You can make your Goa electricity bill payment online in seconds on Bajaj Pay — the BBPS platform on Bajaj Finance — using UPI, debit card, credit card, net banking, or wallet. Electricity in Goa is supplied by the Electricity Department, Government of Goa (EDG) and regulated by the Joint Electricity Regulatory Commission (JERC). To pay your electricity Goa bill online, simply enter your Customer ID to fetch the latest bill amount. Every transaction includes an instant receipt and transaction ID, with 24x7 access for convenient payments.

How to pay Goa electricity bill online on Bajaj Pay (Step-by-step)

To pay electricity bills online in Goa, open Bajaj Pay → Bills and Recharges → Electricity → Goa Electricity Board, enter your Customer ID, fetch the bill, and pay using UPI, cards, or net banking.

1. Visit the Bajaj Finance website
2. Go to the ‘ELECTRICITY BILL PAYMENT’ under the ‘PAYMENTS’ section
3. Click on ‘PAY NOW’
4. Select ‘GOA ELECTRICITY BOARD’ as your electricity board from the drop-down menu
5. Enter your ‘CUSTOMER ID’ and click on ‘FETCH BILL’
6. Note: The Customer ID is the Contract Account (CA) number printed on your physical Goa electricity bill.
7. Select a payment method such as credit card, debit card, Bajaj Pay UPI, Bajaj Pay Wallet, e-wallet, or net banking
8. After choosing your preferred payment mode, enter the requested payment details
9. Check the details that you entered and click on ‘PAY NOW’

Benefits of making Goa electricity bill payment on Bajaj Finance

• Ease of payment — pay Goa electricity bill online anytime before the due date
• Multiple payment methods — credit card, debit card, net banking, UPI, and wallet options
• Safe and secure — payments processed through the BBPS network
• Instant billing receipts — receive instant transaction confirmation and downloadable receipts
• 24x7 availability — make payments anytime from anywhere

Goa electricity department customer care

Details	Information
Toll free number	1800-562-1027, 1800-562-4343
Fax	+91-832-2453106
Email ID	customersupport@goaelectricity.gov.in
Postal address	Ground Floor, Junta House, Panaji Goa 403001


GED 24x7 toll-free helpline: 1912
From outside Goa: 0832-2490800

Note: Please verify helpline numbers on the official Goa Electricity Department website before publishing.

Goa electricity tariff rates

Category	Consumption / Slab	Tariff (Rs./unit)	Notes
Domestic (LTDS-II)	0–100 units	1.96	Energy charge
Domestic (LTDS-II)	101–200 units	2.91	Energy charge
Domestic (LTDS-II)	201–300 units	3.89	Energy charge
Domestic (LTDS-II)	301–400 units	5.15	Energy charge
Domestic (LTDS-II)	Above 400 units	6.20	Energy charge
Domestic Fixed Charge	Demand-based consumers	₹22/kW/month	Fixed charge applicable
Non-Domestic (NDS-I)	0–100 units	4.00	kVAh-based billing
Non-Domestic (NDS-I)	101–200 units	5.75	kVAh-based billing
Non-Domestic (NDS-I)	Above 200 units	6.30	kVAh-based billing
Non-Domestic Fixed Charge	Demand-based consumers	₹60/kVA/month	Fixed charge applicable
Industrial	LT/HT categories	Category-specific	Demand and energy charges apply
Agriculture	LT/HT Agriculture	Category-specific	Subsidised tariff structure
Public Lighting	Metered supply	Category-specific	Separate tariff category

Tariff figures are indicative and subject to the latest JERC order. Cross-verify per-unit rates and fixed charges on the official Goa Electricity Department website before relying on them.

How to calculate Goa electricity bill based on units consumed

Total bill amount = (Number of units consumed × Cost per unit) + Fixed charges + Applicable taxes.

For example, if your monthly electricity consumption is 200 units and the applicable tariff is Rs. 2.91 per unit:

200 × Rs. 2.91 = Rs. 582

Add fixed charges and taxes to estimate the final payable amount.

You can also read more about how to calculate electricity bill for better understanding of unit-based billing calculations.

How to check Goa electricity bill and payment status online

To check your Goa electricity bill or payment status, select Goa Electricity Board on Bajaj Pay, enter your Customer ID to view the current bill, and check Payment History for previous transactions.

Users can view:

• Current bill amount
• Due date
• Previous transactions
• Payment status
• Downloadable payment receipts

You can also download your bill or receipt directly from Payment History after successful payment. The official electricity bill can also be viewed on the Electricity Department, Government of Goa website using the same Customer ID or CA number.

You can also explore how to check electricity bill online for additional guidance.

Goa electricity bill payment failed but money debited? Refund timeline

If your Goa electricity bill payment failed but money was debited, do not make another payment immediately. Payments processed through the RBI-regulated BBPS network are usually auto-reversed within 2–3 working days.

Before retrying the payment:

• Check Payment History status
• Verify whether the bill is marked as paid
• Save the BBPS transaction reference number

If the refund is not received within the expected timeline, contact Bajaj Finance customer support or call the Goa Electricity Department helpline at 1912.

Note: Refund timelines should be verified with the latest operational policy before publishing.

How to register a complaint for a wrong Goa electricity bill

You can contact the Goa Electricity Department customer support team for billing disputes, faulty meter complaints, or incorrect electricity charges.

Available grievance channels:

• Call 1912 for 24x7 support
• Dial 0832-2490800 from outside Goa
• Submit a complaint through the official grievance portal on the Goa Electricity Department website

If the issue remains unresolved, consumers may escalate complaints to the Consumer Grievance Redressal Forum (CGRF), Vasco-da-Gama.

Steps for electricity bill payment online through Bajaj Finance platforms

On the Bajaj Finance app

1. Download the Bajaj Finance app from the Google Play Store or App Store and install it on your device  
2. Open the app, log in, or register if you are a new user  
3. Scroll down to the ‘Bills and recharges’ section and click on ‘Electricity’
4. Select/search for your electricity provider
5. Enter the requested details like Service/Consumer Number and City/Sub division code
6. Click on ‘PROCEED’, your total bill amount will be shown
7. Click on ‘PROCEED TO PAY’ and choose your preferred mode of payment
8. Once you have completed the transaction, you will get notified that the payment was successful

On the Bajaj Finance website

1. Go to the Bajaj Finance website
2. Scroll down to the ‘Bills and recharges’ section, click on 'Electricity’
3. Enter your mobile number and login with an OTP
4. Select/search for your electricity provider
5. Enter the requested details like Service/Consumer Number and City/Sub division code
6. Click on ‘PROCEED’,
7. Your total bill amount will be shown, click on ‘PROCEED TO PAY’ to choose your preferred mode of payment
8. Once you have completed the transaction, you will get notified that the payment was successful