How to Update/Register Mobile Number in EPF Account

Update EPF UAN account mobile number hassle-free. Follow our guide for a secure online process. Stay connected with ease.
3 mins
16 July 2024

There may be various reasons why you may want to change the name or number linked to your EPF account such as moving to another city or changing your details post marriage. Fortunately, your UAN (Universal Account Number) eases the process of making these changes, as it hosts all your account details in one place.

So, you can simply log on to the EPFO e-SEWA portal or visit your local Employee Provident Fund organisation office to alter your name, number, and other details. Once updated, you can continue to use the same account to check your PF balance, the status of your balance transfer, download your PF book and keep a track of other information.

But, do note that you cannot alter your details unless you link and verify your UAN with your Aadhaar number, so do this first before carrying out the following steps.

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How to change your name in a PF account

Changing your name in a Provident Fund (PF) account involves a formal process. It must be done in compliance with the rules and regulations of the Employees' Provident Fund Organisation (EPFO).

Steps to change the name in a PF account online:

  1. Visit the “UAN portal”.
  2. Log in to your EPF account using your user ID and password.
  3. Navigate to the 'Modify' section and select 'Modify Basic Details.'
  4. On the following page, you will find your existing details and the option to request a change.
  5. Enter your name as it appears on your Aadhaar card in the 'Request Change' section.
  6. Click the 'Update' button.
  7. Once you've clicked 'Update,' you will receive a notification stating, 'Pending approval by Employer.'
  8. Contact your employer to request their approval.
  9. After your employer approves the request, the EPF office will update your name within 30 days.

How to update your mobile number in an EPF account

Updating your mobile number in an EPF account is crucial for receiving important notifications and accessing various services provided by the EPFO. Here's a step-by-step guide on how to update your mobile number in your EPF account:

Steps to update your mobile number in an EPF account online

Here is the breakdown of how to update your mobile number in your EPF account online:

  1. Visit the EPFO e-SEWA portal.
  2. Go to the ‘manage’ section and click on ‘contact details’ in the drop-down menu.
  3. Click on ‘change mobile number’.
  4. Enter the new mobile number and re-enter it.
  5. Click on ‘get authorisation PIN’.
  6. Enter the OTP received on your mobile number and click on ‘Save changes’ to complete the process.

Steps to update your mobile number in an EPF account offline

Here is the breakdown of how to update your mobile number in your EPF account offline:

  1. Fill the relevant form with the phone number and ensure that this number is linked to your Aadhaar Card.
  2. Once your employer signs and approves this form, it will be forwarded to the regional PF office for approval.
  3. After the new mobile number has been registered, you will receive an SMS from the EPFO confirming the update.

While making these changes, ensure that your name in the EPF database matches that listed against the bank account that is linked to your PF amount.

How to change EPFO mobile number if you forget the password

  1. Visit the “EPF Member Portal” and select the "Forgot Password" option.
  2. Provide your “UAN” and complete the captcha, then click the "Submit" button.
  3. Input your name, date of birth, and gender, and click the "Verify" button.
  4. Validate these details against your Aadhaar information by entering your Aadhaar number and the captcha code. Consent to Aadhaar-based authentication and click "Verify" to confirm your request.
  5. Once the details are confirmed, enter your new mobile number and click "Get OTP."
  6. An OTP will be sent to your new mobile number. Enter the OTP and click "Verify."
  7. After the OTP is successfully verified, you will be prompted to create a new password. Enter your new password twice and click "Submit." Your password will be updated, and your new mobile number will be recorded in the system simultaneously.

Benefits of EPF mobile number change

  • Updating your mobile number ensures you receive timely notifications from EPFO, such as account updates, transaction alerts, and any changes in policies.
  • With an updated mobile number, you can easily access EPF services online, including checking your balance, submitting claims, and tracking the status of your requests.
  • A current mobile number adds an extra layer of security to your EPF account. It enables two-factor authentication, helping protect your account from unauthorized access.

EPF services through mobile

EPF members have the convenience of accessing a variety of services through online platforms, SMS, or the Umang app. Some of the EPF services accessible through SMS include:

  • Checking your UAN and its status (Active or inactive)
  • Retrieving EPF Details
  • Inquiring about EPF/PF Balance
  • Monitoring EPF transfer/withdrawal status
  • Verifying the linking status of your bank account, PAN, and Aadhaar
  • Checking the details of your last contribution
  • Using the OTP service for authentication purposes

Frequently asked questions

Am I notified on my registered mobile number each time my employer makes a contribution to my EPF account?

Indeed, each time your employer successfully contributes to your EPF account, you will receive an SMS notification on your registered mobile number.

Can I transfer funds from my old EPF account to a new one if my mobile number is not registered with EPFO?

Unfortunately, you can only initiate the transfer of funds from an old EPF account to a new one after registering your mobile number with EPFO and activating your UAN.

Do I have to pay any charges to change the mobile number linked to my EPF account?

There is no need to worry about fees or charges when updating the mobile number associated with your EPF account; this service is provided free of charge.

How to change mobile number in EPF account without login?

Begin with the "Forgot Password" option on the EPF member homepage and provide the necessary details (validate them against your Aadhaar information), enter your new mobile number and verify it using the OTP. Enter a new password twice and submit it.

How can I access my old PF account if I don't have a registered mobile number?

To access your old PF account without a registered mobile number, visit the EPFO portal. Once the page loads, scroll down and click on the "click here to discover your PF balance" link in the URL box. The EPFO website will appear, and your member's balance will be displayed automatically.

How do I find out if my phone number is linked to UAN?

To check if your phone number is linked to UAN, follow these simple steps:

1. Visit the EPFO member page.
2. Click the "Forgot password?" link.
3. Enter your UAN and captcha code, then click the "Submit" button.
4. A new window will appear, displaying the mobile phone number linked to your UAN.

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