Bajaj Finance Customer Care Chennai — Contact Number, Branch Address & Support

Bajaj Finance is a large-scale Indian NBFC that is especially popular for its extensive HNI customer base and powerful retailing. Furthermore, unique financial offerings and prompt customer services are the essential reasons for its popularity among a wide section of customers across the country. Since Bajaj Finance sincerely values and prioritises customers’ requirements, making it an ideal go-to destination for borrowing financial products or making investments can be an ideal choice.

Therefore, to resolve any query or doubt regarding any services or products, feel free to connect us through the following methods:

Customer Portal (My Account)

Customers can conveniently place their queries and keep tabs on their financial accounts through the Bajaj Finance customer portal-My Account. To ensure a smooth borrowing experience and improved customer retention, individuals need to log in to the portal by following the steps mentioned below:

Step 1 - First, visit the official service portal - Bajaj Finance My Account
Step 2 - Enter your customer ID, registered email ID or contact number
Step 3 - You can choose either ‘OTP’ or ‘Password’ option
Step 4 - Next, click on ‘Generate OTP’ or ‘Next’
Step 5 - Feed relevant details to complete the log in procedure

Alternatively, customers can monitor their necessary financial statements by downloading the Bajaj Finance mobile application from the Google Play store.

Bajaj Finance app

Many financial institutions introduce various loan applications, featuring a simple user interface and host of facilities. With the accessibility of this application, customers can monitor their transactions, make payments and enjoy an array of benefits from any part of the country.

Here’s how customers can raise a query from the Bajaj Finance app:

Step 1 - First, customers need to download the My Account app
Step 2 - Go to the ‘Help and Support’ segment displayed in the main menu
Step 3 - Now, consumers are required to select the product for which they want to raise a query
Step 4 - Choose the query and sub-query type
Step 5 - Enter authentic details and submit

Raise a request

Here are the steps to raise a request through the Bajaj Finance customer care portal:

For existing customers:

Step 1 - Firstly; Visit Raise a request
Step 2 - Select between old and new customer category
Step 3 - If you are an existing customer, you can log in to your respective My Account and address your query

For new customers:

Step 1 - Visit Raise a request
Step 2 - Select ‘No’ under the question stating ‘Are you our existing customer?’
Step 3 - Enter a few crucial details like contact number, email ID, product and other details to continue the process
Step 4 - Feed the displayed CAPTCHA and proceed further

After following this process, customers can check out their pre-approved offers within seconds.

Now that customers know how to reach out to Bajaj Finance customer care in Chennai, they can consider this customer service portal-My Account as a one-stop solution to conveniently manage diverse financial activities.

To understand resolutions for grievances you may face, please refer to the following:

• SOA Grievance
• ECS Grievance
• EMI Moratorium
• Debt Management Grievance
• EMI Card Grievance
• Loan Restructuring Grievance
• Loan Cancellation Grievance
• Health EMI Card Grievance
• Promotional Calls Grievance
• Debt Management Grievance
• CIBIL Grievance
• Financial Fraud

Get location-specific support info here