Facing a power outage or have billing questions for BSES Rajdhani? We can help! This guide covers finding their customer care number, reporting issues, and more.
BSES Rajdhani electricity board customer care
BSES Rajdhani Power Limited (BRPL) is a joint venture between Reliance Infrastructure Ltd and the Government of NCT of Delhi, responsible for electricity distribution in East Delhi. They offer various customer care options to assist you with inquiries, complaints, and billing matters.
Paying your electricity bill on time is crucial to avoid service disruptions and late payment charges. The customer care department offers multiple convenient options for bill payment, including online portals, mobile applications, and designated payment centres.
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Reaching out to BSES Rajdhani customer care
BRPL's customer care service aims to provide a convenient and efficient way for customers to address their electricity-related concerns. They offer various channels to connect with them, including:
- Phone: Toll-free helpline (19123) and dedicated call center numbers.
- Email: brpl.feedback@relianceada.com
- WhatsApp number: 88009 19123
How to register online complaint with the BSES Rajdhani electricity board
Here is how to register a complaint online:
- Visit the BRPL website.
- Click on ‘CONTACT US’ in the top menu.
- Under ‘REGISTER YOUR COMPLAINT,’ choose the category of your complaint.
- Fill out the online form with your details, complaint description, and CA number (Customer Account Number).
- Submit the form.
You will receive a complaint reference number for tracking purposes.
BSES Rajdhani Electricity customer care number
Here are the different BSES Rajdhani customer care contact numbers:
- Toll-free helpline: 19123 (available 24/7)
- Call center: 011-3999 9707 (Monday-Friday, 9:30 AM - 5:30 PM, Saturday 9:30 AM - 1:00 PM)
- Emergency/Streetlight: 011-4951 6707
Note: For emergencies or streetlight issues, contact the dedicated number mentioned above.
Conclusion
BSES Rajdhani customer care strives to provide prompt and efficient assistance to its consumers. By utilising the various channels available, you can easily reach out to them for any electricity-related inquiries or issues.
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Frequently asked questions
If the APSPDCL customer care number 19123 doesn't work, you can raise a complaint through their official website, email them directly, or visit the nearest APSPDCL office for assistance.
To update your contact information with APSPDCL customer care, log in to your account on their website or mobile app, and navigate to the "Update Contact Info" section. Make the necessary changes and save them.
The working hours of APSPDCL customer care are generally 24x7. However, for specific issues, they may operate during standard business hours, i.e., from 9 AM to 6 PM.
The helpline number for power cut complaints in Delhi provided by Tata Power-DDL is 19124. They are equipped to assist their customers round the clock to ensure uninterrupted power supply.
The BSES Rajdhani customer care toll-free number is 19123.
You can complain about power-related issues in Delhi in several ways:
- Call the BSES Rajdhani call centre: 011-39999707 (Monday-Friday 9:30 AM - 5:30 PM, Saturday 9:30 AM - 1 PM)
- Use the BSES Rajdhani WhatsApp number: 88009 19123
- Email BSES Rajdhani customer care: brpl.customercare@relianceada.com
- File a complaint online: You cannot directly register a complaint online on the BSES Rajdhani website, but you can use the BSES app or website for other services like bill payments.
The BSES Rajdhani Customer Care WhatsApp Number is 88009 19123.
While BSES Rajdhani does not offer direct online complaint registration, you can use the BSES app or website for diverse services like bill payments, meter reading requests, and new connection requests.
BSES Rajdhani, not BSES, serves South Delhi. You can reach BSES Rajdhani customer care using the information mentioned earlier (19123, 011-39999707, etc.).
Like South Delhi, BSES Rajdhani, not BSES, serves East Delhi. You can reach BSES Rajdhani customer care using the previously mentioned information (19123, 011-39999707, etc.).
You can lodge complaints against BSES Rajdhani through their official website, customer care helpline, or by visiting their local offices. They have a grievance redressal mechanism for issues related to billing, power supply, and other services.
BSES Rajdhani is not covered under the RTI (Right to Information) Act as it is a private entity and not a government organization.
BSES Rajdhani is a private company that operates as a distribution licensee for electricity in parts of Delhi. It is a joint venture between Reliance Infrastructure Limited and the Government of the National Capital Territory (NCT) of Delhi.
To avail of subsidies offered by BSES Rajdhani, such as the Delhi government's subsidy for electricity consumers, ensure your electricity connection is registered under your name with valid identification. Check eligibility criteria and apply through BSES Rajdhani's website or local offices with required documents for verification.
