CCTV Assure - Overview

The use of CCTV surveillance for the safety of homes, offices and other public spaces has witnessed a significant rise in recent years. CCTV cameras also act as a deterrent for burglars or help nab them, in case of any theft or untoward incident.

With several such security benefits, it is crucial that this device is protected against accidental damage, theft, fire, riots, floods and other perils. The CCTV Assure Plan from CPP covers you against any financial loss if your CCTV camera is damaged or destroyed due to any unforeseen circumstance.

  • Features and Benefits of CCTV Assure

  • High Sum Insured

    High Coverage Amount

    The CCTV Assure plan offers benefits of up to Rs. 40,000 to assist you in multiple emergency situations along with a complimentary CCTV Protection with coverage up to Rs. 25, 000.

  • Multiple Payment Options

    Multiple Payment Options

    Applying for the CCTV Assure plan is an easy online process. All you need to do is fill up the online application form with your basic details and make the membership fees payment using any of multiple online payment options available.

  • Emergency Travel Assistance

    Emergency Travel Assistance

    Along with coverage for your CCTV installations, you can also avail emergency financial assistance in case you are travelling and get stranded due to an unwarranted situation. The emergency financial advance can go up to Rs. 20,000 in India and up to Rs. 40,000 abroad.

  • Block Credit/Debit Cards Instantly

    Block Credit/Debit Cards Instantly

    One of the most significant features of this plan includes the facility to get all your lost debit/credit cards blocked with just one phone call. This benefit could be immensely useful in situations such as loss of wallet due to a theft or robbery.

  • Online and Device Security

    Online and Device Security

    As an added benefit, the plan also offers you subscription to F-Secure Internet Security, which is a powerful antivirus to protect your computer/laptop against malware and enables secure net banking.

  • CCTV Assure Inclusions - What is Covered Under the CCTV Assure plan?

  • Coverage Against Accidental Damages

    Coverage Against Accidental Damages

    You can get financial protection if your CCTV camera is accidentally damaged at your covered premises. This covers replacement or repair costs, maximum up to the sum covered amount.

  • Burglary And Robbery Cover

    Burglary And Robbery Cover

    The CCTV Assure plan offers coverage against damage or loss caused to the camera due to an actual or attempted robbery at your covered premises. Please note that the coverage is as per the value of the CCTV camera mentioned on the invoice or maximum up to the sum covered amount.

  • Standard Fire And Special Perils Cover

    Standard Fire And Special Perils Cover

    One of the benefits of the CCTV Assure plan is that you get comprehensive coverage against perils such as fire, riots, lightning, explosion/implosion, impact damage due to aircraft/vehicles/animals and environmental calamities like storms, earthquakes, floods, etc.
    To know more about the detailed terms and conditions on these inclusions, please click here.

  • CCTV Assure Plan Exclusions - What is Not Covered?

  • CCTV Camera Older Than 365 Days

    CCTV Camera Older Than 365 Days

    You cannot claim the benefits of this plan if your CCTV Camera is not registered for the protection cover within 365 days of its purchase (as per the original purchase date on the invoice).

  • Deductibles Applicable

    Deductibles Applicable

    For each and every claim raised, 10% of the total claim amount has to be borne by the insured.

  • Damage Occurred During Maintenance/Repair

    Damage Occurred During Maintenance/Repair

    Any damage incurred to the CCTV device due to servicing, preventative maintenance, repairing or renovating or deterioration arising from wear and tear is not covered under the plan.

  • Damage Due To Warlike Operations

    Damage Due To Warlike Operations

    Any loss or damage to the covered item cost or expense of any type directly or indirectly caused by warlike operations, act of foreign enemy, hostilities (whether war be declared or not), and civil war are not covered under the plan. To know more about the terms and conditions on coverages and exclusions, please click here.

How to Apply and Buy CCTV Assure Plan?

You can apply online for the CCTV Assure Plan by filling up an online application form and making online payment for the membership fees. Here is the step-by-step process:

  • Step 1: Click on ‘Apply Now’ button on the top left corner of this page and fill in your basic details.

  • Step 2: Authenticate the application by entering the OTP received on your registered mobile number.

  • Step 3: Complete the purchase by paying the membership fees amount using credit/debit card, mobile wallet, or any other preferred mode of payment.

How to Raise a Claim under the CCTV Assure Plan?

In case you wish to raise a claim under this plan, you can lodge a claim by contacting the issuer through one of the following ways:

  1. To avail emergency travel assistance

  2. For CCTV Related Claims:

    • Call on 18002667780 or 1800-22-9966 (only for senior citizen plan holders), or

    • SMS ‘Claims’ to 5616181

Documents Required To Raise A Claim

To lodge a claim under CCTV Assure, it is mandatory that you inform the Customer Experience team within 24 hours of the loss/damage to your CCTV camera and submit the following documents:

  • KYC documents

  • Travel Safe membership letter

  • Invoice or Bill Copy of article

  • Duly filled Claim Form

  • Claim Intimation within 24 hrs

  • If Burglary or Theft – FIR is must

Contact Us

In case of any queries or concerns related to the Key Safeguard plan, please reach out to us by writing an email to

Disclaimer - Bajaj Finance Ltd. (BFL) is merely a distributor of above Products, owned by CPP Assistance Services Private Ltd.(CPP). Issuance of these products is at sole discretion of CPP. This product shall be governed by CPP product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post sale. This is not an insurance product and CPP Assistance Services Private Ltd. is not an insurance company. Purchase of this product is purely voluntary in nature. BFL does not compel any of its customers to mandatorily purchase any third party products.”

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