Bajaj Finserv Customer Care Number - Bihar

We, at Bajaj Finserv, consider helping our customers to mitigate their doubts and queries as most important. For this purpose, we have strengthened our customer care facility with modern-age technologies. Our Bajaj Finserv consumer care portal – Experia, is a one-stop solution that can aid customers from Bihar to access several financial products and services from anywhere and anytime.

These include knowing the details about your present loans, paying off your instalments, downloading NOCs and NDCs, etc. Apart from this, it enables you to quickly connect with us in case you have queries and grievances to be resolved. Here is how you can avail all these services from this versatile platform.

Features of Bajaj Finserv Customer Care Portal

Here are some of the major features of this Bajaj Finserv customer care portal:

  • Download account related statements

    Download account related statements

    This virtual platform conveniently lets you download your loan account statement (SOA). This is one of the crucial documents you must check to know the present status of your instalments, payment tenor, interest rates, etc.

  • Shop on the EMI Store

    Shop on the EMI Store

    You can purchase your essential household appliances, electronic gadgets, mobile phones with easy EMIs from our EMI store section. In fact, you also do not need to pay single money as a downpayment. So, you can avail a smooth purchasing experience from this Experia portal.

  • Foreclose a loan

    Foreclose a loan

    Our Bajaj Finserv customer portal lets you foreclose your on-going loans by settling the entire outstanding amount at any time. So, you can free yourself from the existing financial liabilities easily from anywhere with this portal.

  • Update your KYC details

    Update your KYC details

    With the inception of this all-in-one virtual platform, we help you to complete your KYC updating from the comfort of your home. You only have to fill in the details, such as PAN number, voter ID number, etc., in the KYC form available in this portal.

    Apart from these features, we also make ourselves available to resolve any loan-related query you send us through this platform. So, our Bajaj Finserv Experia portal can be your ideal choice for settling various services regarding loans.

Bajaj Finserv Customer Care Details – Bihar

We endeavour to make prompt responses to our customers' queries and grievances to make the relationship more effective. You can send us all your questions and doubts through the following platforms:

Customer portal (Experia)

You can now easily connect with us via our Experia portal in case of problems and doubts. You can see the option for raising a query after completing your Bajaj Finserv customer login through the following steps:

Step 1 - Open the Bajaj Finserv Customer Care Portal – Experia
Step 2 -  Proceed with any of your login IDs that include customer ID, mobile number and email ID
Step 3 - Determine your mode of authentication. It can be either OTP or your password.
Step 4 - Enter the OTP sent in your registered mobile number or give the password to proceed

After logging in with these steps, you can raise your queries regarding our loans. You can also download our mobile application to send these doubts or questions to us.

Bajaj Finserv app

Follow these steps to raise your query through this app:

Step 1 -  Firstly; download the app on your mobile phone 
Step 2 - Complete your Bajaj Finserv login procedure by mentioning all the necessary credentials
Step 3 -  Go to the ‘Help and Support’ section
Step 4 - Choose the product for which you have a query
Step 5 - Identify the type of query and subquery from the list in the following section
Step 6 - Describe your complication or grievance in the description box
Step 7 - Submit the form

Apart from this mobile app, you can also use our official Bajaj Finserv website to convey your questions.

Raise a request

You need to navigate to Raise a request for raising queries. Know how to communicate with us through this platform:

For existing customers:

Step 1 - Visit the URL first
Step 2 - Confirm that you are an existing customer by clicking on 'Yes'. This will take you to the login page of the Experia portal.
Step 3 - Access the portal with your login ID and password or OTP

For new users:

Step 1 - Open the URL
Step 2 - Select ‘NO’ to mention we have no relationship with you yet
Step 3 - Mention your contact information 
Step 4 - Select the product you have a question for and identify the query type
Step 5 - Write the question or doubt in the description box
Step 6 - Appropriately fill in the CAPTCHA code
Step 7 - Submit the form

View your pre-approved offers

Bajaj Finserv also extends several pre-approved offers for its existing customers on a wide range of financial products, such as home loans, personal loans, and more.

To check Bajaj Finserv pre-approved offers with Experia, here’s what you need to do

  1. 1 Navigate to the ‘Pre-approved’ section after visiting the Experia portal
  2. 2 Enter your name and contact number
  3. 3 Agree to the terms and conditions by clicking on the given box

Thus, the residents of Bihar can easily leverage this all-around portal for availing multi-fold benefits as mentioned above. This will expedite query resolution as customers do not have to waste much time travelling Bajaj Finserv customer care offices in Bihar.

To understand resolutions for grievances you may face, please refer to the following:

Bajaj Finserv Customer Care Frequently Asked Questions

How can I view loan statement at Bajaj Finserv?

Here is the simple step-wise guideline to generate an e-statement from the Bajaj Finserv customer portal – Experia:

Step 1 -  After successful Bajaj Finserv Experia login, click on ‘Services’
Step 2 - Select ‘View Details’ from the loan types
Step 3 - Click on the e-statement
Step 4 - Download the record

How can I check my EMI via the Experia portal?

You can check the status of your EMI through the following steps:

Step 1 - Log in to the Experia portal
Step 2 - Go to ‘My Relationships’

After this, you will be able to see the instalment amounts of all your loans with us.