Bajaj Finserv Customer Care in Punjab
Residents of Punjab can now get a smooth experience of resolving their loan-related queries through the Bajaj Finserv customer care portal – Experia. It is an online platform for multiple uses like knowing loan details, downloading NOCs and interest statements, raising grievances and queries, etc. With this, you can keep away from going physically to our branches for obtaining these services, saving time and money. So, read on to know how you can resolve your doubts and queries with us.
Features of Bajaj Finserv Customer Portal
Before delving into the procedures to contact us, let’s be aware of the major features that this all-in-one platform provides. They are:
Check loan details
Bajaj Finserv customer care portal lets you know loan details such as outstanding loan amount, repaid credit, schedule of EMIs, etc. So, you can easily monitor your current obligations from this virtual platform.
Foreclose a loan
We empower our customers to repay their entire outstanding loan amount at once through the Experia portal. This is the best option for you only if you have enough surplus money.
Check your EMI Card details
You can conveniently get the present status of your Bajaj Finserv EMI Network Card from this online platform. Moreover, it gives you accurate information about the total spent amount from the credit limit and you can download Bajaj Finserv EMI statement.
Shop on the EMI Store
We make our customer’s purchasing experience smoother by letting them purchase appliances and gadgets without paying with physical cash. They can get their necessary items and pay off the bill with monthly instalments.
These are some of the basic features of this multi-purpose Bajaj Finserv customer portal. Apart from getting these benefits, you can also leverage this platform to let us know your doubts and queries.
Bajaj Finserv Customer Care Details – Punjab
We consider responding to customers' queries and doubts with utmost urgency. You can contact Bajaj Finserv customer care in Punjab for mitigating your complications through the below-mentioned ways:
Customer portal (Experia)
Conveying your queries is quite simple with our easy-to-use Bajaj Finserv customer portal – Experia. To express your doubts, you need to first log in to our platform with the below-mentioned steps:
Step 1 - Open our Bajaj Finserv customer portal – Experia on your web browser
Step 2 - Enter your email ID or mobile number, or customer ID on the respective box
Step 3 - Select either password or OTP to log in
Step 4 - Write the 6-digit OTP sent to your registered mobile number or log in using your password
You can easily log in to the portal and acknowledge your inconveniences following these steps. Alternatively, you can also use our mobile app for the same reason.
Bajaj Finserv app
Here is how you can raise your query to us using the Bajaj Finserv app:
Step 1 - Downloading our mobile app, you need to log in to it using all your credentials
Step 2 - Click on ‘Help and Support’
Step 3 - Sort out the product for which you have the query
Step 4 - Specify the type and subtype of your query
Step 5 - Write the query in detail and submit the query form
Raise a request
Following are steps to communicate your queries:
For existing customers:
Step 1 - Navigate to Raise a request
Step 2 - Choose 'Yes' to inform us that you are an existing customer. You will be redirected to the Experia portal.
Step 3 - Complete your Bajaj Finserv customer login procedure using your Experia credentials
For new customers:
Step 1 - Go to Raise a request
Step 2 - Choose ‘No’ as you are not an existing customer
Step 3 - Mention basic details, including mobile number and email ID, and identify the concerning product
Step 4 - Select the type of your query and describe it meticulously in the respective box
Step 5- Write the CAPTCHA code appropriately and submit it
View your pre-approved offers
Bajaj Finserv Experia portal enables you to know your personalised pre-approved offers easily. You can grab these offers from this virtual platform and consequently get the loan amount disbursed in no time. So, know how to check these pre-approved offers from the Experia portal:
- 1 After completing the Bajaj Finserv Experia login go to the 'pre-approved offers' section
- 2 Enter basic information such as name and mobile number
- 3 Agree to the 'Terms and conditions after reading them properly
So, it has become relatively easier to send your grievances and queries to us without spending time reaching Bajaj Finserv customer care offices in Punjab. Experia portal is a one-stop solution to meet several loan-related services, including resolving queries.
To understand resolutions for grievances you may face, please refer to the following:
Frequently asked questions
You can generate the premium receipt after a successful transaction of the instalment. However, if you want to confirm your loan repayment later, you can view and print your payment summary report. Here are the steps to do this:
Step 1 - Log in to the Experia portal
Step 2 - Go to the ‘Payments’ section
Step 3 - Click on ‘Payment Summary report’
Yes, you can pay off your EMI overdue through the Bajaj Finserv Experia portal. For this, you need to follow the below-mentioned steps:
Step 1 - Upon logging in to the Experia portal, select the option titled ‘Quick Pay’
Step 2 - Tap on ‘Online Payment’
Step 3 - Select ‘EMI and Overdue Payments’
Step 4 - Mention your loan account number and determine your methods of payment
Step 5 - Pay the amount