Facing a power outage or have billing questions for MGVCL? We can help! This guide covers finding their customer care number, reporting issues, and more.
MGVCL customer care number
The Madhya Gujarat Vij Company Limited (MGVCL) is an electricity distribution company in Gujarat. They aim to provide reliable and efficient power supply to their customers. MGVCL understands the importance of excellent customer service and offers various ways to reach its dedicated support team.
Paying your MGVCL bill on time is crucial to avoid service disruptions and late payment charges. The customer care department offers multiple convenient options for bill payment, including online portals, mobile applications, and designated payment centres.
You can make MGVCL bill payments online via the Bajaj Pay platform on Bajaj Finserv. Bharat Bill Payment System (BBPS) offers a simple and secure way to pay electricity bills, making it a popular choice for consumers nationwide.
You can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI to pay electricity bills through the Bajaj Finserv BBPS platform.
MGVCL electricity customer care number
- Toll-free numbers: Call 1800 233 2670 or 19124 for any inquiries or concerns regarding your electricity service. These numbers are toll-free.
- Email: Send an email to support.mgvcl@gebmail.com with your specific questions or complaints. This option is suitable for detailed descriptions or attaching relevant documents.
- Phone: For specific regional inquiries, you can contact your local MGVCL office at (0265) 2310583-86.
How to register a complaint with Madhya Gujarat Vij Company Limited (MGVCL) online
To file an online complaint with Madhya Gujarat Vij Company Limited (MGVCL), follow these steps:
- Visit the complaint portal: Open the MGVCL complaint registration page.
- Fill out the form: Provide your consumer number, name, address, and other required details.
- Select complaint category: Pick the relevant category and sub-category for your issue.
- Explain the issue: Write a clear and detailed description of your complaint.
- Submit the form: Click the 'SUBMIT' button to register your complaint.
You can also track the status of your complaint on the same portal.
MGVCL complaint email IDs for quick reference
Here are the official email addresses for contacting MGVCL:
- info.mgvcl@gebmail.com: For general information.
- sms.mgvcl@gebmail.com: For queries related to mobile payments.
- support.mgvcl@gebmail.com: For e-payment-related queries.
Conclusion
MGVCL prioritises customer satisfaction by offering accessible and responsive customer care services. Whether you choose to call, email, or use their online platform, their dedicated team is there to assist you with all your electricity-related needs.
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Frequently asked questions
You can reach their customer care center by calling 1800-233-3435 or 1912.
There are several ways to complain about Gujarat power-related issues:
Call the MGVCL customer care center: You can call 1800-233-3435 or 1912 to register your complaint.
Visit the MGVCL website: You can submit an online complaint form on the MGVCL website. However, the website is currently unavailable, so this option might be temporarily unavailable.
Write a letter: You can write a letter to the MGVCL complaint department with details of your issue.
Madhya Gujarat Vij Company Limited (MGVCL) does not currently have a customer care WhatsApp number.
Vadodara falls under the Paschim Gujarat Vij Company Limited. The toll free customer care number is 1800 233 155333/19122.
You can find your MGVCL consumer number on your electricity bill. Just refer to your latest or previous electricity bill for the same or check your SMS (if you have opted for the SMS service) to know your consumer number.
In order to lodge a grievance with MGVCL (Madhya Gujarat Vij Company Limited), adhere to these guidelines:
- Go to the "Lodge Complaint" or "Customer Care" area of the official MGVCL website.
- Enter the necessary information together with your consumer number.
- Please select the type of complaint (e.g., billing, service concerns, power outage).
- Give a thorough explanation of your grievance.
- Fill out and submit the form online.
As an alternative, you can register a complaint in person by going to the MGVCL office that is closest to you or by calling the customer service helpline. A complaint ID will be sent to you so you can follow its progress
Gujarat Electricity Services' telephone number number is 19122. All of Gujarat's major power distribution firms, such as MGVCL (Madhya Gujarat Vij Company Limited), UGVCL (Uttar Gujarat Vij Company Limited), DGVCL (Dakshin Gujarat Vij Company Limited), and PGVCL (Paschim Gujarat Vij Company Limited), use this number.
To report billing problems, service issues, power outages, or any other electricity-related concerns, give this toll-free hotline a ring. All Gujarati energy consumers are guaranteed timely assistance by the helpline's round-the-clock availability. You can also call this number with questions regarding other service-related matters or to find out about payment choices.
