Customer Care Number Rajasthan: Contact Support

Reputed NBFCs like Bajaj Finance offer a simplified and well-knitted web-based finance account management platform Service Portal, to enhance customer care service for 100% consumer satisfaction. Over the years, this Bajaj Finance service portal has undergone several updates to help you access your investment and borrowing activities in just a few clicks.

Whether you reside in Rajasthan or Madhya Pradesh, you can enjoy all the benefits of this online facility, including easy access to loan accounts and EMI store, EMI payments, downloading loan documents, tracking EMI Network card limit, and many more.

Keep scrolling to know about them in detail!

• Reach Us
• Store Locator
• Branch Locator

Features of Bajaj Finance Service Portal

Bajaj Finance service portal extends an extensive range of features curated for your convenience. Residents of Rajasthan and other states can access their investment and borrowing accounts via the Bajaj Finance portal in no time.

Here are some of the exclusive features and benefits Bajaj Finance offers to its new and existing customers.

• 

  Make overdue payments

  In case you miss your EMI payments, pay them via the Service portal or Bajaj Finance app in 3-simple steps.

  Step 1 – Visit Bajaj Finance service portal and log in with your registered mobile number
  Step 2 – Type the OTP sent to your registered mobile number
  Step 3 – You will receive an SMS with several payment modes. Select one as per your choice to complete your EMI payment

• 

  Update your KYC details

  You no longer have to bother yourself by visiting your nearest Bajaj Finance branch to update your KYC details. Instead, you can get it done through the service portal at any time.

• 

  Block or unblock your EMI Network Card

  You can directly block your EMI Network cards via the Bajaj Finance App without any third-party assistance. Similarly, you can sign in to the service portal accounts to unblock cards per requirements.

• 

  Renew your matured fixed deposit

  Individuals planning to renew their matured FDs can get it done without undergoing the tedious paperwork. Using the ‘Service’ portal, you can renew your FDs online in the least turn-around time.

Customers can now manage their financial activities at any time and from the convenience of anywhere with the help of the Bajaj Finance service portal.

You can reach us via the following routes for prompt solutions to your queries and redressals for grievances.

Service portal

Raise a query through the Bajaj Finance Service portal at any time per your availability. Go through the steps below to address your concerns:

Step 1 - Visit the Bajaj Finance service portal

Step 2 - Click on ‘Login’ if you are an existing customer or ‘Logging in for the first time?’, whichever is applicable

Step 3- Sign in with email ID and password or registered mobile number and click on ‘Generate OTP’

Step 4 - Enter the OTP sent to your registered mobile number to continue further

Customers can also address their queries via Bajaj Finance mobile app available on Google Play Store. Keep reading to know-how!

Bajaj Finance app

Go through the steps below to file a question in minutes:

Step 1 – Download Bajaj Finance app on your Android device

Step 2 – Scroll to ‘Help and Support’ section on the main menu

Step 3 – Choose your product against which you want to raise a query

Step 4 – Select your query and sub-query type and provide relevant documents or evidence if available

Step 5 – Enter additional details and click on ‘Submit’ tab

Moreover, you can also file your concerns via the Bajaj Finance service portal, available for both new and existing customers via our ‘raise a request’ feature.

How to Raise a Bajaj Finance Service Request Online

For existing customers:

Step 1 - Go to Raise a request

Step 2 - Click on ‘Yes’ under the question ‘Are you our existing customer’

Step 3 - Then simply login with authentic credentials

For new customers:

Step 1 - Visit Raise a request

Step 2 – Click on ‘No’ under the question ‘Are you our existing customer’

Step 3 – Fill in the fields with information, such as your mobile number, email ID, query and other details

Step 4 - Type the CAPTCHA to complete the process

Among the several Bajaj Finance customer care benefits, pre-approved offers are the most exciting offerings. This applies to a wide range of products or services, such as insurance policies, secured and unsecured loans, etc.

To confirm if you qualify for the same, go through the steps as follows:

1. 1Visit Bajaj Finance service portal and select ‘pre-approved offers’
2. 2Fill in the fields with your first and last name and mobile number
3. 3Tick the checkbox to agree to the terms and conditions and click on ‘Agree’ option

Customers can explore these services using the Bajaj Finance service portal in Rajasthan and start their journey of loan management and investment undertakings seamlessly.

To understand resolutions for grievances you may face, please refer to the following:

• SOA Grievance
• ECS Grievance
• EMI Moratorium
• Debt Management Grievance
• EMI Card Grievance
• Loan Restructuring Grievance
• Loan Cancellation Grievance
• Health EMI Card Grievance
• Promotional Calls Grievance
• Debt Management Grievance
• CIBIL Grievance
• Financial Fraud