Introduction to JBVNL customer care
The Jharkhand Bijli Vitran Nigam Limited (JBVNL) plays a pivotal role in ensuring uninterrupted electricity supply to consumers across the state of Jharkhand.
As part of its commitment to customer satisfaction, JBVNL offers robust customer care services.
Whether you have queries about paying electricity bill, other bill related queries, face power outages, or need assistance with any electricity-related issue, JBVNL’s customer care team is there to assist you.
You can also settle your dues quickly via Bajaj Pay on the Bajaj Finserv platform.
JBVNL toll-free customer care number
One of the most convenient ways to reach JBVNL’s customer care is through their toll-free number: 1912. This 24x7 helpline provides immediate assistance to consumers.
Whether you are reporting an outage, seeking information about your bill, or need clarification on any aspect of your electricity connection, dialing 1912 connects you to a knowledgeable representative who can address your concerns promptly.
Apart from the toll-free number, JBVNL also provides additional contact options:
Toll-free numbers: You can call 1800-345-6570 or 1800-123-8745 for further assistance.
Email: Reach out to JBVNL via email at contactus@jbvnl.co.in.
WhatsApp numbers: 9431135503 / 9431135504
JBVNL complaint number
When you encounter issues related to your electricity supply, do not hesitate to lodge a complaint. JBVNL has a dedicated complaint registration number: 1912.
Use this number to report any problems, such as:
Power outages: If your area experiences an unexpected power cut, call the complaint number to inform JBVNL. They will prioritise restoring power swiftly.
Billing discrepancies: If you notice discrepancies in your electricity bill, register a complaint. JBVNL will investigate and rectify any errors.
Meter readings: In case of incorrect meter readings or doubts about your consumption, reach out to the complaint helpline.
Connection issues: Whether you are moving to a new location or facing issues with your existing connection, the complaint number is your go-to resource.
Conclusion
JBVNL’s commitment to customer satisfaction extends beyond just providing electricity. Their efficient customer care services ensure that consumers receive timely assistance and accurate information. Remember to keep the toll-free number (1912) handy for any electricity-related queries or concerns.
JBVNL’s customer care team is dedicated to keeping the lights on and resolving your issues promptly. Stay connected, stay informed, and let JBVNL take care of your power needs.
Relates services
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