Bajaj Finance customer care number in Lucknow

Bajaj Finance Customer Care in Lucknow

As one of the leading lending institutions in India, we have focused on delivering prompt resolution to all your queries. If you're based in Lucknow and require help related to the financial products offered by Bajaj Finance, you can call our customer care number +91 8698010101. Our team can assist with any questions you may have regarding loans, investments, and insurance services.
 

We offer online services through our digital channels – app and website. You can download our app or visit our customer portal on the website and explore our digital customer care services. With our user-friendly interface, you can self-monitor all your financial activities without any requirement for customer executive assistance.
 

• Reach Us
• Store Locator
• Branch Locator

Features of Bajaj Finance Customer Portal

Bajaj Finance My Account portal provides several features regarding its financial products through this easy-to-access portal. Some of them are mentioned below:

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  Make part-payments, or foreclose EMI

  In addition to paying your instalments regularly, you can now part pre-pay or foreclose your EMIs through this portal. This way, you can get relief from loan accountabilities easily.

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  Check your EMI Card details

  We ensure that you can get real-time updates about your Bajaj Finance EMI Network Card status. For example, you can know how much loan you have already obtained from your credit limit at a certain time.

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  Download account related statements

  You can also download Bajaj Finance loan statements from this My Account customer portal. It will help you understand your existing financial obligations for the upcoming period.

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  Shop on the EMI Store

  We also facilitate our customers to purchase products like home gadgets, appliances and smartphones with easy EMIs and no down payment. For this, you need to log in to the customer portal and go to the EMI store section.

We provide multimodal customer care service through our online platforms to provide an all-enriching experience. Following are the ways you can contact us through these virtual platforms:

Customer portal (My Account)

Our customer portal – My Account, gives you easy access to our customer support. You can send your queries through this platform easily. For this, you need to log in to this service portal through the below-mentioned simple steps:

Step 1 - Visit the website of Bajaj Finance Customer Portal
Step 2 - Enter your credentials such as customer identification number and email id or mobile number
Step 3 - Select OTP as a mode of entry
Step 4 - Generate the OTP and enter it on the next screen
Step 5 - Put in the required details as asked on the next window

As an alternative to this Bajaj Finance My Account portal, you can leverage our mobile application to get the resolution to your queries.

Bajaj Finance app

You need to follow the below-mentioned steps to raise any query through mobile application:

Step 1 - Download our Bajaj Finance App from the Google play store
Step 2 - Go to the main menu and click on ‘Help and Support’
Step 3 - Identify and tap on the financial product of your concern
Step 4 - Set the query and subquery type from the given options
Step 5 - Mention the query in detail and submit

Raise a request

You can ask any of your doubts through our website as well. However, its process is different for the new and existing customers. All these are mentioned below:

For existing customers:

Step 1 - Visit Raise a request
Step 2 - Specify that you are an existing customer by clicking ‘Yes’
Step 3 - Log in with your credentials for the My Account portal

For new customers:

Step 1 - Visit the same portal
Step 2 - Mention that you are a new customer by selecting ‘No’
Step 3 - Enter basic details such as the mobile number and email id. You also need to mention the product for which you have questions.
Step 4 - Write the CAPTCHA code to proceed