The Andhra Pradesh Southern Power Distribution Company Limited (APSPDCL) is responsible for distributing electricity to nine southern districts in Andhra Pradesh, India. Established in 2000, they aim to provide their customers with a reliable and efficient power supply. You can access their services through various channels, including their website for online complaint registration or by calling their toll-free customer care number. Whether you have billing inquiries, meter reading concerns, or experience power outages, APSPDCL aims to your needs and ensures a smooth electricity experience. South Andhra Pradesh Electricity Customer Care

This guide provides information on how to access customer care services offered by the Andhra Pradesh Southern Power Distribution Company Limited (APSPDCL), which serves the southern region of Andhra Pradesh, India.

You can make APSPDCL electricity bill payments online via the BBPS platform on Bajaj Finserv. Bharat Bill Payment System (BBPS) offers a simple and secure way to pay electricity bills, making it a popular choice for consumers nationwide. You can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI to pay your APSPDCL bills through the Bajaj Finserv BBPS platform.

How to register an APSPDCL complaint online

APSPDCL provides two convenient methods to register your complaint online, catering to your individual preferences:

Method 1: Through the APSPDCL website

• Visit the APSPDCL website.
• Locate the 'REGISTER COMPLAINT' section. Look for the 'CONSUMER' tab and find the 'REGISTER COMPLAINT' option.
• Choose your complaint category. Select the category that best describes your issue (e.g., billing, meter reading, power outage).
• Fill out the online form. Provide your consumer number, contact information, and a clear description of your complaint. Ensure that all details are accurate and specific.
• Submit the form. Once you have reviewed the information, click 'SUBMIT' to register your complaint electronically.

Method 2: Utilising the APSPDCL consumer app

• Download the APSPDCL Consumer App. Search for 'APSPDCL CONSUMER APP’ on the app stores and download it to your smartphone.
• Register or login. New users: register with your consumer number and other details. Existing users: log in using your credentials.
• Locate the 'COMPLAINTS' section within the app.
• Select the category that aligns with your issue.
• Provide your consumer number, contact information, and a detailed description of concerns.
• Submit the complaint. Once you have reviewed the information, submit the form electronically to register your complaint.

APSPDCL customer care number

For immediate assistance, you can contact the APSPDCL Centralized Customer Care Center at 1800-425-1553-333. This toll-free number is available 24/7 for registering complaints and seeking general information.

Additionally, you can find the contact information for your local Section office Fuse Off Call Centers on the APSPDCL website.

Conclusion 

APSPDCL offers various channels for customers to access their services, including online registration, a mobile app, and a toll-free customer care number. By using these resources, you can conveniently register complaints, inquire about your account, and receive assistance with any electricity-related concerns.