Facing a power outage or have billing questions for PUVVNL? We can help! This guide covers finding their customer care number, reporting issues, and more.
PUVVNL electricity board customer care number
PUVVNL provides dedicated support to electricity consumers across its service areas in Uttar Pradesh. You can contact the PUVVNL customer care number or PUVVNL complaint number to report power outages, billing issues, meter faults, or supply disruptions. The customer care team helps with complaint registration, status tracking, and timely resolution of electricity-related concerns.
Introduction to PUVVNL electricity customer care
Purvanchal Vidyut Vitaran Nigam Limited (PUVVNL) is a government undertaking responsible for electricity distribution in Eastern Uttar Pradesh, India. Their customer care service provides various channels for consumers to address their electricity-related needs, including:
- Reporting power outages and other breakdowns
- Registering complaints about billing or service issues
- Making inquiries about new connections or meter changes
- Getting information about bill payments and recharge options
Paying your electricity bill on time is crucial to avoid service disruptions and late payment charges. The customer care department offers multiple convenient options for PUVVNL bill payments, including online portals, mobile applications, and designated payment centres.
You can make PUVVNL bill payments online via the BBPS platform on Bajaj Finserv. Bharat Bill Payment System (BBPS) offers a simple and secure way to pay electricity bills, making it a popular choice for consumers nationwide. You can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI to pay your electricity bills through the Bajaj Finserv BBPS platform.
How to register a with the PUVVNL electricity board
While PUVVNL does not currently offer online complaint registration, you can reach them through other channels:
- Phone: Dial the toll-free number 1912 to contact a customer care representative.
- Visit a customer care center: Locate your nearest PUVVNL office and speak to a representative in person.
- Write a letter: Address your complaint letter to the concerned PUVVNL official at their regional office.
PUVVNL Electricity customer care number
The primary customer care number for PUVVNL is 1912 (and (0542) 2318348). This toll-free number allows you to connect with a representative and address your concerns.
Conclusion
PUVVNL's customer care service aims to assist consumers with their electricity needs. Remember, while online complaint registration is not available yet, you can reach them through the phone, in person, or by mail.
Related services
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Other electricity customer care pages
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State-wise electricity boards in India
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Frequently asked questions
The PUVVNL customer care number is 1912. You can call this toll-free number to register your complaint.
While PUVVNL does not currently offer online complaint registration, you can reach them through the following channels:
Phone: Dial 1912 to connect with a customer care representative.
Visit a customer care centre:
Locate your nearest PUVVNL office and speak to a representative in person.
Write a letter: Address your complaint letter to the concerned PUVVNL official at their regional office.
PUVVNL does not currently offer customer care support through WhatsApp.
PUVVNL currently does not have an online complaint registration system. You can use the methods mentioned above to register your complaint.
