TNEB Customer Care Number for Instant Support

From account inquiries to service issues, TNEB guarantees prompt assistance for a seamless customer experience.
TNEB Customer Care Number for Instant Support
3 mins read
16 Feb 2024

Tamil Nadu Electricity Board (TNEB) is responsible for the distribution of electricity in the cities of Tamil Nadu state such as Chennai, Coimbatore, Madurai, Trichy, Tirunelveli, Salem, Erode, Vellore, Villupuram, Thanjavur and many other. You need to make bill payments on time to ensure you receive an uninterrupted power supply.

You can view your TNEB online bill and make the payment instantly via theBajaj Finserv BBPS platform. Bharat Bill Payment System (BBPS) offers a simple and secure way to pay electricity bills, making it a popular choice for consumers across the country.

TNEB customer care number

TNEB has several customer care numbers depending on your needs:

1. TNEB toll-free customer care number:

  • 1912 (for BSNL users, power complaints): Dial 1912 if you are a BSNL user with a power-related complaint. This toll-free helpline is dedicated to addressing your concerns promptly.
  • 0441912 (for non-BSNL users): Non-BSNL users can call 0441912 to report power complaints without incurring any charges. This toll-free number ensures accessibility for a broader range of users.

2. TNEB complaint number:

  • 94987 94987 (Call centre no.): For general inquiries and assistance, use the TNEB all-India contact number 94987 94987 to connect with the call centre and get information on various services.
  • 044-2852 4422 (General info): Another option for obtaining general information is the TNEB contact number 044-2852 4422. Call this line for queries related to TNEB services, policies, and other non-compliant matters.
  • 044-2852 1109 (Another for general info): TNEB offers an additional contact number, 044-2852 1109, for general inquiries. Use this line for any non-urgent information you may need.
  • 94458-50811 (Whatsapp): Embracing modern communication methods, TNEB extends its customer care to WhatsApp users. Save 94458-50811 in your contacts to reach out through WhatsApp for a convenient and efficient way to communicate.

Customer care no. list

Service type Contact number
TNEB toll-free customer care 1912 (BSNL users)
  0441912 (non-bsnl)
TNEB complaint number 94987 94987 (call center no.)
  044-2852 4422 (general info)
  044-2852 1109 (another for general info)
  94458-50811 (whatsapp)


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Frequently asked questions

Does TNEB offer WhatsApp support?

Yes, you can reach out to TNEB customer care on 94458-50811.

How do I update my contact information with TNEB customer care?

You cannot update your contact information through WhatsApp. Visit your nearest TNEB office or their website.

What happens if I miss the due date for my TNEB Electricity bill?

Late payment penalties are likely added to your next bill. Clear dues as soon as possible to avoid disconnection.

What to do if TNEB customer care number 1912 is not working?

Try alternative TNEB contact methods like their website or visiting a local office.