https://www.bajajfinserv.in/customer-care-karnataka

An efficient online customer service portal is essential for instant, hassle-free and easy management of borrowings. Customers availing loans and other financial services from Bajaj Finance can carry out smooth management of all their financial activities right from the convenience of their homes with Bajaj Finance customer portal - My Account.

This feature-rich customer service portal is designed to let customers have their doubts and queries regarding any products or services resolved instantly. One can access the Bajaj Finance customer service portal anytime, anywhere, with just a few clicks.

Residents of Karnataka can now conveniently check their pre-approved offers, pay missed instalments, or foreclose loans easily with this portal.

• Reach Us
• Store Locator
• Branch Locator

Features of Bajaj Finance Customer Portal

The Bajaj Finance customer care portal comes with a wide range of useful features that are stated as below:

• 

  Update contact details

  Customers should keep their contact information updated accordingly to keep receiving important notifications regarding due dates or payment dates of EMI, etc. In case of any changes in the contact details, one can quickly update it through the Bajaj Finance customer portal.

• 

  Download important documents

  The Bajaj Finance customer service portal allows individuals to download crucial loan-related documents such as loan account statements, interest certificates, NDC and others. They can download and store these documents for personal records or future references.

• 

  Online payment for loans

  With the Bajaj Finance My Account portal, one can easily pay the monthly loan instalments online. In addition, customers can also pay for part-prepayment and loan foreclosure instantly through this customer service portal.

• 

  Resolve queries

  In addition to managing their borrowings, customers can use the My Account portal to raise queries and have their grievances addressed through My Account. One can easily raise grievances for discrepancy of personal details, errors or mismatch in transaction details, etc.

• 

  Check the status of the EMI Network Card

  The My Account portal also enables individuals to assess information regarding their Bajaj Finance EMI Network Card. One can easily check the balance, validity and card limit with a few clicks. This information will help them to make necessary decisions while making a big-ticket purchase.

Bajaj Finance aims for high customer satisfaction through prompt redressal of grievances. In case you have any doubts or complaints regarding any of our services or products, you can reach out to us via any of the three modes:

Customer portal (My Account)

Customers can raise a query or access information related to their borrowings using the Bajaj Finance customer portal. Here is a step-by-step guide for the same:

Step 1 - Visit the "Bajaj Finance customer portal- My Account"

Step 2 - Provide your customer ID or email ID along with the mobile number

Step 3 - Choose between the ‘Password’ or ‘OTP’ option

Step 4 - Tap on ‘Generate OTP’ for SIGN-IN through OTP or ‘Next’ option for SIGN-IN through password

Step 5 - Enter the necessary details to proceed

Apart from My Account, one can also use the Bajaj Finance app to receive the required assistance.

Bajaj Finance app

Individuals can raise a query or avail other services through the Bajaj Finance app in the following steps:

Step 1 - Download the Bajaj Finance app from the Google Play Store and SIGN-IN with the credentials

Step 2 - Now, navigate to ‘Help and Support’ from the main menu

Step 3 - Select the product for which you wish to raise a query

Step 4 - Choose the query and the sub-query type and then elaborate on the query

Step 5 - Provide all relevant details and then click on ‘Submit’

Raise a request

For existing customers

Step 1 - Go to Raise a request

Step 2 - Select if you are an existing or a new customer

Step 3 - If you are an existing customer, you can easily SIGN-IN to the portal with the necessary credentials

For new customers

Step 1 - Visit Raise a request

Step 2 - Click on ‘No’ under ‘Are you our existing customer?’

Step 3 - Enter details such as name, contact information, email address and proceed

Step 4 - Provide the CAPTCHA and then raise your request