-
In summary
Your Universal Account Number connects the EPF Member IDs created during different periods of employment.
- Use ‘Know Your UAN’ on the EPFO Member Portal to retrieve an existing UAN.
- Keep your mobile number, Aadhaar, PAN, Member ID, and personal details ready.
- Check a recent salary slip or contact your employer when online retrieval is unsuccessful.
- UAN allotment and activation have moved from the portal to the UMANG app.
- UMANG uses Aadhaar-based Face Authentication for UAN allotment and activation.
- The same UAN should generally continue throughout your working life.
Knowing your UAN helps you monitor contributions, transfer balances, file claims, and manage KYC information online.
What is a Universal Account Number?
Avoid these mistakes while booking FD
-
A Universal Account Number is a permanent 12-digit identifier assigned to an eligible EPF member by the Employees’ Provident Fund Organisation. It acts as an umbrella for employment-specific Member IDs created when the employee joins different EPF-covered organisations.
For example, an employee may receive separate Member IDs from three employers. These IDs should remain connected to one UAN. This structure allows employees to manage their Employees’ Provident Fund records through one digital account.
Term Meaning UAN Permanent 12-digit identification number for an EPF member Member ID Employment-specific PF account identifier created by an employer EPFO Organisation responsible for administering EPF accounts KYC Verified Aadhaar, PAN, bank, and other personal information
Why is Universal Account Number (UAN) important?
-
Before the UAN system, employees often found it difficult to track PF accounts created by different employers. Introduced in 2014, the UAN system connected employment-specific Member IDs under one permanent number. This simplifies account transfers, contribution tracking, online claims, KYC updates, and access to an employee’s EPF balance. An employee should provide an existing UAN when joining another organisation. Creating another UAN can divide service and contribution records.
-
What are the benefits of Universal Account Number (UAN)?
An activated and verified UAN provides access to several EPFO services:
- View and download the PF passbook
- Check employer and employee contributions
- Review employment and service history
- Download the UAN card
- Update eligible KYC information
- Submit online PF transfer requests
- Apply for eligible EPF or EPS claims
- Check claim and transfer status
- File or update an e-nomination
Connect previous Member IDs with the active account
The UAN also helps employees confirm whether employers deposit their monthly PF contributions correctly.
-
Where can I find my UAN account number?
You can find your UAN through your employer, salary slip, EPFO Member Portal, or UMANG app services.
1. Checking your UAN with your employer
Contact your employer’s human resources or payroll team and request the UAN linked with your employment record. An employer can usually locate it through payroll records or the establishment’s EPFO account. Provide your employee ID and other requested details for verification. Never ask an employer to generate another UAN without checking existing records.
2. Find UAN via EPFO portal
Follow these steps to find your UAN online:
- Visit the official EPFO Member Portal.
- Select ‘Know Your UAN’ from the available services.
- Enter your active mobile number and complete the captcha.
- Request and enter the OTP received on your mobile.
- Provide the personal and identity details requested by the portal.
- Use Aadhaar, PAN, or Member ID information when the corresponding option appears.
- Upload identity or address proof if the revised portal requests it.
- Submit the information after checking every entry.
- Your UAN will appear or be communicated after successful verification.
Your name, date of birth, and identity details must match the information recorded with EPFO.
3. Through salary slip
Many employers mention the UAN in the provident fund section of monthly salary slips. Check a recent digital or printed salary slip. The UAN usually appears near the PF number or Member ID. If it is missing, contact payroll because salary-slip formats differ between organisations.
4. Use the UMANG app
UMANG is now primarily used for UAN allotment, activation, and Aadhaar-based face authentication. Open UMANG, select EPFO Services, and choose the appropriate option under ‘UAN Services Through Face Auth’.
Use ‘UAN Activation’ when your number exists but remains inactive. Select ‘UAN Allotment and Activation’ when no UAN exists. Aadhaar-based verification requires an active Aadhaar-linked mobile number and the Aadhaar Face RD application.
Also read: UAN Password Reset
-
Comparison of methods
Method Best used when Main requirement Employer or payroll You cannot retrieve the number digitally Employee and employment details Salary slip Your employer already prints the UAN Recent salary slip EPFO Member Portal You need to retrieve an existing UAN Mobile OTP and identity verification UMANG app You need UAN allotment or activation Aadhaar, linked mobile, and face authentication Use only official EPFO or UMANG services. Never disclose your OTP, password, Aadhaar, PAN, or bank details to unknown callers.
-
How will UAN change things?
The UAN creates continuity across an employee’s working life, even when employment and Member IDs change. Instead of maintaining separate unconnected PF records, employees can view linked employment information through one account. The system also supports easier balance transfers when employees change jobs. Eligible transfers may occur automatically for verified accounts. Employees who worked before UAN implementation can link or transfer eligible older PF records into their active account.
-
How do employees benefit from UAN?
Employees gain greater visibility and control over their provident fund information.
- Check whether monthly contributions were deposited
- Access employment-specific Member IDs
- Review joining and exit dates
- Track PF transfers and withdrawal claims
- Download statements and account records
- Submit service requests without routinely visiting an EPFO office
- Maintain one identification number after changing jobs
UAN access also helps identify missing contributions, incorrect employment records, and unlinked Member IDs earlier.
-
Pre-conditions for checking UAN
Keep the following details ready before using ‘Know Your UAN’:
- An existing EPF membership record
- Active mobile number for OTP verification
- Name matching EPFO records
- Correct date of birth
- Aadhaar or PAN details
- PF Member ID, when available
- Employer or establishment details
Accepted identity or address proof, if requested
Differences in name, date of birth, or identity information may prevent successful retrieval.
-
How to generate UAN number?
From August 2025, UAN allotment and activation moved to UMANG using Aadhaar-based Face Authentication Technology.
Steps
- Install UMANG and the Aadhaar Face RD application.
- Open UMANG and select EPFO Services.
- Choose ‘UAN Allotment and Activation’ under ‘UAN Services Through Face Auth’.
- Enter your Aadhaar number and mobile number.
- Accept the Aadhaar-verification consent.
- Verify the OTP received on your Aadhaar-linked mobile.
- Complete the facial scan through the Face RD application.
- Review the information retrieved from Aadhaar.
- Submit the request after successful authentication.
The UAN and temporary login details are communicated after successful allotment.
Members with an existing PF account but no UAN should select the service designed for existing PF accounts.
-
Documents required to generate UAN
Requirement Purpose Aadhaar number Identity and demographic verification Aadhaar-linked mobile OTP authentication Smartphone with camera Face Authentication Technology Aadhaar Face RD app Biometric face verification PAN KYC and applicable tax requirements Bank details KYC and claim-related services Employment details Connecting the correct EPF Member ID PAN and bank information may not be required for the initial allotment, but should be updated for complete EPFO access.
-
How to link Aadhaar with UAN?
Aadhaar authentication is required for many online EPFO services, including UAN activation and digital claims. The name, date of birth, and gender recorded in Aadhaar should match EPFO information. Members can use the UMANG face-authentication services or update eligible KYC details through the EPFO Member Portal.
-
Link Aadhaar with UAN – offline
Visit an EPFO office or authorised assistance centre if online authentication fails. Carry your UAN details, Aadhaar, PAN, registered mobile number, and supporting documents required for correcting mismatched information. Complete the prescribed request process and retain the acknowledgement. EPFO may require additional verification when demographic information differs.
-
Link Aadhaar with UAN – online
Members with an inactive UAN should use ‘UAN Activation’ through UMANG.
- Open UMANG and select EPFO Services.
- Choose ‘UAN Activation’ under the face-authentication services.
- Enter your UAN, Aadhaar number, and mobile number.
- Verify the Aadhaar-linked mobile through OTP.
- Complete the face-authentication process.
- Confirm the information retrieved from Aadhaar.
- Submit the request to activate and authenticate the UAN.
For an activated UAN, use the Member Portal’s KYC section or UMANG’s existing-UAN authentication service.
Additional read: Check PF Balance
-
How to link multiple EPF accounts to one UAN?
Different employers may create separate Member IDs, but these should generally remain linked with one UAN.
- Log in to the EPFO Member Portal using your active UAN.
- Confirm that Aadhaar, PAN, bank, and employment details are correct.
- Check whether the previous employer updated your date of exit.
- Open ‘Online Services’.
- Select ‘One Member, One EPF Account’ or the available transfer service.
- Review the previous and current Member IDs.
- Verify the transfer request through OTP.
- Submit the request and save its tracking reference.
- Monitor the transfer status through the portal.
Automatic transfer may apply to eligible KYC-compliant accounts. Use the manual transfer service when the balance remains untransferred. If two UANs were created, request consolidation instead of continuing to use both numbers.
Also read: Merge UAN of different EPF accounts
-
How to download a UAN card?
Follow these steps after activating your UAN:
- Visit the EPFO Member Portal.
- Log in using your UAN and password.
- Open the ‘View’ menu.
- Select the UAN card option.
- Check the displayed personal information.
- Download and securely save the available digital copy.
Avoid storing the card on shared computers or sending it through unsecured communication channels.
-
UAN customer care details
For UAN-related assistance, contact the EPFO helpdesk at 14470. Members can also submit and track complaints through the official EPFiGMS grievance portal. Keep your UAN, grievance details, and supporting documents ready. Never share your password or OTP with a caller.
-
Importance of Universal Account Number (UAN)
The UAN improves portability, transparency, and access across an employee’s EPF journey.
Area Importance Job changes Retains one permanent number across employers Contribution tracking Helps employees monitor monthly PF contributions Account transfers Supports consolidation of previous balances Digital services Enables claims, KYC updates, nominations, and passbooks Record accuracy Connects verified Member IDs with one employee Retirement planning Maintains continuous service and contribution records Members can send EPFOHO UAN ENG to 7738299899 from their registered mobile number for supported EPFO information.
-
Common issues with UAN and how to resolve them
Common issue Suggested action Forgotten UAN Use ‘Know Your UAN’, check your salary slip, or contact payroll Forgotten password Select ‘Forgot Password’ on the Member Portal UAN not activated Complete Aadhaar-based activation through UMANG Aadhaar mismatch Correct Aadhaar or EPFO demographic information OTP not received Verify mobile connectivity and the Aadhaar-linked number Multiple UANs Transfer or consolidate records into the active UAN Missing Member ID Contact the concerned employer or raise an EPFO grievance Incorrect personal details Submit the prescribed correction or joint-declaration request UAN card unavailable Confirm activation and retry through the Member Portal Account blocked Contact EPFO through 14470 or EPFiGMS -
Conclusion
A UAN provides one permanent reference for managing PF funds across different employers. You can retrieve an existing UAN through the EPFO Member Portal, your employer, or a salary slip. UAN allotment and activation now take place through UMANG using Aadhaar-based Face Authentication. After activation, regularly review your passbook, KYC details, service history, nominations, and linked Member IDs.
Calculate your expected investment returns with the help of our Fixed Deposit and Provident Fund calculators.
Check out different FD Rates
Fixed Deposit variants
Get ROI up to
8.15% p.a.
Senior citizen
Starting with just Rs. 15,000
Get ROI up to
7.75% p.a.
Age below 60 years
Starting with just Rs. 15,000
Get ROI up to
7.75% p.a.
Minor
Starting with just Rs. 15,000
Get ROI up to
7.75% p.a.
HUF
Starting with just Rs. 15,000
Get ROI up to
7.75% p.a.
Sole proprietor
Starting with just Rs. 15,000
Related Articles
Frequently Asked Questions
Overview
Is there a UAN app?
You can now activate your UAN effortlessly using Aadhaar-based Face Authentication (FAT) on the UMANG app. Simply download the UMANG app from the Google Play Store or Apple App Store, and then choose EPFO Services to get started.
What is the difference between UAN and PF account number (Member ID)?
UAN is a unique number assigned to an employee that links multiple PF accounts. The PF account number (Member ID) is specific to each employer and changes when you switch jobs.
What happens to UAN in case of a job change?
To find your UAN using your PAN, visit the EPFO's UAN Member Portal. Click on "Know Your UAN," select "PAN" as the identification option, enter your PAN number, and follow the prompts to receive your UAN.
What information does the UAN card contain?
The Universal Account Number (UAN) is a 12-digit unique identifier assigned by EPFO to EPF members. It remains constant throughout an employee’s career, linking multiple PF accounts under one ID, simplifying fund management, tracking, and transfers.
What to do if UAN update is pending at the field office?
If the UAN update process is delayed, you can request assistance from the relevant commissioner or file a complaint through the EPFIGMS portal.
Why is my UAN KYC pending?
Typically, KYC documents take 3 to 5 days to be reviewed and approved. If your UAN KYC remains pending for more than 7-8 days, you can file a complaint or contact the regional EPFO officer through the online help desk or at 1800 118 005.
How can I retrieve my forgotten UAN?
You can recover your forgotten UAN if it is linked to your Aadhaar card or PAN card. Visit the EPFO homepage, navigate to "For Employees," select "Member UAN/Online Service," choose "Know UAN status," provide your details, request an OTP, and follow the steps to retrieve your UAN.
What is a UAN user ID?
Your UAN (Universal Account Number) is a unique 12-digit number assigned to you by the EPFO. It links all your PF accounts from different employers.
What happens if I do not have UAN password?
If you do not have your UAN password, you can reset it by visiting the EPFO member portal and following the "Forgot Password" link. You will need to provide your UAN and verify your mobile number to reset your password.
How to get UAN number by SMS?
To know know their latest PF contribution and balance available UAN activated Members may send an SMS at 7738299899 from their registered mobile number. EPFOHO UAN to 7738299899.
How to get UAN number from PAN number?
Disclaimer
1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (BAJAJ FINANCE) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.
2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.