The Employees' Provident Fund Organization (EPFO) offers a range of services to its members. Here is a list of some of the services typically provided:
1. Online registration
EPFO has an Online Registration of Establishment's portal that helps you access or register your EPF account. If your organisation falls under the list already available with the EPF and Miscellaneous Provisions Act 1952, you can easily register online. If your organisation is not listed, the EPFO allows you to sign up for your account voluntarily. The EPFO also has a helpdesk that you can access on the toll-free number 1800 118 005.
2. Generate UAN details of other members online
The UAN is a unique code that brings all your PF accounts under one head. So, on behalf of your company, you can enquire about the PF details of all company members by visiting the EPFO member log-in portal. All you have to do is generate an OTP to authenticate your identity, and then you can view various details of other members. This allows you to keep all your employee details under the umbrella of the company UAN.
3. Pay for EPF subscription online
Subscribing for an EPF comes with a lot of benefits. However, to ensure that you continue gaining from these benefits, you need to ensure that you pay the annual subscription fee. To make this convenient for you, the EPFO has a tie-up with the SBI, which enables you to pay the subscription fees online using the Net Banking option. This option works regardless of which bank account you have.
4. Generate the EPF challan online
The EPFO also helps you complete your registration with the E-challan online. Once you register at the EPFO e-Sewa portal, you get a unique ID and password. Using these, you can submit the data with your digital signatures and save it in a PDF. Once you print it out, you can have it approved, after which your E-challan will be generated online.
5. Address your grievances
There can be numerous instances where you have certain doubts, queries or complaints to make to the EPFO. The grievance management system for EPFO is a department that is adept and ready to reply to all your doubts, complaints, and issues. All you have to do is fill up a grievance registration form. In this form, you have to fill in all the relevant details like your membership status, PF number, related EPFO office, and name of your establishment, address of your establishment, your name, address, phone number, and Email ID. Once you have filled in all these details, you can go ahead and describe the details of your grievance in the 'Grievance Description' section. The grievance management system also lets you send reminders in case your grievances have not been addressed. You can also view the status of your registered complaint by entering the grievance registration number, password and captcha code.
6. Transfer claims online
This service enables you to transfer your claims as and when you like. It also lets you view and manage all your transfer claims. Thus, you have the convenience to view, verify, approve and submit claims online.
Additional Read: How to transfer PF account