Bajaj Finserv customer care in Bhubaneswar
Being one of the leading NBFCs, Bajaj Finserv offers a wide array of financial services and products to existing and new customers across India, such as Bhubaneswar, Noida, Patna, etc. With the availability of numerous products and services, Bajaj Finserv is a popular name among intending borrowers. Moreover, customers can find the Bajaj Finserv customer care portal-My Account that will allow them to apply for financial products online and manage various activities conveniently.
This portal allows consumers to supervise their varied financial activities without the requirement of personal assistance and avail information anywhere and anytime. To know more about this portal, read along.
Features of Bajaj Finserv Customer Portal
Besides applying for a new loan facility, the Bajaj Finserv customer care service portal provides in-depth information regarding a customer’s past and existing loan accounts and transactions. Moreover, it provides the simplest way to avail any kind of information within minutes.
Among the host of features and benefits offered by the Bajaj Finserv customer portal, some of them are discussed below:
Assess loan details
If you are an existing customer of Bajaj Finserv are looking to obtain fresh credit, checking the status can be highly effective. Customers can conveniently keep tabs on their respective financial liabilities, such as due EMIs, remaining loan balance, etc. Moreover, the Bajaj Finserv customer service portal notifies customers regarding the due date of their credit, thereby helping them pay EMIs on time.
View EMI Network Card limit
Existing customers can check their Bajaj Finserv EMI Network Card limit through the Bajaj Finserv customer portal and shop their preferred products based on the limit. Moreover, customers can purchase the products without providing any down payment and convert the purchases into affordable EMIs.
Update contact information
With the advancement of technology, all the payment related notifications and alerts are sent to a customer’s registered mobile number. This makes it essential for customers to update the concerned lender regarding any change in the contact details to avoid missing out on any important notifications. However, to minimise the transmission time, customers can update their contact information through the customer service portal-My Account conveniently.
Download necessary document
Customers can easily download essential documents and statements through the Bajaj Finserv consumer care portal within seconds. Following are the documents that one can download through this portal:
1. Interest certificate
2. Scanned documents
3. Loan statement
4. No Objection Certificate (NOC) or No Dues Certificate (NDC)
Initiate loan foreclosure and pay missed EMIs
Through the Bajaj Finserv customer care portal, one can swiftly pay missed EMIs and avoid paying additional penalty charges. Besides, this portal also allows consumers to initiate loan foreclosure or part-prepayment of existing loans.
Bajaj Finserv Customer Care Details – Bhubaneswar
Over the years, the Bajaj Finserv My Account portal has transformed into a beneficial web-based platform, offering a host of provisions through which customers can benefit. Further, Bajaj Finserv values customers’ requirements and ensures prompt solutions.
If you have any queries or doubts regarding any products or services, feel free to connect us through the following ways:
Customer portal (My Account)
Customers can easily place their queries and manage a financial account through the Bajaj Finserv My Account portal. However, to do that, one needs to follow the log in procedure of this portal, and they are:
Step 1 - First, visit the official Bajaj Finserv customer log in page
step 2 - Feed your registered contact number, customer or Email ID
Step 3 - Choose between ‘OTP’ or ‘Password’ option
Step 4 - Select either ‘Next’ or ‘Generate OTP’
Step 5 - Input essential details to complete the log in procedure
Alternatively, consumers can also check their loan information by downloading the Bajaj Finserv app on their smartphones.
Bajaj Finserv app
Here are the simple steps for customers to raise a query through the Bajaj Finserv app:
Step 1 - Firstly; download the app from the Google Play Store
Step 2 - Navigate to the ‘Help and Support’ section in the main menu
Step 3 - Choose the product for which you will raise a query
Step 4 - Select the query and sub-query type
Step 5 - Input relevant details and submit
Raise a request
Customers can raise a request by following the steps mentioned below:
For existing customers:
Step 1 - Go to Raise a request
Step 2 - Choose whether you are a new or existing customer
Step 3 - If you are an existing customer, use the Bajaj Finserv My Account log in ID and raise your request
For new users:
Step 1 - Visit Raise a request
Step 2 - Click on ‘No’ under the question stating ‘Are you our existing customer?’ and vice-versa
Step 3 - Input necessary details like contact number, product, query, email ID and other details to continue
Step 4 - Input the CAPTCHA and move further to raise the request
View your pre-approved offers
Apart from the varied Bajaj Finserv customer care benefits, one of the notable ones is the pre-approved offers available on a wide suite of secured and unsecured financial products. These offers accelerate and simplify the loaning procedure.
Individuals can check their Bajaj Finserv pre-approved offers through the customer portal-My Account by following the steps mentioned below:
- 1 Visit the Bajaj Finserv My Account portal
- 2 Enter your full name and contact details
- 3 Click on ‘Agree’ to the terms and conditions
By following the above-mentioned steps, customers can check out the exclusive pre-approved offers.
With the help of the above guide, borrowers can now easily reach the Bajaj Finserv customer care in Bhubaneswar. They can consider the customer service portal-My Account an ideal destination for hassle-free borrowing and managing diversified financial activities.
To understand resolutions for grievances you may face, please refer to the following:
Frequently asked questions
To download a home loan statement, customers need to log in to the Bajaj Finserv customer portal and get easy access to the loan statement instantly. Here are the steps mentioned below:
Step 1 - Visit the customer service portal
Step 2 - Select customer ID
Step 3 - Log in with the OTP and select ‘Services’ option
Step 4 - Select ‘View details’ under the loan type
Step 5 - Choose the e-statement header
Step 6 - Finally, download the statement
The procedure of checking Bajaj Finserv EMI status and loan EMI status vary. However, both the details of Bajaj Finserv EMI payment can be accessed through the My Account portal through the steps mentioned below:
Step 1 - Visit the official customer portal-My Account
Step 2 - Feed customer or email ID and mobile number
Step 3 - Verify with the OTP sent to the registered contact number
Step 4 - Conversely, one can use Facebook or Google credentials
Step 5 - Open the ‘My relationship’ tab and click ‘EMI Network Card’
Step 6 - Now check card status, details, expiry date, card number etc.