Bajaj Finance Customer Care Ahmedabad: Contact Number & Support

At Bajaj Finance, we prioritise helping our customers by addressing their doubts and queries related to our products and services. For instant assistance, you can contact our Ahmedabad customer care number - +91 8698010101.

Additionally, you can use our digital customer portal - My Account feature on the website providing a one-stop solution for customers to access various financial products and services at any time. This includes details on your existing loans, payment of instalments, downloading no objection certificate and no dues certificate, and more. Furthermore, it allows you to easily connect with us in case you have any queries that require resolution. You can also use these services by using the Bajaj Finance app.

• Reach Us
• Store Locator
• Branch Locator

Features of Bajaj Finance Customer Portal

The Bajaj Finance customer portal is a robust online account management platform that enables customers to manage their loan accounts, view account status and simplify transactions. With an active internet connection, customers can access this portal at their convenience.

Here are some of the primary functionalities that one can enjoy through this portal:

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  Update contact details

  By using the Bajaj Finance My Account portal, customers can update or edit their personal information whenever required. However, one should carefully check the contact number registered with the portal to avoid missing out on any crucial notification regarding loan account or any other financial details. To change or edit your existing number, customers need to log in to the portal and click on the top-right icon displaying ‘update your contact details’.

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  View exclusive pre-approved offers

  Although Bajaj Finance offers numerous benefits, the most exciting ones are the pre-approved offers, customised for existing customers. In the form of pre-approved offers, these Bajaj Finance customer care benefits are available on a wide suite of financial instruments, such as business loans, personal loans, home loans, etc. In addition, these offers allow borrowers to dodge the hassle of extensive documentation and accelerate the loaning procedure.

• 

  Check loan details

  The Bajaj Finance customer service portal allows consumers to conveniently keep tabs on their financial liabilities, such as outstanding loan balance, due EMIs, etc. In addition to that, it notifies customers regarding their loan’s due dates, thereby allowing them to pay Bajaj Finance payment on time.

• 

  Shop on EMI store

  Owning a Bajaj Finance EMI Network Card will allow cardholders to purchase products from any e-commerce website without any requirement of down payment. Moreover, affordable EMIs, home delivery and online EMI payment through the portal make it more convenient for customers.

• 

  View EMI Network card limit

  Customers can check their Bajaj Finance EMI Network Card limit through the Bajaj Finance customer portal and continue shopping based on the limit.

Being one of the leading NBFCs in India, Bajaj Finance believes in valuing customers’ requirements and prompt redressals.

Therefore, feel free to connect us through the following methods to resolve any queries or doubts regarding our services and products:

Customer Portal (My Account)
 

Customers can address their queries and manage their financial accounts through the Bajaj Finance My Account portal. Customers can log in to the portal by following the steps discussed below:

Step 1- Visit the Bajaj Finance customer portal - My Account by clicking on the ‘Login Now’ option
Step 2- Feed your mobile number, customer or email ID
Step 3- Select between ‘OTP’ or ‘Password’ option
Step 4- Next, select ‘Generate OTP’ or ‘Next’
Step 5- Input authentic details to complete the log in process

Alternatively, customers can supervise their loan accounts and other financial activities by downloading the Bajaj Finance application from the Google Play store.

Bajaj Finance app

These days, from grocery to doctor consultation, everything can be done through your smartphones. Moreover, customers can also manage their investments and finances through the Bajaj Finance app. Apart from managing various activities, customers can also raise a query from this application in a few simple steps.

Step 1- First, customers need to download the My Account app
Step 2- Visit the ‘Help and Support’ section
Step 3- Now, select the product category to raise the query. By clicking on the product, one can see all the active and closed requests
Step 4- Input query and sub-query type and explain your issue when raising the request. One can also attach supporting documents
Step 5- Enter relevant details and submit

Raise a request

Take a look at the steps to address your request through the Bajaj Finance customer care portal:

For existing customers:

Step 1- Visit Raise a request
Step 2- Choose between old and new customer category
Step 3- Existing customers can simply use Bajaj Finance My Account log in credentials and raise a request

For new customers:

Step 1- Visit the raise a request section
Step 2- Click ‘No’ under the question stating ‘Are you our existing customer?’ and vice-versa
Step 3- Feed details like mobile number, product, query, email ID and other information to continue
Step 4- Feed the CAPTCHA and proceed to raise the request

With the availability of pre-approved offers, customers can dodge the hassle of lengthy documentation and save time. To streamline the loaning procedure, check out the steps of Bajaj Finance pre-approved offers mentioned below:

1. 1Visit Bajaj Finance customer care portal and select the ‘pre-approved offers’ option
2. 2Input name and mobile number
3. 3If you agree with the terms and conditions, then click on ‘agree’ to proceed further

You can check the available pre-approved offers within seconds.
Now that customers know how to reach the Bajaj Finance customer care in Ahmedabad and can consider this customer service portal-My Account as an ideal destination to download statements, make necessary payments, purchase insurance policies, etc.

To understand resolutions for grievances you may face, please refer to the following:

• SOA Grievance
• ECS Grievance
• EMI Moratorium
• Debt Management Grievance
• EMI Card Grievance
• Loan Restructuring Grievance
• Loan Cancellation Grievance
• Health EMI Card Grievance
• Promotional Calls Grievance
• Debt Management Grievance
• CIBIL Grievance
• Financial Fraud