Bajaj Finserv Customer Care in Noida

Bajaj Finserv is a leading financial institution in India that offers financial services such as secured and unsecured loans, investments and insurance policies. This NBFC has a reputation for providing high-quality customer service and an almost-instant redressal for grievances. That is why Bajaj Finserv has built a full-fledged customer care portal - Experia for their convenience.

Whether one resides in Noida or any other Indian city, anyone can use the Bajaj Finserv customer care service portal. Both existing and new customers can enquire about products and services, manage financial transactions or raise a complaint on the Experia portal.

Features Bajaj Finserv customer portal

The Bajaj Finserv customer portal allows people to access and monitor their financial activities without requiring professional assistance. One can track his or her loan details, make EMI payments, foreclose a loan, update contact details or download essential documents using this portal.

The following is a list of some of these features in more detail:

  • Updating contact details

    Updating contact details

    One can check and update his/ her contact information and Bajaj Finserv login details online through Experia. Customers need to inform the financial institution about any change in their mobile number and email ID as soon as possible. This is because they would otherwise miss out on important payment-related updates, alerts and notifications.

  • Checking one’s loan details

    Checking one’s loan details

    Experia, the online account management platform, makes it easy for borrowers to view their loan details and payment status. Existing customers only have to log in using their credentials, and they can view their loan statements, loan account ID, repayment schedule, loan interest certificate, etc. This simplifies the borrowing experience and helps customers keep track of loan repayments.

  • Pre-approved offers

    Pre-approved offers

    The Bajaj Experia portal allows customers to check if they qualify for pre-approved offers. These are personalised and exclusive loan offers that expedite the borrowing process with a fast loan sanction and disbursal. One can check his or her pre-approved offers by sharing only a few basic details.

  • Download essential documents

    Download essential documents

    People need easy and instant access to important financial documents to complete verifications. That is why Bajaj Finserv ensures that its customers can easily access submitted documents and certificates. One can use his or her Experia login to view or download Bajaj loan statement, loan/ investment certificates, NOC, welcome letters, etc.

  • Unblock EMI Network Card

    Unblock EMI Network Card

    Bajaj Finserv EMI Network card is an exclusive payment system with benefits like No Cost EMI, a high-value pre-approved limit and a large network of partner brands. If this card gets blocked, one can unblock it through Experia. All he or she has to do is sign in, navigate to the relationship page and select the unblock option.

Bajaj Finserv Customer Care Details – Noida

Bajaj Finserv has set up multiple ways for customers to address their queries/ complaints. These are discussed in more detail below:

Customer portal (Experia)

Featuring a user-friendly interface and a host of features, one can use the Experia portal to manage financial activities, lodge complaints or ask for assistance. To avail any of the Bajaj Finserv customer care in Nodia benefits, one has to follow these steps:

Step 1 - Visit the Bajaj Experia- the customer care portal
Step 2 - Go to the Bajaj Finserv customer login page
Step 3 - Enter your registered mobile number, email address or customer ID
Step 4 - Click on 'Password' or 'Generate OTP' depending on how you want to sign in

Alternately, you can download the Bajaj Finserv application to manage your financial activities.

Bajaj Finserv app

The Bajaj Finserv application lets customers manage loans, bill payments, EMI cards, investments, etc., in one place. One can also file a query using this app by following the steps given below:

Step 1 - Download the Bajaj Finserv app from Google Play Store or iOS App Store
Step 2 - Sign in using your Bajaj Finserv Experia ID or registered mobile number
Step 3 - Verify using OTP and find the ‘Help and Support’ section
Step 4 - Choose the relevant product category, query and sub-query type
Step 5 - Describe your issue and upload documents (if applicable)
Step 6 - Input the rest of the relevant details and click on 'Submit'

Raise a request

Customers can follow these steps to raise a request on the official website of Bajaj Finserv:

For existing customers:

Step 1 - Go to the given Raise a request
Step 2 - Click 'Yes' to the question about the customer category and log in with your credentials
Step 3 - Find the option to raise a new request

For new customers:

Step 1 - Visit the same URL mentioned above
Step 2 - Answer 'No' to the same question
Step 3 - Enter required details like mobile number, email ID, product and query
Step 4 - Input the CAPTCHA code and submit the new request

View one’s pre-approved offers

Bajaj Finserv provides specially-curated offerings to its customers for various financial products such as home loans, personal loans, business loans and Pocket Insurance plans. One can check his or her eligibility for Bajaj Finserv pre-approved offers by following the given steps:

  1. 1 Go to the Bajaj Finserv customer portal, sign in and find ‘pre-approved offers’
  2. 2 Enter your first and last name and mobile number
  3. 3 Click on ‘Agree’ and enter OTP received on your mobile number

By reading through the above sections, one can contact the Bajaj Finserv customer care in Noida for any assistance. In addition, one can learn about the functions of the Experia portal and how to use it.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

What is the foreclosure process for Bajaj Finserv customers?

To foreclose a loan, you need to follow these steps:

Step 1 - Visit your lender with all necessary documents
Step 2 - Settle the entire loan amount along with the foreclosure penalty (if any)
Step 3 - Your lender will issue an acknowledgement slip for future reference

How can I check my KYC status online?

Follow the given steps to check your KYC status:

Step 1 - Visit the official website of CDSL Ventures Portal
Step 2 - Type in your PAN details or name and date of birth
Step 3 - Select an option from the exempt category
Step 4 - Submit the request to see your KYC status