Facing a power outage or have billing questions for APSPDCL? We can help! This guide covers finding their customer care number, reporting issues, and more.

APSPDCL electricity board customer care number

The Andhra Pradesh Southern Power Distribution Company Limited (APSPDCL) is responsible for distributing electricity to nine southern districts in Andhra Pradesh, India. Established in 2000, they aim to provide their customers with a reliable and efficient power supply. You can access their services through various channels, including their website for online complaint registration or by calling their toll-free customer care number. Whether you have billing inquiries, meter reading concerns, or experience power outages, APSPDCL aims to your needs and ensures a smooth electricity experience.

South Andhra Pradesh Electricity Customer Care

This guide provides information on how to access customer care services offered by the Andhra Pradesh Southern Power Distribution Company Limited (APSPDCL), which serves the southern region of Andhra Pradesh, India.

You can make APSPDCL electricity bill payments online via the BBPS platform on Bajaj Finserv. Bharat Bill Payment System (BBPS) offers a simple and secure way to pay electricity bills, making it a popular choice for consumers nationwide. You can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI to pay your APSPDCL bills through the Bajaj Finserv BBPS platform.

How to register an APSPDCL complaint online

APSPDCL provides two convenient methods to register your complaint online, catering to your individual preferences:

Method 1: Through the APSPDCL website

  • Visit the APSPDCL website.
  • Locate the 'REGISTER COMPLAINT' section. Look for the 'CONSUMER' tab and find the 'REGISTER COMPLAINT' option.
  • Choose your complaint category. Select the category that best describes your issue (e.g., billing, meter reading, power outage).
  • Fill out the online form. Provide your consumer number, contact information, and a clear description of your complaint. Ensure that all details are accurate and specific.
  • Submit the form. Once you have reviewed the information, click 'SUBMIT' to register your complaint electronically.

Method 2: Utilising the APSPDCL consumer app

  • Download the APSPDCL Consumer App. Search for 'APSPDCL CONSUMER APP’ on the app stores and download it to your smartphone.
  • Register or login. New users: register with your consumer number and other details. Existing users: log in using your credentials.
  • Locate the 'COMPLAINTS' section within the app.
  • Select the category that aligns with your issue.
  • Provide your consumer number, contact information, and a detailed description of concerns.
  • Submit the complaint. Once you have reviewed the information, submit the form electronically to register your complaint.

APSPDCL customer care number

For immediate assistance, you can contact the APSPDCL Centralized Customer Care Center at 1800-425-1553-333. This toll-free number is available 24/7 for registering complaints and seeking general information.

APSPDCL customer care WhatsApp support 

APSPDCL has introduced a WhatsApp number - 91333 31912 to assist customers by providing the necessary support with direct chat.

Conclusion 

APSPDCL offers various channels for customers to access their services, including online registration, a mobile app, and a toll-free customer care number. By using these resources, you can conveniently register complaints, inquire about your account, and receive assistance with any electricity-related concerns.

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Disclaimer

Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page. 

All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information.  Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

What to do if APSPDCL customer care number 1912 is not working?

 If APSPDCL's customer care number 1912 isn't working, try reaching out to them through their WhatsApp support number 91212 91212. Alternatively, you can use their online portal or email support for your queries and complaints.

How do I update my contact information with APSPDCL customer care?

You can update your contact information by visiting the APSPDCL website, logging in to your account and editing your personal information. Or you can contact customer care and request for contact information update.

What are APSPDCL's working hours for customer care?

APSPDCL's customer care service is available 24/7 to address power failures and other urgent issues. However, for general queries and requests, it's advisable to contact them during regular working hours, from 9:00 AM to 5:00 PM.

What is the toll-free customer care number of South Andhra Pradesh electricity board?

The customer care number of South Andhra Pradesh electricity board is 1800425155333 (Toll Free). 

How do I complain about the Andhra Pradesh power related issues?

You can reach out to the Southern Power Distribution Company of A.P. Limited (APSPDCL) using the following methods:

  • Phone: Contact your local discom office's phone number at 1800425155333 (Toll Free)
  • Online: Submit a complaint online through the APSPDCL website.
What is the Andhra Pradesh customer care WhatsApp number?

Currently, there is no central WhatsApp number for Andhra Pradesh customer care. Individual organisations might have their own WhatsApp support channels. It is best to check the specific organisation's website or social media pages for their contact information.

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Disclaimer

  1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page. 

  2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information.  Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.