About BESCOM customer care
BESCOM operates multiple customer support centers across its service areas. These centers are designed to assist consumers with a range of issues, including new connections, billing queries, payment issues, and service complaints.
Bangalore Electricity Supply Company Limited (BESCOM) is the power distribution company that supplies electricity to the city of Bangalore and its surrounding areas, covering eight districts of Karnataka.
BESCOM has more than 10 million consumers, including domestic, commercial, industrial, and agricultural customers.
BESCOM aims to provide uninterrupted, quality, and affordable power supply to its consumers, and to achieve this, it has established various channels of communication and grievance redressal. One of the most convenient and easy ways to contact is through its BESCOM customer care number.
You can quickly make BESCOM bill payment online using the Bajaj Pay platform on Bajaj Finance. The Bharat Bill Payment System (BBPS) provides a convenient and secure method for paying electricity bills, making it a popular choice for consumers nationwide. Through the Bajaj Finance BBPS platform, you can use various payment modes such as credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI to complete your BESCOM bill payments.
BESCOM customer care contact numbers and support
Bengaluru consumers can reach the Bangalore Electricity Supply Company (BESCOM) through multiple 24×7 channels for power cuts, billing issues, safety hazards, and service‑related concerns. The primary BESCOM customer care number is 1912, a toll‑free line available round the clock for outage updates, complaints, and bill clarifications.
BESCOM offers convenient digital touchpoints as well. Customers may WhatsApp 9449844640 for general support, while emergency safety issues can be reported to 9483191212 or 9483191222. Detailed queries can be emailed to helpline@bescom.co.in or helplinebescom@gmail.com. The official website bescom.co.in and the BESCOM Mithra mobile app provide options for bill payments, complaint registration, and tracking.
How to register BESCOM complaint online
To register a complaint with BESCOM, customers can use both online and offline channels for quick resolution. Visit the official BESCOM website and navigate to the Customer Services section, then select Lodge a Complaint or Online Complaints. Enter your BESCOM account number, registered mobile number, and choose the complaint type—such as billing issues, voltage fluctuations, power outages, or meter problems. After submitting the form, a complaint reference number will be generated, which can be used to track the status online.
For urgent concerns, customers should call the 24×7 BESCOM complaint number 1912. You can also register and monitor complaints through the BESCOM Mithra mobile app or by contacting the dedicated BESCOM customer care number for faster assistance.
Conclusion
BESCOM values its customers and their feedback, and to ensure their satisfaction and convenience, it has created various ways to communicate and resolve their issues or problems related to power supply or billing.
The customers can easily contact BESCOM through its customer care number or its complaint number and get prompt and effective solutions.
The customers can also enjoy the benefits of online bill payment through the Bajaj Finance BBPS Platform, which is a simple and secure way to pay various utility bills using different payment modes.
Other electricity boards’ customer care pages
|
|
