Bajaj Finserv Customer Care in Andhra Pradesh

With the emergence of effective web-based portals like Bajaj Finserv customer portal - My Account, managing loans, investments, credit cards and likes have become convenient, which would otherwise be an overwhelming process. In addition, this all-in-one portal has made it feasible to keep track of diverse financial commitments, thereby saving both the time and effort of the customers.

Inhabitants of Andhra Pradesh can access the Bajaj Finserv My Account portal at their convenience, navigate their financial dealings independently, and avoid the hassles of reaching out to the customer care executive.

Features of Bajaj Finserv Customer Portal

  • Check loan details

    Check loan details

    It is essential to keep track of the existing loan account. The feature-rich Bajaj Finserv customer portal allows the customers to monitor their loan details, dates of payments, principal repaid and likes from at a close, helping them identify mismatches and make timely payments.

  • Update contact details

    Update contact details

    It is typically essential to upgrade the contact and residential details if it has undergone many changes recently in order to receive all the notifications on time. However, with the Bajaj Finserv My Account portal, users can modify their contact information without any hassles.

  • Foreclosing loan and part-prepayment

    Foreclosing loan and part-prepayment

    One of the notable Bajaj Finserv customer care benefits is that users can conveniently make online EMI payments alongside foreclosing their active loan account by paying the remaining loan principal before the due date. It helps them dodge additional penalties and reduce the cost of borrowing.

  • Download account statements

    Download account statements

    The Bajaj Finserv service portal facilitates the downloading of essential documents like interest certificates, loan statements, etc. Keeping these documents handy will reduce the customers' time and effort while availing of financial services.

  • Block/ Unblock Bajaj Finserv EMI Network Card

    Block/ Unblock Bajaj Finserv EMI Network Card

    Furthermore, the customer portal assists customers to block and unblock their Bajaj Finserv EMI Network Card. Several reasons like lower CIBIL score, missed EMI payments, etc., can lead to the blockage of the card. However, with the prompt assistance of the portal, users can unblock their Bajaj Finserc EMI Network Card and continue to shop for their desired goods.

Bajaj Finserv Customer Care Details – Andhra Pradesh

Bajaj Finserv customer portal has emerged as the one-stop destination encompassing all the financial services and providing prompt assistance to the customers.

Here are the three modes by which you can reach the Bajaj Finserv customer care support and resolve your queries and grievances pertaining to any financial product or services.

Customer portal (My Account)

Before making the most of the web-based platform, users need to log into the portal by following the below-mentioned steps:

Step 1 - Visit the official website of Bajaj Finserv and head to the Bajaj Finserv customer portal- My Account
Step 2 - Use customer ID, email address or mobile number to log in to the portal
Step 3 - Now, substantiate the login details with 'OTP' or 'Password' 
Step 4 - If you choose OTP, click on 'Generate OTP' and click on 'Next' if you have used the password
Step 5 - Feed-in required details and click on the 'Submit' button

On the other hand, you can opt for the mobile application to get your queries or doubts resolved with the same efficiency.

Bajaj Finserv app

Step 1 - Download the Bajaj Finserv application from the Google play store and log into it
Step 2 - Head to the 'Help and Support' section
Step 3 - Now, choose the product type regarding which the query is about
Step 4 - Input query and subquery type
Step 5 - Enter the relevant information and proceed

Raise a request

Existing and new customers can receive instant solutions for their queries by raising a request. Here are the steps that will help one to do effectively:

For existing customers

Step 1 - Visit Raise a request
Step 2 - Mention you are an existing customer under the customer category
Step 3 - Now, log in to the portal with your credentials and raise a request

For new customers

Step 1 - Firstly; visit the raise a request section
Step 2 - Mention 'No' under the question 'Are you our existing customer?'
Step 3 - Proceed by entering the name, mobile number, product/ service, query type and likes
Step 4 - Put the CAPTCHA code and raise a request

View your pre-approved offers

Another standout feature of availing of any service from Bajaj Finserv is that customers are bestowed with exclusive pre-approved offers. These offers are available on both secured and unsecured means of financing like home loans, loans against property, personal loans, business loans etc. and help in expediting the lending process and simplifying the loan application. 

Following are the steps by which one can check the Bajaj Finserv pre-approved offers:

  1. 1 Visit the Bajaj Finserv customer portal and choose 'pre-approved offers'
  2. 2 Enter your full name and provide the registered mobile number
  3. 3 Proceed by clicking on 'Agree' on reading the terms and conditions

This is how you will be to view specially-tailored Bajaj Finserv offers.

The above-mentioned intricacies related to this feature-rich portal will help individuals reach the Bajaj Finserv customer care in Andhra Pradesh and receive prompt redressal for any of their doubts, queries or grievances.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

How do I log in to the Bajaj Finserv customer portal?

You can log in to the Bajaj Finserv customer portal - My Account by following these steps:

Step 1: Visit the Bajaj Finserv customer portal and click on the 'Login Now' option
Step 2: Now enter the required credentials (customer ID, mail ID or phone number)
Step 3: Proceed by validating the credentials either using the OTP or the password
Step 4: Now select 'Generate OTP' or 'Next'
Step 5: Put required details and submit

On submitting, you will be able to log in to the dedicated Bajaj Finserv customer portal successfully.