Bajaj Finance Customer Care in Nashik – Contact Number, Branch & Online Support

Bajaj Finance customer care contact details – Nashik

You can contact Bajaj Finance customer care for queries related to loans, payments, account information and other services through the following channel:

How to directly talk to Bajaj Finance customer care

To speak directly with a Bajaj Finance customer care executive, call +91 8698010101, available 24x7. Alternatively, use the in-app 'Help and Support' feature or visit your nearest Bajaj Finance branch in Nashik.

1. Dial +91 8698010101.
2. Select your preferred language.
3. Choose your query category from the IVR menu.
4. Press 0 or say "agent" to connect with a customer care executive.  

Bajaj Finance customer care services in Nashik

Bajaj Finance customer care number in Nashik is +91 8698010101. Available 24x7, this helpline helps customers with loan queries, EMI payments, investments, insurance services, account information and grievance-related concerns.

Customers can also use the My Account portal, available through the Bajaj Finance app and website, for self-service support at any time. The portal allows you to check account details, manage payments, download statements and track your financial activities without contacting a customer care executive.

• Reach Us
• Store Locator
• Branch Locator

Features of Bajaj Finance Customer Portal

The dedicated Bajaj Finance customer portal confers the following features to the customers.

• 

  Access information

  The Bajaj Finance customer portal assists users in retrieving any loan and investment-related information. Users can track the progression of the loan application, EMI due dates, principal repaid and likes, helping them identify discrepancies and make timely payment of the EMIs.

• 

  Foreclose a loan

  The Bajaj Finance My Account portal also facilitates foreclosing existing loan amounts and minimises loan expenditure. Furthermore, users can pay for services like EMI payments, part-prepayments, premiums for insurance policies.

• 

  Shop online

  The Bajaj Finance EMI Network Card and the feature-rich platform enable users to purchase their desired products or gadgets at zero down payment and affordable EMIs.

• 

  Block/ Unblock EMI Network card

  Furthermore, users can get their Bajaj Finance EMI Network Card blocked or unblocked from the Bajaj Finance customer service portal. Also, they can check the status of the card like card spending and utilised limit, validity, remaining balance, etc.

• 

  Update profile information

  One of the significant Bajaj Finance customer care benefits is it allows users to update their personal and contact information like name, residential address, mail ID, etc. Keeping the profile information up-to-date helps one receive notifications and reminders on time.

Over time, the Bajaj Finance customer care portal has emerged to be the compelling one-stop destination catering to the miscellaneous needs of the customers and helps in monitoring various financial commitments. In addition, the web-based platform aims to provide quick redressal for grievances related to services extended by the NBFC.

You can seek assistance for your queries and grievances through the following methods: 

Customer portal (My Account)

Before availing of the numerous benefits of the portal, users need to log in to the portal by following the mentioned steps:

Step 1 - Go to Bajaj Finance customer portal
Step 2 - Log in to the portal using the following credentials (email ID, mobile number or customer ID)
Step 3 - Use either 'OTP' or 'Password' to substantiate the details
Step 4 - Continue with the verification by clicking on 'Generate OTP' or 'Next'
Step 5 - Enter relevant details to log in to the portal

For further convenience, you can download the Bajaj Finance My Account app and receive instant assistance for any of your queries related to financial products and services.

Bajaj Finance app

Step 1 - For stating query, you need to first download the Bajaj Finance app from App Store or Play store.
Step 2 - Navigate to 'Help and Support' in the main menu.
Step 3 - Mention the product type along with stating the query and subquery type
Step 4 - Enter necessary details and click on 'Submit' to proceed with stating the query.

Raise a request

Furthermore, both existing and new customers can seek assistance for their queries by raising a request and elaborating the query in detail.

For existing customers:

Step 1 - Visit Raise a request
Step 2 - When asked 'Are you our existing customer?', tick 'Yes'.
Step 3 - Now, use your Bajaj Finance login ID to access the portal and state the query

For new users:

Step 1 - Visit Raise a request
Step 2 - Answer 'No' for the question 'Are you our existing customer?'
Step 3 - Input your contact details, product and query type
Step 4 - Proceed to raise a request by entering the CAPTCHA code