Bajaj Finance Customer Care Coimbatore: Helpline, App & My Account

As one of the leading NBFCs in India, we focus on delivering prompt solutions to all your queries. To help you better, we have developed our all-in-one Bajaj Finance Consumer Care number for residents in Coimbatore; dial +91 8698010101 right from the comfort of your homes and get support on all your queries.
 

Bajaj Finance ‘Service’ portal allows residents to raise their queries and receive instant assistance for any queries. This online customer portal offers services around the clock so you can avail of information anytime and anywhere. With our user-friendly interface, you can self-monitor all your financial activities easily.
 

• Reach Us
• Store Locator
• Branch Locator

Features of Bajaj Finance Service Portal

Here is the list of functionalities that the Bajaj Finance Customer portal grants to its customers:

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  Download salient documents

  The Bajaj Finance service portal also allows users to download vital documents like interest certificates, loan account statements, etc.

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  Update contact details

  Users can update and modify their contact and personal information like name, registered mobile number or email ID etc., from the customer support portal.

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  Make payments for missed EMIs

  Service portal helps customers initiate Bajaj Finance online payments for missed EMIs and dodge the burden of additional penalties. Furthermore, it allows users to initiate loan foreclosure or part-prepayment of existing loan amounts.

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  Assess loan information

  One of the standout features of using this feature-rich service platform is customers can retrieve any loan related information, helping one-note mismatches and keep track of the pending payments.

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  Check EMI Network Card details

  Existing customers can check the status of their Bajaj Finance EMI Network Card from the dedicated Bajaj FinanceService portal. Knowing the card limit, validity, balance, etc., helps users make an informed decision before making any high-end purchase.

  Additionally, the other Bajaj Finance customer care benefits are you can block/ unblock your Bajaj Finance EMI Network Card, monitor your active loan account from the portal, etc.

The dedicated Bajaj Finance customer portal intends to provide instant assistance to the diverse financial query and grievances as stated by its customers.

If you have doubts or inquiries regarding our services and products, you can reach us by any of the following methods:

Service Portal
 

Customers can conveniently get their queries and grievances resolved from the BajajFinserv ‘Service’ portal. However, to state query or track loan status status, customers are required to log in to the feature-rich customer care portal by following the steps mentioned below:

Step 1 - Firstly, visit the Bajaj Finance Service
Step 2 - Log in to the portal using necessary credentials (customer ID, email address or mobile number)

Step 3 - Now validate these login credentials using the OTP sent to the registered mobile number or the password
Step 4 - Select either ‘Generate OTP’ or ‘Next’ option

Now feed in the login credentials to complete the login procedure

Alternatively, users can track loan information or state their grievances using the Bajaj Finance app on their mobile phones

Bajaj Finance app

Users can retrieve loan-related information and simplify transactions from the Bajaj Finance app by following the mentioned steps:

Step 1 - Firstly, download the Bajaj Finance App on your smartphone from Google Play Store
Step 2 - Head to the ‘Help and Support’ tab on the main page
Step 3 - Select the product type regarding which the query is about
Step 4 - Now, choose the query and subquery type
Step 5 - Finally, enter relevant details and submit

Raise a request

Both existing and new customers can raise a request by following the mentioned steps.

For existing customers:

Step 1 - At first, visit Raise a request
Step 2 - Now confirm whether you are an existing customer or not
Step 3 - Existing customers can raise a request simply by logging in to the Bajaj Finance customer service portal.

For new customers:

Step 1 - Visit Raise a request
Step 2 - Choose ‘No’ when asked ‘, Are you our existing customer?’
Step 3 - Now feed relevant personal details like name, contact information etc.
Step 4 - Enter the CAPTCHA code and raise a request

Bajaj Finance extends exclusive pre-approved offers on both secured and unsecured financing options like home loans, loans against property, personal loans, etc., to their existing customers. These offers expedite the lending process and minimise loan expenditure. Here are the steps by which customers can check their Bajaj Finance pre-approved offers:

1. 1Visit the Bajaj Finance customer portal and select ‘pre-approved offers’
2. 2Submit name and contact details
3. 3Now click on ‘Agree’ to the terms and conditions

By following the steps, customers can check and avail Bajaj Finance offers accordingly.

In conclusion, the intricacies mentioned above will help one make the most out of Bajaj Finance customer care in Coimbatore. Moreover, the tailor-made Bajaj Finance customer portal enables users to manage diversified financial activities and state their queries or grievances.

To understand resolutions for grievances you may face, please refer to the following:

• SOA Grievance
• ECS Grievance
• EMI Moratorium
• Debt Management Grievance
• EMI Card Grievance
• Loan Restructuring Grievance
• Loan Cancellation Grievance
• Health EMI Card Grievance
• Promotional Calls Grievance
• Debt Management Grievance
• CIBIL Grievance
• Financial Fraud