Access to these papers is essential during debt closure and serves as a personal record as well.

  • Shop on the EMI store

    Shop on the EMI store

    You can use the dedicated customer portal to shop your desired goods and gadgets using the Bajaj Finserv EMI Network Card at no-cost EMIs.

  • Check EMI Network card limit

    Check EMI Network card limit

    Bajaj Finserv Experia portal lets you conveniently check the Bajaj Finserv EMI Network Card limit. Tracking the card limit before making any purchase proves beneficial as it will help you plan your budget accordingly and dodge last minute hassles.

Bajaj Finserv Customer Care Details – Indore

The feature-rich customer portal bestows its customers with a host of functionalities. It has established a firm connection with its customers by catering to their diverse financial needs and addressing doubts or queries.
If you have concerns related to our product and service, feel free to reach us in the following ways:

Customer portal (Experia)

The Bajaj Finserv customer portal has proved to be an effective platform for the several benefits extended to customers. However, to reap all of it, you will have to log in to the portal by following the mentioned steps:

Step 1 - Go to the Bajaj Finserv customer portal- Experia
Step 2 - Now log in using necessary credentials, including customer ID, mobile number, or mail ID
Step 3 - Substantiate the details either with OTP or password
Step 4 - Choose between 'Generate OTP' and 'Next' following your choice
Step 5 - Now, input the required details to log in to the portal

Apart from stating queries or grievances in the portal, you can also do the same through the Bajaj Finserv app.

Bajaj Finserv app

Here are the steps by which you can put forward your complaints or inquire regarding any service or product from the Experia app.

Step 1 - Firstly, download the Bajaj Finserv app on your mobile phone from the Goggle Play Store and log in using the required credentials
Step 2 - Navigate to the 'Help and support section
Step 3 - Select the product type against which you have grievances or queries
Step 4 - Proceed by choosing the query and subquery type
Step 5 - Put in the needed details and submit to receive quick assistance

Raise a request

Alternatively, both existing and new users can raise a request in the following ways:

For existing customers:

Step 1 - Visit Raise a request
Step 2 - State whether you are an existing customer or a new customer
Step 3 - Existing customers will have to log in to the portal and continue with mentioning their concerns

For new users:

Step 1 - Visit Raise a request
Step 2 - When asked 'Are you our existing customer?' select 'No'.
Step 3 - Now, fill out the entries with basic details like name, mail ID, product query etc.
Step 4 - Feed in the CAPTCHA and go-ahead to raise your request

View your pre-approved offers

Customers availing of any services or products from Bajaj Finserv are extended customised pre-approved offers. These offers are available on both secured and unsecured credit options and help make the financing process hassle-free, reduce the documentation and save the time and effort of the user. Here are the steps by which you can avail of Bajaj Finserv pre-approved offers:

  1. 1 Visit the Experia
  2. 2 Enter your name and contact information
  3. 3 Now click on 'Agree' when the box stating terms and conditions is displayed

These easy steps will help you view and accordingly choose the best Bajaj Finserv offers.

With in-depth insights regarding the Bajaj Finserv customer portal, residents can reach Bajaj Finserv customer care in Indore and get their queries, doubts and grievances sorted instantly.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

How to download my EMI Card statement through Experia?

Here are the steps to download EMI card statement through the Experia portal:

  • Visit the Bajaj Finserv customer portal- Experia and log in using customer ID or mail ID.
  • Authenticate the details with OTP or password.
  • Now click on 'Services', choose the loan product and select 'View Details'.
  • Select 'e-statement' option and click on the 'Download' tab.
What is the last date for submitting Form 15G?

For the financial year 2020-21, the last date for submitting Form 15G was 30th June 2021. Amidst Covid-19, the government extended the date from 31st March to 30th June 2021.