Bajaj Finserv customer care in Nashik

Residents of Nashik can now navigate their financial dealings conveniently from the most reliable and fully-knitted Bajaj Finserv customer portal - Experia. From granting users to view and manage their loans, investment and EMI card details to offering prompt assistance in sorting out doubts and grievances related to any service or product, the Bajaj Finserv customer portal provides all.

This portal strives for customer satisfaction and provides a simple, user-friendly interface, helping users mitigate their financial needs from the comfort of their homes and avoid the hassles of visiting the branch.

Features of Bajaj Finserv Customer Portal

The dedicated Bajaj Finserv customer portal confers the following features to the customers.

  • Access information

    Access information

    The Bajaj Finserv customer portal assists users in retrieving any loan and investment-related information. Users can track the progression of the loan application, EMI due dates, principal repaid and likes, helping them identify discrepancies and make timely payment of the EMIs.

  • Foreclose a loan

    Foreclose a loan

    The Bajaj Finserv Experia portal also facilitates foreclosing existing loan amounts and minimises loan expenditure. Furthermore, users can pay for services like EMI payments, part-prepayments, premiums for insurance policies.

  • Shop online

    Shop online

    The Bajaj Finserv EMI Network Card and the feature-rich platform enable users to purchase their desired products or gadgets at zero down payment and affordable EMIs.

  • Block/ Unblock EMI Network card

    Block/ Unblock EMI Network card

    Furthermore, users can get their Bajaj Finserv EMI Network Card blocked or unblocked from the Bajaj Finserv customer service portal. Also, they can check the status of the card like card spending and utilised limit, validity, remaining balance, etc.

  • Update profile information

    Update profile information

    One of the significant Bajaj Finserv customer care benefits is it allows users to update their personal and contact information like name, residential address, mail ID, etc. Keeping the profile information up-to-date helps one receive notifications and reminders on time.

Bajaj Finserv Customer Care Details – Nashik

Over time, the Bajaj Finserv customer care portal has emerged to be the compelling one-stop destination catering to the miscellaneous needs of the customers and helps in monitoring various financial commitments. In addition, the web-based platform aims to provide quick redressal for grievances related to services extended by the NBFC.

You can seek assistance for your queries and grievances through the following methods: 

Customer portal (Experia)

Before availing of the numerous benefits of the portal, users need to log in to the portal by following the mentioned steps:

Step 1 - Go to Bajaj Finserv customer portal
Step 2 - Log in to the portal using the following credentials (email ID, mobile number or customer ID)
Step 3 - Use either 'OTP' or 'Password' to substantiate the details
Step 4 - Continue with the verification by clicking on 'Generate OTP' or 'Next'
Step 5 - Enter relevant details to log in to the portal

For further convenience, you can download the Bajaj Finserv Experia app and receive instant assistance for any of your queries related to financial products and services.

Bajaj Finserv app

Step 1 - For stating query, you need to first download the Bajaj Finserv app from App Store or Play store.
Step 2 - Navigate to 'Help and Support' in the main menu.
Step 3 - Mention the product type along with stating the query and subquery type
Step 4 - Enter necessary details and click on 'Submit' to proceed with stating the query.

Raise a request

Furthermore, both existing and new customers can seek assistance for their queries by raising a request and elaborating the query in detail.

For existing customers:

Step 1 - Visit Raise a request
Step 2 -  When asked 'Are you our existing customer?', tick 'Yes'.
Step 3 - Now, use your Bajaj Finserv login ID to access the portal and state the query

For new users:

Step 1 - Visit Raise a request
Step 2 - Answer 'No' for the question 'Are you our existing customer?'
Step 3 - Input your contact details, product and query type
Step 4 - Proceed to raise a request by entering the CAPTCHA code

View your pre-approved offers

The Bajaj Finserv pre-approved offers are meant to simplify the loan application and investments. These offers are available on secured and unsecured financial products like home loans, personal loans, credit cards, etc. Moreover, these offers expedite the financial dealings and reduce the cost of borrowing. To make the most out of the customised offers, follow these steps:

  1. 1 Head to 'Pre-approved offers' on the Bajaj Finserv customer care portal
  2. 2 Enter your personal and contact information
  3. 3 Select the' Agree' button on the list stating the terms and conditions

These steps will guide users to view the Bajaj Finserv offers and avail them, which in turn will help them streamline the lending and other transaction processes.

The above-mentioned functionalities of the all-encompassing portal will help residents get prompt assistance for their queries from Bajaj Finserv customer care in Nashik. Apart from using the portal, customers can also manage their loan accounts and state their grievances in the dedicated mobile application.

To understand resolutions for grievances you may face, please refer to the following:

Frequently Asked Questions

Can existing Bajaj Finserv users avail the benefits of the pre-approved offers?

Yes, existing Bajaj Finserv users can avail the benefits of the pre-approved offers and effectively simplify online transactions.

Here are the steps by which existing customers can avail of the pre-approved offers:

Step 1 - Go to the Bajaj Finserv customer portal - Experia.
Step 2 - Move to the 'Pre-approved offer' section and feed in your name and contact number.
Step 3 - Agree to the terms and conditions.

These will help you check the customised pre-approved offers and reap their benefits. Such pre-approved offers boost the lending process and save the turnaround time of the users.