Bajaj Finserv customer care in Rajasthan

Reputed NBFCs like Bajaj Finserv offer a simplified and well-knitted web-based finance account management platform- Experia, to enhance customer care service for 100% consumer satisfaction. Over the years, this Bajaj Finserv customer portal has undergone several updates to help you access your investment and borrowing activities in just a few clicks.

Whether you reside in Rajasthan or Madhya Pradesh, you can enjoy all the benefits of this online facility, including easy access to loan accounts and EMI store, EMI payments, downloading loan documents, tracking EMI Network card limit, and many more.

Keep scrolling to know about them in detail!

Features of Bajaj Finserv Customer Care Portal

Bajaj Finserv consumer portal extends an extensive range of features curated for your convenience. Residents of Rajasthan and other states can access their investment and borrowing accounts via the Bajaj Finserv Experia portal in no time.

Here are some of the exclusive features and benefits Bajaj Finserv offers to its new and existing customers.

  • Make overdue payments

    Make overdue payments

    In case you miss your EMI payments, pay them via Experia or Bajaj Finserv app in 3-simple steps.

    Step 1 – Visit Bajaj Finserv customer portal and log in with your registered mobile number
    Step 2 – Type the OTP sent to your registered mobile number
    Step 3 – You will receive an SMS with several payment modes. Select one as per your choice to complete your EMI payment

  • Update your KYC details

    Update your KYC details

    You no longer have to bother yourself by visiting your nearest Bajaj Finserv branch to update your KYC details. Instead, you can get it done through the customer portal Experia at any time.

  • Block or unblock your EMI Network Card

    Block or unblock your EMI Network Card

    Customers can directly block their EMI Network cards via the Experia app without any third-party assistance. Similarly, they must sign in to their Experia accounts to unblock their cards per requirements.

  • Renew your matured fixed deposit

    Renew your matured fixed deposit

    Individuals planning to renew their matured FDs can get it done without undergoing the tedious paperwork. On Experia, you can renew your FDs online in the least turn-around time.

Bajaj Finserv Customer Care Details – Rajasthan

Customers can now manage their financial activities at any time and from the convenience of anywhere with the help of the Bajaj Finserv consumer portal- Experia.

You can reach us via the following routes for prompt solutions to your queries and redressals for grievances.

Customer portal – Experia

Raise a query through the Bajaj Finserv Experia portal at any time per your availability. Go through the steps below to address your concerns:

Step 1 - Visit the Bajaj Finserv customer portal - Experia
Step 2 - Click on ‘Login’ if you are an existing customer or ‘Logging in for the first time?’, whichever is applicable 
Step 3- Sign in with email ID and password or registered mobile number and click on ‘Generate OPT’ 
Step 4 - Enter the OPT sent to your registered mobile number to continue further

Customers can also address their queries via Bajaj Finserv mobile app available on Google Play Store. Keep reading to know-how!

Bajaj Finserv app

Go through the steps below to file a question in minutes:

Step 1 – Download Bajaj Finserv app on your Android device
Step 2 – Scroll to ‘Help and Support’ section on the main menu
Step 3 – Choose your product against which you want to raise a query
Step 4 – Select your query and sub-query type and provide relevant documents or evidence if available
Step 5 – Enter additional details and click on ‘Submit’ tab

Moreover, you can also file your concerns via the Bajaj Finserv consumer care portal, available for both new and existing customers via our ‘raise a request’ feature.

Raise a request

For existing customers:

Step 1 - Go to Raise a request
Step 2 - Click on ‘Yes’ under the question ‘Are you our existing customer’ 
Step 3 - Then simply login with authentic credentials

For new customers:

Step 1 - Visit Raise a request
Step 2 – Click on ‘No’ under the question ‘Are you our existing customer’ 
Step 3 – Fill in the fields with information, such as your mobile number, email ID, query and other details 
Step 4 - Type the CAPTCHA to complete the process

View your pre-approved offers

Among the several Bajaj Finserv customer care benefits, pre-approved offers are the most exciting offerings. This applies to a wide range of products or services, such as insurance policies, secured and unsecured loans, etc.

To confirm if you qualify for the same, go through the steps as follows:

  1. 1 Visit Bajaj Finserv Experia portal and select ‘pre-approved offers’
  2. 2 Fill in the fields with your first and last name and mobile number
  3. 3 Tick the checkbox to agree to the terms and conditions and click on ‘Agree’ option

Customers can explore these services using the Bajaj Finserv customer care portal in Rajasthan and start their journey of loan management and investment undertakings seamlessly.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

How do I repay my overdraft at Bajaj Finserv?

You can repay your overdraft via Bajaj Finserv customer portal or Experia app through the following steps:

Step 1 - Log in to your Bajaj Finserv customer portal or Experia app with your registered mobile number 
Step 2 - Select ‘Account information’ and then ‘Online Payment’ option
Step 3 – Locate the Overdraft payment option from the sub-menu
Step 4 – Provide necessary details at the payment gateway and complete your transaction

Alternatively, you can choose from the following options to repay your overdraft at Bajaj Finserv:

  • Debit or credit cards
  • Bank transfer or NEFT
  • Mobile wallets including Paytm and MobiKwik