Bajaj Finance Customer Care in Vadodara – Contact, Branch & Online Support

Residents of Vadodara can now get their queries resolved without spending much time visiting our physical branches. As one of the leading financial companies in India, we have our dedicated Bajaj Finance customer care number in Vadodara - +91 8698010101.

We offer online services through our digital channels – app and website. You can download our app or visit our customer portal on the website. This online customer portal offers services around the clock so that consumers can avail information anytime and anywhere. Customers can supervise their financial activities without requiring personal assistance or waiting for customer executive to resolve their queries.

Features of Bajaj Finance Customer Portal

Before knowing the ways to contact us through this virtual platform, let's learn some of its essential features:

• 

  Make part-payments or foreclose outstanding loans

  You can conveniently part-prepay or completely settle your existing loan dues before their maturity using this portal. This way, you will reduce or get rid of financial obligations without visiting any of our branches in Vadodara.

• 

  Update your KYC details

  We also enable you to easily update your KYC details through our Bajaj Finance My Account portal. For this, you just need to fill up the KYC form by entering information like Voter ID number, PAN card number, etc., after logging in to the platform.

• 

  Shop on the EMI Store

  The My Account portal lets our customers buy necessary products at easy instalments and zero down payment. So, you can own essential items without worrying about instant cash.

• 

  Block/ Unblock your EMI Network Card

  Our all-in-one My Account portal empowers you to block or unblock Bajaj Finance EMI Network Card quickly. This way, you can safeguard the card against financial fraud and misuse.

  In case you face any issues while accessing these features, you can get in touch with us through the same platform.

Nothing is more important to us than the quick resolution of our customers' queries. So, we make ourselves readily available on our virtual Bajaj Customer care portals. You can communicate your issues or raise queries in the following ways:

Customer portal (My Account)

Our My Account portal ensures that you get immediate access to all the benefits we extend. Further, you can quickly send your queries to us using this all-in-one platform. However, before availing of these benefits, you must log on to the My Account portal using the steps mentioned below:

Step 1 - Access our Bajaj Finance consumer portal -My Account
Step 2 - Mention any of your login IDs that include mobile number, customer ID and email ID
Step 3 - If OTP is your mode of logging in, generate and submit it. Alternatively, you can log in to this portal with your password

Thus, it is quite simple to log in to your Bajaj Finance loan account. Apart from this My Account portal, you can also clarify your doubts by informing us of the same through our Bajaj Finance mobile application.

Bajaj Finance app

Following is the stepwise guideline to send us your complication through our app:

Step 1 - Install the Bajaj Finance App and log on to it by filling in the credentials appropriately
Step 2 - Tap on 'Help and Support'
Step 3 - Specify the financial product for which you wish to raise a query
Step 4 - Mention the query type in the next window
Step 5 - Fill in the query or grievance box by writing it in detail

Furthermore, you can also ask about any product related question through our official website.

Raise a request

The application procedure is not identical for both the new and existing customers. Both of these processes are mentioned below:

For existing customers:

Step 1 - Navigate to Raise a request
Step 2 - Select ‘Yes’ to specify that you are one of our existing customers
Step 3 - Enter the My Account user credentials for logging in to the Bajaj Finance customer care portal

For new customers:

Step 1 - Go to Raise a request
Step 2 - Choose ‘No’
Step 3 - Write your email ID and mobile number on respective boxes. Mention the concerned product and query type
Step 4 - Write down the doubt
Step 5 - Submit the form after entering the CAPTCHA code

View your pre-approved offers

One of the significant benefits of this My Account portal is that you can view your personalised pre-approved offers. We provide customised loan offers to our customers through this window. After accepting this benefit, you can get the loan amount disbursed quickly from our end. Here is how you can check this pre-approved offer:

1. 1After successful Bajaj Finance customer login, tap on ‘Pre-Approved offers’
2. 2Mention your first and last name along with your mobile number in the respective boxes
3. 3Give your approval to ‘Terms and Conditions’

Upon completing these three steps, you can view your special offer.

In conclusion, customers can get their grievances and queries resolved quickly through our all-encompassing customer portal – My Account. One can even avoid contacting our agents in the physical offices of Bajaj Finance customer care in Vadodara. Thus, resolving queries through this virtual portal is both time-saving and economical.

To understand resolutions for grievances you may face, please refer to the following:

• SOA Grievance
• ECS Grievance
• EMI Moratorium
• Debt Management Grievance
• EMI Card Grievance
• Loan Restructuring Grievance
• Loan Cancellation Grievance
• Health EMI Card Grievance
• Promotional Calls Grievance
• Debt Management Grievance
• CIBIL Grievance
• Financial Fraud