Bajaj Finance customer care in Jodhpur

Residents of Jodhpur now have the opportunity to meet all their demands and queries related to financial matters from the most trusted financial institutions Bajaj Finserv. Furthermore, the emergence of the feature-rich Bajaj Finserv customer portal-Experia has extended numerous benefits to customers.

It is a single platform encompassing features that provide convenience and resolve doubts related to any products and services anytime and anywhere.

The multifaceted Bajaj Finserv customer service portal simplifies online transactions and helps one navigate the complex lending process easily.

Features of Bajaj Finserv Customer Portal

The Bajaj Finserv customer portal bestows users with an array of benefits. They are as follows:

  • Initiate online payment

    Initiate online payment

    With the emergence of effective customer portals like the Experia portal, making Bajaj Finserv online payment for monthly instalments have become highly convenient. Furthermore, the portal facilitates online payment for loan foreclosures and part-prepayments.

  • Assess loan details

    Assess loan details

    Another standout feature of the Bajaj Finserv customer portal- Experia- is it allows users to monitor loan-related information, thereby keeping customers informed about the due date of payments, remaining balance, etc. Moreover, the portal also helps users to identify mismatches in transactions.

  • Resolve queries

    Resolve queries

    Apart from managing loan accounts and making online payments, users can also use the portal to state their queries and grievances and get their queries resolved instantly. For example, individuals can express their grievances regarding transaction mismatches, discrepancies in personal or contact details and likes.

  • Check EMI Card status

    Check EMI Card status

    Through the Bajaj Finserv Experia portal, one can also determine the status of their Bajaj Finserv EMI Network Card. Users can check the card limit, balance, validity etc., helping them make a better decision while making high-end purchases.

  • Download account statements

    Download account statements

    One of the significant Bajaj Finserv customer care benefits is that the portal also facilitates downloading crucial documents like interest certificates, loan account statements, NOC/ NDC, etc. These papers play a vital role in expediting the borrowing process, validating debt closures and are also required for personal records.

Bajaj Finserv Customer Care Details – Jodhpur

Bajaj Finserv customer portal is an all-encompassing platform allowing individuals to track their loan accounts, manage payments, state queries and grievances, etc., in one go.

You can reach us by the following methods if you have any queries, doubts or complaints regarding any of our services and products:

Customer portal (Experia)

You will have to log in to make the most of the portal.
Here are the steps that will assist you in gaining access to the portal:

Step 1 - Visit the Bajaj Finserv customer portal
Step 2 - Log in with the following credentials: customer ID, email address or mobile number
Step 3 - Use either the OTP or the password to authenticate the credentials
Step 4 - Now choose between 'Generate OTP' or 'Next'
Step 5 - Later feed in the needed details as asked and submit to login to the portal

As an alternative, you can also access the Bajaj Finserv app to get the required assistance for any of your doubts and queries.

Bajaj Finserv app

To get prompt assistance for your queries from the Bajaj Finserv app, follow the mentioned steps:

Step 1 - Firstly, download the Bajaj Finserv app on your mobile phone from the Google Play Store and log in to it using the required credentials
Step 2 - Then, head to 'Help and Support' segment
Step 3 - Select product type, query and sub-query type
Step 4 - Input necessary details associated with the query and click on 'Submit'

Furthermore, users can also raise a request and get their queries and doubts resolved.

Raise a request

Here are the steps which will help both existing and new customers to raise a request:

For existing customers:

Step 1 - Visit Raise a request
Step 2 - Mention whether you are an existing customer or not
Step 3 - Existing customers are required to log in to the Bajaj Finserv Experia portal and raise a request

For new users:

Step 1 - Visit Raise a request
Step 2 - Choose 'No' under the question 'Are you our existing customer?'
Step 3 - Feed-in basic information (email ID, mobile number, product type etc.)
Step 4 - Submit the CAPTCHA code and go-ahead to raise a request

View your pre-approved offers

Bajaj Finserv has gained immense popularity because of the exclusive pre-approved offers it extends to customers. These offers are available on financial products like home loans, loans against property, personal loans, etc., and help in expediting the lending process and reducing the loan expenditure.

Follow the mentioned steps to check Bajaj Finserv pre-approved offers through the customer portal:

  1. 1 Go to the Bajaj Finserv customer care portal and select 'Pre-approved offers'
  2. 2  Submit your name and contact information
  3. 3 Continue by agreeing to the terms and conditions

With the well-rounded idea of the feature-rich customer portal, residents can communicate their worries and doubts to Bajaj Finserv customer care in Jodhpur and receive an instant solution. Moreover, they will get quick redressal for their grievances, making the customer portal a reliable platform.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

How to download my SuperCard statement?

Bajaj Finserv sends SuperCard statements to the registered mail ID of the user. Here are the steps mentioned below by which you can download your SuperCard statement:

  1. Log in to the account and check the report
  2. Now click on the RBL SuperCard statement download link and continue downloading it.
Can we update KYC online at Bajaj Finserv?

Yes, you can update your KYC status online at Bajaj Finserv. Here are the steps that will help you update your KYC status:

  1. Visit the KRA website.
  2. Register yourself thereby creating an account.
  3. Submit necessary details like mobile number, Aadhaar card details. Attach e-Aadhaar copies.

You can check the status of the KYC prior to the Bajaj Finserv customer portal before updating it.