Madhya Gujarat Vij Company Limited (MGVCL) is a government-owned electricity distribution company that operates in Gujarat, India. It was established to provide reliable and efficient power supply to a vast region, including the districts of Vadodara, Anand, Narmada, Panchmahal, Dahod, Kheda, and parts of Ahmedabad. MGVCL plays a crucial role in delivering power to both rural and urban areas within these districts.

Each MGVCL customer is assigned a unique consumer number, which helps identify their account for billing purposes. The consumer number is essential for tasks like bill payments, complaints, and service requests. Without this number, managing your electricity account with MGVCL becomes challenging. The number is present on your MGVCL bill, typically located at the top of the bill. Customers must always keep this number accessible for easy communication with MGVCL services.

What is a MGVCL consumer number

The MGVCL consumer number is a unique identification code assigned to every electricity consumer. It consists of multiple digits, and its length can vary depending on the specific district where the electricity service is provided. This number is crucial for accessing your electricity account details online and offline.

The consumer number serves as a key identifier for MGVCL to track individual customer accounts and billing details. Whether you are submitting a bill payment, reporting a power issue, or filing a complaint, this number is necessary. Having your consumer number handy ensures a smooth interaction with MGVCL’s customer service team.

With the use of the consumer number, you can pay monthly electricity bill on Bajaj Finserv with ease. Bajaj Pay - the BBPS platform on Bajaj Finserv ensures a secure and hassle-free experience.

Why do you need your consumer number

Your MGVCL consumer number is vital for several reasons.

The MGVCL consumer number is essential for various tasks related to your electricity connection. First and foremost, it is required for paying your electricity bill. When making online or offline payments, the consumer number helps identify your account, ensuring the payment is processed correctly.

Secondly, if you face any issues related to power supply, you will need your consumer number when reporting the issue to MGVCL. It helps the company locate your account and respond to the problem promptly. Additionally, the consumer number is necessary for service requests, such as installing a new meter or changing the location of your existing one. Having quick access to your consumer number can save you time and help resolve issues more efficiently.

Step-by-step guide to finding your consumer number

Finding your MGVCL consumer number is straightforward. Here is how you can do it:

• Check your electricity bill: Your MGVCL consumer number is printed on your electricity bill. Look for the section labelled ‘CONSUMER NUMBER’ at the top of the bill.
• Visit the MGVCL portal: Log in to the official MGVCL website. Under the account section, you can retrieve your consumer number by entering your registered mobile number or account details.
• Use the MGVCL mobile app: If you have installed the MGVCL mobile application, open it and navigate to the ‘BILL DETAILS’ section. Your consumer number will be displayed there.
• Contact customer care: Call MGVCL’s customer support helpline. Provide the necessary details such as your name and address, and they will assist you in retrieving your consumer number.

For more convenience in managing payments, consider using Bajaj Pay. It offers a seamless platform for efficiently handling all utility bills.

Alternative methods to retrieve your consumer number

If you cannot access your physical bill or log into the MGVCL portal, try these alternatives:

• SMS service: MGVCL offers an SMS service where you can request your consumer number by sending your registered mobile number to their helpline.
• Visit your nearest MGVCL office: You can visit the nearest MGVCL office with your identity proof and request assistance in retrieving your consumer number.
• Check past communication: Look through any previous emails or SMS notifications from MGVCL regarding your electricity account. Your consumer number will likely be mentioned.

MGVCL has partnered with Bajaj Finserv to offer customers a seamless experience in managing their electricity bills. Through this collaboration, consumers can easily pay their bills, download receipts, and track payment history. Bajaj Finserv provides a wide range of payment options. These include debit cards, credit cards, Bajaj Pay UPI, and internet banking. This makes the electricity bill payment process fast and convenient. Consumers can also schedule payments or set up automatic payments. This ensures they never miss a due date. The partnership simplifies the experience by offering multiple methods and platforms for quick and secure payments.

Steps to pay MGVCL electricity bill using consumer number on Bajaj Finserv website

Here are the steps to pay electricity bill using consumer number:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ELECTRICITY BILL PAYMENT’ under the ‘PAYMENTS’ section drop-down and click on ‘PAY NOW’

3. Select ‘MGVCL’ as your electricity provider from the drop-down

4. Enter consumer number and click on ‘FETCH YOUR BILL’

5. On the next page verify the bill details and amount

6. Click on ‘PROCEED TO PAY’ to initiate payment process

7. Choose from the available payment options: net banking, credit/debit cards, Bajaj Pay UPI, or Bajaj Pay Wallet

Fees and charges

A convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.

Note: For failed transactions, the total amount, including charges except taxes, is reversed.