Bajaj Finserv customer care in Madhya Pradesh

The emergence of comprehensive financial portals has made the overwhelming task of managing loans and investments extremely convenient. One such effective web-based financial platform is the Bajaj Finserv customer portal - My Account. The portal is user-customisable and aggregates several financial activities, and offers instant assistance to customer queries and grievances, thereby building a holistic relationship with its customers.

Residents of Madhya Pradesh can now manage their active loans and investments, make online payments, download financial statements, state grievances on this feature-rich Bajaj Finserv customer portal independently.

Features of Bajaj Finserv Customer Portal

Here are the notable features that the Bajaj Finserv customer portal extends to the customers:

  • Make online payment

    Make online payment

    Bajaj Finserv My Account portal facilitates online payment of the outstanding monthly instalments, which helps customers make timely payments and dodge additional penalties. Furthermore, customers can initiate part-prepayments or foreclose their existing loan account from this portal.

  • Track loan details

    Track loan details

    With the assistance of the Bajaj Finserv customer service portal, customers can access their active loans and investments easily, helping them identify mismatches and keep track of the upcoming payments. It also assists users to verify loan statements periodically.

  • View pre-approved offers

    View pre-approved offers

    The feature-rich portal also allows users to view the customised pre-approved offers. These offers streamline the financing process to make transactions and lending process hassle-free.

  • Check EMI card status

    Check EMI card status

    Furthermore, the Bajaj Finserv customer portal makes it feasible for users to keep a check on their Bajaj Finserv EMI Network card status. It keeps the users updated regarding the card limit, balance, expiry details etc.

  • Download loan statements

    Download loan statements

    Users can also download their vital documents like no objection certificates (NOCs), loan statements, interest certificates from the portal. Getting a hold of these documents is essential in availing loan options, verifying debt closures etc.

Bajaj Finserv Customer Care Details – Madhya Pradesh

The well-knitted Bajaj Finserv customer portal intends to offer its customers all-finance-related information and provide effective and prompt solutions to their queries in one place.

If you face any issue while availing of a service or have any queries, doubts, or complaints, feel free to communicate your problems to us by the following modes:

Customer portal (My Account)

To avail of the host of functionalities, you have to Log-in to the platform. You can Log-in to the portal using an OTP or a password. Furthermore, you can also use the credentials of your social media accounts to access the portal.

Step 1 - Firstly, visit the Bajaj Finserv customer portal
Step 2 - Use customer ID, mail ID or phone number to Log-in to the portal
Step 3 - Now, substantiate these details with the OTP sent to the registered number or use the password
Step 4 - Now select 'Generate OTP' if you have logged in using OTP or select 'Next' if you have used the password
Step 5 - Continue with the verification by submitting the details

Once the verification is done, you will be able to access the portal and use it to avail any services and resolve any queries.

Apart from taking the assistance of Bajaj Finserv customer portal - My Account, you can also consider the Bajaj Finserv app.

Bajaj Finserv app

Step 1 - Firstly, download the Bajaj Finserv app from the App Store or Google Play Store on your smartphone
Step 2 - Head to the 'Help and Support' segment
Step 3 - Select the product about which you have the query
Step 4 - Elaborate the query by mentioning query and sub-query type
Step 5 - Put in the related details and click on 'Submit'

Raise a request

Additionally, both existing and new customers of the NBFC can get assistance for their inquiries or grievances by raising a request.

For existing customers:

Step 1 - Visit Raise a request
Step 2 - Mention you are an existing customer of the NBFC when asked
Step 3 - Use your Bajaj Finserv Log-in ID to access the portal and continue with raising the request

For new users:

Step 1 - Visit Raise a request
Step 2 - Declare yourself as a new customer when asked, 'Are you our existing customer?'
Step 3 - Now feed in the required information (contact number, email ID, product and query type)
Step 4 - To proceed, enter the CAPTCHA code and raise the request

View your pre-approved offers

One of the most notable Bajaj Finserv customer care benefits is the availability of specially-tailored pre-approved offers. These offers are applicable to all the secured and unsecured credit options and help accelerate financial dealings and reduce the cost of borrowing.

Mentioned below is the step-by-step guide to check customised Bajaj Finserv pre-approved offers:

  1. 1 Head to the 'pre-approved offers' section on the Bajaj Finserv customer portal
  2. 2 Submit basic details like your name and contact number
  3. 3 On getting redirected to the page stating terms and conditions, click on 'Agree'

These steps will take the users to view and opt for the suitable Bajaj Finserv offers.

To sum up, the Bajaj Finserv customer care portal is an ideal platform helping one avail varied financial services and opt for financial assistance regarding any query all at the same time. Hence, individuals can reach the Bajaj Finserv customer care in Madhya Pradesh and make the most out of this all-encompassing portal.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

Where can I view my uploaded PAN card in the Bajaj Finserv customer care portal?

You can view your uploaded PAN card in the Bajaj Finserv customer care portal by heading to the 'KYC status' section. Additionally, you can follow the steps mentioned below to view your PAN card:

Step 1 - Visit the official website of Central Depository Service limited
Step 2 - Feed in your PAN details. You can also put in your date of birth and name
Step 3 - Finally, click on the 'Submit' button to view your PAN card