Bajaj Finance Customer Care Number in Bihar

At Bajaj Finance, we prioritise helping our customers by addressing their doubts and queries related to our products and services. For instant assistance, you can contact our Bihar customer care number - +91 8698010101.

Also, you can explore our Bajaj Finance services available on both our app and web platforms. These digital channels provide a one-stop solution for customers to access various financial products and services at any time and from anywhere. This includes details on your existing loans, payment of instalments, downloading no objection certificate and  no dues certificate, and more. Furthermore, it allows you to connect with us in case you have any queries that require resolution. You can download our app from the Play Store/ App Store or visit our ‘Service’ portal on the website and use our customer care services on the go.

• Reach Us
• Store Locator
• Branch Locator

Features of Bajaj Finance Service Portal

Here are some of the major features of this Bajaj Finance customer care portal:

• 

  Download account related statements

  This virtual platform conveniently lets you download your loan account statement (SOA). This is one of the crucial documents you must check to know the present status of your instalments, payment tenor, interest rates, etc.

• 

  Shop on the EMI Store

  You can purchase your essential household appliances, electronic gadgets, mobile phones with easy EMIs from our EMI store section. In fact, you also do not need to pay single money as a downpayment. So, you can avail a smooth purchasing experience from the service portal.

• 

  Foreclose a loan

  Our Bajaj Finance service portal lets you foreclose your on-going loans by settling the entire outstanding amount at any time. So, you can free yourself from the existing financial liabilities easily from anywhere with this portal.

• 

  Update your KYC details

  With the inception of this all-in-one virtual platform, we help you to complete your KYC updating from the comfort of your home. You only have to fill in the details, such as PAN number, voter ID number, etc., in the KYC form available in this portal.

  Apart from these features, we also make ourselves available to resolve any loan-related query you send us through this platform. So, our Bajaj Finance ‘Service’ portal can be your ideal choice for settling various services regarding loans.

We endeavour to make prompt responses to our customers' queries and grievances to make the relationship more effective. You can send us all your questions and doubts through the following platforms:

Service portal

You can now easily connect with us via our service portal in case of problems and doubts. You can see the option for raising a query after completing your Bajaj Finance customer login through the following steps:

Step 1 - Open the service portal

Step 2 - Proceed with any of your login IDs that include customer ID, mobile number and email ID

Step 3 - Determine your mode of authentication. It can be either OTP or your password.

Step 4 - Enter the OTP sent in your registered mobile number or give the password to proceed

After logging in with these steps, you can raise your queries regarding our loans. You can also download our mobile application to send these doubts or questions to us.

Bajaj Finance app

Follow these steps to raise your query through this app:

Step 1 - Firstly; download the app on your mobile phone 

Step 2 - Complete your Bajaj Finance login procedure by mentioning all the necessary credentials

Step 3 - Go to the ‘Help and Support’ section

Step 4 - Choose the product for which you have a query

Step 5 - Identify the type of query and subquery from the list in the following section

Step 6 - Describe your complication or grievance in the description box

Step 7 - Submit the form

Apart from this mobile app, you can also use our official Bajaj Finance website to convey your questions.

Raise a request

You need to navigate to raise a request for raising queries. Know how to communicate with us through this platform:

For existing customers:

Step 1 - Visit our ‘Service’ Portal

Step 2 - Confirm that you are an existing customer by clicking on 'Yes'. This will take you to the login page

Step 3 - Access the portal with your login ID and password or OTP

For new users:

Step 1 - Open the URL

Step 2 - Select ‘NO’ to mention we have no relationship with you yet

Step 3 - Mention your contact information 

Step 4 - Select the product you have a question for and identify the query type

Step 5 - Write the question or doubt in the description box

Step 6 - Appropriately fill in the CAPTCHA code

Step 7 - Submit the form

Bajaj Finance also extends several pre-approved offers for its existing customers on a wide range of financial products, such as home loans, personal loans, and more.

To check Bajaj Finance pre-approved offers with the Service Portal, here’s what you need to do

1. Navigate to the ‘Pre-approved’ section after visiting the Service portal
2. Enter your name and contact number
3. Agree to the terms and conditions by clicking on the given box

Thus, the residents of Bihar can easily leverage this all-around portal for availing multi-fold benefits as mentioned above. This will expedite query resolution as customers do not have to waste much time travelling Bajaj Finance customer care offices in Bihar.

To understand resolutions for grievances you may face, please refer to the following:

• SOA Grievance
• ECS Grievance
• EMI Moratorium
• Debt Management Grievance
• EMI Card Grievance
• Loan Restructuring Grievance
• Loan Cancellation Grievance
• Health EMI Card Grievance
• Promotional Calls Grievance
• Debt Management Grievance
• CIBIL Grievance
• Financial Fraud