Bajaj Finserv Customer Care in Punjab

Residents of Punjab can now get a smooth experience in resolving their queries through Bajaj Finance Customer Care Number at +91 8698010101.

Additionally, we also offer an online customer portal- My Account, which can be accessed 24/7 on our App and the Web. You can download our app or visit our customer portal on the website to explore our digital customer care services. This can be used for multiple activities like knowing loan details, downloading NOCs and interest statements, raising queries, etc.

Features of Bajaj Finserv Customer Portal

Before delving into the procedures to contact us, let’s be aware of the major features that this all-in-one platform provides. They are:

  • Check loan details

    Check loan details

    Bajaj Finserv customer care portal lets you know loan details such as outstanding loan amount, repaid credit, schedule of EMIs, etc. So, you can easily monitor your current obligations from this virtual platform.

  • Foreclose a loan

    Foreclose a loan

    We empower our customers to repay their entire outstanding loan amount at once through the My Account portal. This is the best option for you only if you have enough surplus money.

  • Check your EMI Card details

    Check your EMI Card details

    You can conveniently get the present status of your Bajaj Finserv EMI Network Card from this online platform. Moreover, it gives you accurate information about the total spent amount from the credit limit and you can download Bajaj Finserv EMI statement.

  • Shop on the EMI Store

    Shop on the EMI Store

    We make our customer’s purchasing experience smoother by letting them purchase appliances and gadgets without paying with physical cash. They can get their necessary items and pay off the bill with monthly instalments.

    These are some of the basic features of this multi-purpose Bajaj Finserv customer portal. Apart from getting these benefits, you can also leverage this platform to let us know your doubts and queries.

Bajaj Finserv Customer Care Details – Punjab

We consider responding to customers' queries and doubts with utmost urgency. You can contact Bajaj Finserv customer care in Punjab for mitigating your complications through the below-mentioned ways:

Customer portal (My Account)

Conveying your queries is quite simple with our easy-to-use Bajaj Finserv customer portal – My Account. To express your doubts, you need to first log in to our platform with the below-mentioned steps:

Step 1 - Open our Bajaj Finserv customer portal – My Account on your web browser
Step 2 - Enter your email ID or mobile number, or customer ID on the respective box
Step 3 - Select either password or OTP to log in
Step 4 - Write the 6-digit OTP sent to your registered mobile number or log in using your password
You can easily log in to the portal and acknowledge your inconveniences following these steps. Alternatively, you can also use our mobile app for the same reason.

Bajaj Finserv app

Here is how you can raise your query to us using the Bajaj Finserv app:

Step 1 - Downloading our mobile app, you need to log in to it using all your credentials
Step 2 - Click on ‘Help and Support’
Step 3 - Sort out the product for which you have the query
Step 4 - Specify the type and subtype of your query
Step 5 - Write the query in detail and submit the query form

Raise a request

Following are steps to communicate your queries:

For existing customers:

Step 1 - Navigate to Raise a request
Step 2 - Choose 'Yes' to inform us that you are an existing customer. You will be redirected to the My Account portal.
Step 3 - Complete your Bajaj Finserv customer login procedure using your My Account credentials

For new customers:

Step 1 - Go to Raise a request
Step 2 - Choose ‘No’ as you are not an existing customer
Step 3 - Mention basic details, including mobile number and email ID, and identify the concerning product
Step 4 - Select the type of your query and describe it meticulously in the respective box
Step 5- Write the CAPTCHA code appropriately and submit it

View your pre-approved offers

Bajaj Finserv My Account portal enables you to know your personalised pre-approved offers easily. You can grab these offers from this virtual platform and consequently get the loan amount disbursed in no time. So, know how to check these pre-approved offers from the My Account portal:

  1. 1 After completing the Bajaj Finserv My Account login go to the 'pre-approved offers' section
  2. 2 Enter basic information such as name and mobile number
  3. 3 Agree to the 'Terms and conditions after reading them properly

So, it has become relatively easier to send your grievances and queries to us without spending time reaching Bajaj Finserv customer care offices in Punjab. My Account portal is a one-stop solution to meet several loan-related services, including resolving queries.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

How can I download the premium receipt of Bajaj Finserv Insurance?

You can generate the premium receipt after a successful transaction of the instalment. However, if you want to confirm your loan repayment later, you can view and print your payment summary report. Here are the steps to do this:

Step 1 - Log in to the My Account portal
Step 2 - Go to the ‘Payments’ section
Step 3 - Click on ‘Payment Summary report’

Can I pay Bajaj EMI Overdue payment online?

Yes, you can pay off your EMI overdue through the Bajaj Finserv My Account portal. For this, you need to follow the below-mentioned steps:

Step 1 - Upon logging in to the My Account portal, select the option titled ‘Quick Pay’
Step 2 - Tap on ‘Online Payment’
Step 3 - Select ‘EMI and Overdue Payments’
Step 4 - Mention your loan account number and determine your methods of payment
Step 5 - Pay the amount