Bajaj Finance Customer Care Delhi: Helpline Number, Branch Offices & Support Channels

The residents of Delhi can resolve their queries through Bajaj Finance Customer Care Number +91 8698010101. Our customer support team will assist you with any queries you may have regarding loans, investments, and insurance services.

Additionally, you can also explore our digital customer services by visiting our online customer portal- My Account from our website. The customer portal can be used for multiple services like checking loan details, downloading NOCs and interest statements, raising grievances and queries, etc. With this, you can skip branch visits and manage your ongoing products easily from the comfort of your home. You can also explore our digital customer services by using the Bajaj Finance app.

• Reach Us
• Store Locator
• Branch Locator

The Bajaj Finance customer care portal is a feature-rich platform that allows customers to monitor their loan accounts, payments and transactions, establishing transparency between the lender and the service provider.

To ensure a hassle-free borrowing process, consumers can use this portal. Here is a list of Bajaj Finance customer care benefits and features:

• Update contact information

  To stay updated regarding payment dates, due dates and more, customers need to inform the respective lender regarding any update or change in the registered contact number. Besides, customers can minimise the hassle and save considerable time by updating their contact details through the Bajaj Finance customer service portal conveniently.

• Check your EMI card details

  Customers holding a Bajaj Finance EMI Network Card can monitor their card limit and other associated details through the Bajaj Finance customer portal without any interruption. Checking the card details will allow customers to make the purchase per the available limit.

• Resolve queries

  Besides accessing numerous services and products, customers can log in to the Bajaj Finance My Account portal and resolve their queries in no time. For example, individuals can keep a check on their loan accounts, address discrepancies, manage payments, etc.

• Check loan details

  Log in to the My Account portal with your credentials and view details of existing loans, download Bajaj Finance loan statements and investments.

• Part-prepay or foreclose a loan

  This My Account portal enables consumers to initiate part payment and repay the credit faster. Similarly, customers can also foreclose their loan accounts at their convenience.

Bajaj Finance always prioritises customers’ requirements and believes in offering prompt solutions. If you have queries regarding our products and services, feel free to reach out to us through the following ways:

Customer Portal (My Account)
 

You can conveniently address your queries and access necessary information regarding your financial account through the Bajaj Finance customer care platform. Here’s how you can log in:

Step 1 - Go to the Bajaj Finance customer portal- My Account
Step 2 - Input your registered mobile number, customer or email ID
Step 3 - Choose either ‘OTP’ or ‘Password’
Step 4 - Next, select ‘Generate OTP’ or ‘Next’
Step 5 - Input authentic details to complete the procedure

Alternatively, consumers can download the Bajaj Finance app from the Google Play Store and enjoy similar benefits.

Bajaj Finance app

Here are the steps to raise a query through the Bajaj Finance app:

Step 1 - Go to Google Play Store and download the app
Step 2 - Now, visit ‘Help and Support’ segment in the main menu
Step 3 - Choose the product to raise a query
Step 4 - Select the query and sub-query type and elaborate the query
Step 5 - Input relevant details and ‘submit’

Raise a request

Here are the steps discussed for both new and existing customers to raise a query:

For existing customers:

Step 1 - Visit Raise a request
Step 2 - Select whether you are a new or existing customer
Step 3 - Existing consumers can simply log in to the customer portal-My Account and address their queries

For new customers:

Step 1 - Go to raise a request
Step 2 - Enter your answer based on your customer category
Step 3 - Enter credentials like- contact number, query, email address, etc., to proceed
Step 4 - Input the CAPTCHA code and raise your request

Bajaj Finance extends pre-approved offers for their existing customers on a host of financial instruments, such as personal loans, home loans, business loans and more. These offers can significantly speed up and simplify the loaning procedure.

Here are the steps to check Bajaj Finance pre-approved offers through the My Account portal:

1. Go to the Bajaj Finance customer care portal and search for ‘pre-approved offers’
2. Input your full name along with the registered contact number
3. Click on ‘agree’ to the terms and conditions

Existing customers can view their available pre-approved offers within seconds through this process.

Now that borrowers know the multiple methods of connecting with Bajaj Finance customer care in Delhi, they can take the help of the customer service portal-My Account and monitor their respective financial activities.

To understand resolutions for grievances you may face, please refer to the following:

• SOA Grievance
• ECS Grievance
• EMI Moratorium
• Debt Management Grievance
• EMI Card Grievance
• Loan Restructuring Grievance
• Loan Cancellation Grievance
• Health EMI Card Grievance
• Promotional Calls Grievance
• Debt Management Grievance
• CIBIL Grievance
• Financial Fraud