Bajaj Finserv customer care in Chennai

If you are residing in Chennai and looking for quick support for your queries and concerns about your Bajaj Finance products, dial +91 8698010101. Our dedicated customer support team is here to address your queries and will provide you with the assistance right.

In addition, we offer an online customer portal, My Account, which can be accessed anytime through the website. This feature-rich portal - My Account offers services that help you manage your existing product relationship. You can use our DIY services and get your queries resolved without any branch visits. You can also download our app from the Play Store/ App Store and use our digital customer services on the go.

Features of Bajaj Finserv Customer Portal

The Bajaj Finserv customer portal is a feature-rich online platform that allows customers to simplify their online transactions, manage respective loan accounts, and comprehensively view customers’ relationships with Bajaj Finserv. This portal comes with a host of features and benefits and is effective in multiple ways. Let’s take a look at some of them:

  • Update contact details

    Update contact details

    Individuals can access the Bajaj Finserv My Account portal conveniently to update or edit their name, contact number, residential address, email ID when necessary. However, one should double-check the contact number registered with this service portal. If there is any error or change in the number, customers can miss out on important notifications regarding their financial accounts. To change or edit your existing number without any hassle, you can visit this portal.

  • Check loan details

    Check loan details

    This online portal offers an array of provisions that can significantly benefit customers. It comprises monitoring loan accounts, paying missed or delayed EMIs, collecting no objection certificate, viewing loan statements, interest certificates and more. Additionally, customers can monitor their existing loans and investment-related information by visiting the Bajaj Finserv customer service portal and logging in with their credentials.

  • View exclusive pre-approved offers

    View exclusive pre-approved offers

    Besides various Bajaj Finserv customer care benefits, this is one of the exclusive ones for existing consumers, ensuring accelerated loan application. These offers are available on a host of secured and unsecured financial products, such as home loans, business loans, personal loans and more.

  • Shop on EMI store

    Shop on EMI store

    Shopping is now more convenient with Bajaj Finserv EMI Network and My Account portal. With the facility of both options, customers can purchase their preferred products with zero down payments. Furthermore, the EMIs are affordable, thereby eliminating the financial burden of buyers.

  • Download account statements

    Download account statements

    By accessing the My Account portal, individuals can download crucial Bajaj Finserv loan statements, NOC, interest certificates and other essential documents.

    Besides, under the ‘notification’ option segment in the portal, one can view the due amount, statements, upcoming payments, and more. Therefore, it will further keep the consumers updated regarding their financial activities.

Bajaj Finserv Customer Care Details - Chennai

Bajaj Finserv is a large-scale Indian NBFC that is especially popular for its extensive HNI customer base and powerful retailing. Furthermore, unique financial offerings and prompt customer services are the essential reasons for its popularity among a wide section of customers across the country. Since Bajaj Finserv sincerely values and prioritises customers’ requirements, making it an ideal go-to destination for borrowing financial products or making investments can be an ideal choice.

Therefore, to resolve any query or doubt regarding any services or products, feel free to connect us through the following methods:

Customer Portal (My Account)

Customers can conveniently place their queries and keep tabs on their financial accounts through the Bajaj Finserv customer portal-My Account. To ensure a smooth borrowing experience and improved customer retention, individuals need to log in to the portal by following the steps mentioned below:

Step 1 - First, visit the official service portal - Bajaj Finserv My Account
Step 2 - Enter your customer ID, registered email ID or contact number
Step 3 - You can choose either ‘OTP’ or ‘Password’ option
Step 4 - Next, click on ‘Generate OTP’ or ‘Next’
Step 5 - Feed relevant details to complete the log in procedure

Alternatively, customers can monitor their necessary financial statements by downloading the Bajaj Finserv mobile application from the Google Play store.

Bajaj Finserv app

Many financial institutions introduce various loan applications, featuring a simple user interface and host of facilities. With the accessibility of this application, customers can monitor their transactions, make payments and enjoy an array of benefits from any part of the country.

Here’s how customers can raise a query from the Bajaj Finserv app:

Step 1 - First, customers need to download the My Account app
Step 2 - Go to the ‘Help and Support’ segment displayed in the main menu
Step 3 - Now, consumers are required to select the product for which they want to raise a query
Step 4 - Choose the query and sub-query type
Step 5 - Enter authentic details and submit

Raise a request

Here are the steps to raise a request through the Bajaj Finserv customer care portal:

For existing customers:

Step 1 - Firstly; Visit Raise a request
Step 2 - Select between old and new customer category
Step 3 - If you are an existing customer, you can log in to your respective My Account and address your query

For new customers:

Step 1 - Visit Raise a request
Step 2 - Select ‘No’ under the question stating ‘Are you our existing customer?’
Step 3 - Enter a few crucial details like contact number, email ID, product and other details to continue the process
Step 4 - Feed the displayed CAPTCHA and proceed further

View your pre-approved offers

Apart from numerous Bajaj Finserv customer care benefits, one of the unique features of this service portal is the availability of exclusive pre-approved offers for existing customers on an array of secured and unsecured financial instruments.

To ensure an accelerated and hassle-free loaning procedure, customers can check out the steps to view Bajaj Finserv pre-approved offers discussed below:

  1. 1 Go to the Bajaj Finserv customer care portal and seek the ‘pre-approved offers’ option
  2. 2 Feed your basic credentials, such as name and contact number
  3. 3 Click on ‘agree’ to the displayed terms and conditions

After following this process, customers can check out their pre-approved offers within seconds.

Now that customers know how to reach out to Bajaj Finserv customer care in Chennai, they can consider this customer service portal-My Account as a one-stop solution to conveniently manage diverse financial activities.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

Can I pre pay Bajaj EMI?

Yes, customers can conveniently prepay Bajaj Finserv loan EMIs up to 6 times a year at their convenience. However, one must note that the minimum prepayment amount should equal at least 3 EMIs. There is no specified upper limit for the repayment amount. Besides, customers can prepay loan EMIs through the Bajaj Finserv customer portal in a few simple steps. The portal will also update customers’ regarding the prepayment based on the loan amount.