Bajaj Finserv customer care in Bangalore
If you’re residing in Bangalore and looking for assistance regarding your ongoing Bajaj Finserv products, call on our customer care number +91 8698010101. Our dedicated customer support team will help you with the required solution and solve your query. It doesn't matter whether you’re a new or an existing customer; you can easily receive necessary assistance regarding our products and services from Bajaj Finserv customer care services in Bangalore. Our dedicated team is here to address your queries and will provide you with the assistance you deserve.
Also, our customer portal, My Account, provides a user-friendly platform for seamless management of your ongoing product relationship with us. You can conveniently pay overdue instalments, prepay loans, and explore special offers.
Features of Bajaj Finserv Customer Portal
The Bajaj Finserv customer portal is an online platform that assists customers to view and managing their loan status, transactions and details. Moreover, it offers a wide range of features and benefits, and they are discussed below –
Check loan details
Over time, this online portal has evolved into a web-based platform that offers a comprehensive suite of provisions that one can benefit from. It ranges from loan monitoring to checking insurance policies, receiving NOC letters, viewing loan interest certificates, bajaj finserv payment online and more. In addition, customers can view their ongoing loans and investment-related details by visiting the Bajaj Finserv customer portal and simply logging in with their credentials.
Shop on EMI store
Shopping is super easy with the combination of Bajaj Finserv EMI Network Card and Bajaj Finserv My Account portal. Through this, customers can purchase their preferred electronic gadgets and appliances. So, without any delay, make your purchase with zero down payment facility and affordable EMIs.
Update contact details
Customers can conveniently access this online platform to update or edit their personal details, name, residence, registered contact number, email ID, etc., as and when required. However, one should carefully check the number registered with this portal as all the financial services related notifications will be sent to the registered number. The prompt services from Bajaj Finserv customer care in Bangalore will update the details within a minimum turnaround time.
View exclusive pre-approved offers
Among various Bajaj Finserv customer care benefits, this is one of the unique ones for customers ensuring simplified and accelerated loan applications. These offers are available on a suite of financial products, such as personal loans, business loans, home loans, etc. Customers need to enter their name and contact information to check their pre-approved offers online.
Download account statements
Using the My Account portal, one can easily download Bajaj Finserv loan statements, loan interest certificates, NOC and other essential documents.Besides, under the ‘notification’ option of My Account portal, one can view all the payments, dues, statements and more. Therefore, it will keep customers updated about the transactions, upcoming payments date and more.
Bajaj Finserv Customer Care Details- Bangalore
Bajaj Finserv, a leading Indian NBFC, boasts a massive HNI customer base and robust retail. Apart from exclusive financial offerings, quick and efficient customer services are the primary reasons for their popularity among customers across the country. Therefore, we sincerely prioritise customers’ requirements.
Therefore, if you have queries or complaints regarding our products and services, don’t hesitate and feel free to connect us in Bangalore through the following modes :
Customer Portal (My Account)
Customers can conveniently address their queries and monitor their financial accounts through the customer service portal-My Account. Individuals can log in to the portal by following the steps mentioned below:
Step 1- First, visit the Bajaj Finserv customer portal- My Account
Step 2- Input your registered email ID, customer ID and contact number
Step 3- You can select between ‘OTP’ or ‘Password’ option
Step 4- After that, select ‘Generate OTP’ or ‘Next’
Step 5- Submit authentic details to complete the log in procedure
Alternatively, for a hassle-free experience, customers can check necessary financial details by downloading the Bajaj Finserv application on their mobile phones.
Bajaj Finserv app
Most financial institutions extend various loan apps that offer a simple user interface and outstanding features. With the availability of this application, one can supervise transactions, make payments and avail myriad of benefits from any part of the world.
To raise your query on the Bajaj Finserv app, follow the step-wise guide below:
Step 1- Download the Bajaj Finserv app
Step 2- Navigate to the ‘Help and Support’ section in the main menu
Step 3- Choose the product for which you want to raise the query
Step 4- Select the query and sub-query type
Step 5- Input relevant details and submit
Raise a request
To raise a request or query, follow the steps below:
For existing customers
Step 1- Visit Raise a request
Step 2- Choose whether you are an existing or new customer
Step 3- If you are already a customer, log in to your personal My Account and raise a request
For new customers
Step 1- Visit Raise a request
Step 2- Click ‘No’ under the question, ‘Are you our existing customer?’
Step 3- Input a few necessary details like email ID, product, mobile number, query and other details to continue
Step 4- Enter the displayed CAPTCHA and proceed further to raise a request
Existing customers can also avail of Bajaj Finserv pre-approved offers that are available on secured and unsecured financial products. Such offers further simplify and accelerate the loaning process. Customers can check these offers on the My Account portal as well.
View your pre-approved offers
One of the essential features of this portal is the availability of exclusive pre-approved offers on a wide range of financial products, such as home loans, personal loans, business loans, loans against property, etc. These offers are customised for existing customers and ensure a simplified and accelerated loaning procedure.
Below are the steps of checking Bajaj Finserv pre-approved offers:
- 1 Visit the Bajaj Finserv customer care portal and choose the ‘pre-approved offers’ option
- 2 Enter your basic credentials like your name and contact number
- 3 Agree to the terms and conditions
After this, customers can view their pre-approved offers within a few seconds.
Now that borrowers know how to reach out to Bajaj Finserv customer care in Bangalore, consider this customer service portal-My Account as an effective solution to manage a wide range of financial activities. However, one must note that all these benefits can be availed after successfully completing the log in procedure.
To understand resolutions for grievances you may face, please refer to the following:
Frequently asked questions
You can still log in to the Bajaj Finserv customer care portal with an OTP sent to the registered mobile number if you have forgotten your user ID. Eventually, you can reset your customer portal user ID with the help of your email ID or registered mobile number.
Yes, OTP is required to log in to the Bajaj Finserv customer portal only when customers have forgotten their credentials like user ID and password. In such as case, one needs to input his/ her registered mobile number to receive the OTP. Then, customers can log in to the portal by entering the OTP in the respective field.