Bajaj Finance Customer Care in Raipur: Contact Details

As one of the market leaders in the lending industry of India, we have provided much significance to resolve our customers' queries quickly. We have developed our virtual customer care platform 'Service’ Portal to help our customers promptly connect with us anytime they prefer. Residents of Raipur can now connect with us immediately whenever they prefer. Apart from this, they can also get numerous services such as tracking their loans, downloading important documents etc., from this single doorway. So, discover how you can connect with us through this Bajaj Finance Service portal.

Features of Bajaj Finance Service Portal

Our customers from Raipur can obtain several features from this all-in-one gateway as mentioned below:

• Download account related statements

  You can easily conveniently generate your loan account statements through Bajaj Finance customer care. It reflects your repayment history, monthly payables, remaining loan balance etc. So, you can stay alert and avoid missing repayments.    

  
  

• Part pre-pay or foreclose instalments

  This versatile Service portal lets you pay off your loan dues in advance. You can now easily part pre-pay or completely close your loan by paying the required lump sum through this doorway.

  
  

• Update your KYC details

  Bajaj Finance service portal lets you avoid running to our local branches in Raipur for completing your KYC. You can do this yourself from the comfort of your home by logging into your service account.

  
  

• View the limit of your EMI Card

  This customer care gateway enables you to view the limit of your Bajaj Finance EMI Network Card and your spent credit amount. Further, you can monitor how much credit balance you still have from time to time using this platform.

  
  

Apart from these features, this Bajaj Finance Bajaj Finance service portal empowers you to convey your complexities, doubts, and grievances regarding our services and products.

Our priority is to help you mitigate all your doubts and inconveniences as early as possible. You just need to let us know your issues through the following platforms:

Service portal

Our Service portal customer platform gives you smooth and easy access to our customer care representatives. It only takes your effort to SIGN-IN to this virtual platform to get the option of raising your query. You can easily SIGN-IN following the below-mentioned steps:

Step 1 - Access our service in your browser

Step 2 - Mention one of the SIGN-IN IDs. This can be your email ID, mobile number or customer ID

Step 3 - You can choose to SIGN-IN with a password or OTP as the mode of authentication

Step 4 - Generate the OTP and write it appropriately or mention the password correctly on the given box

After a successful Bajaj service portal login, you can view the section for our customer care on the main menu of the service portal. You can also install the Bajaj Finance app on your mobile to contact us.

Bajaj Finance app

Following are the steps to convey us your queries and inconveniences through this app:

Step 1 - After finishing the Bajaj Finance SIGN-IN, navigate to the 'Help and Support' section

Step 2 - Mention the product of your concern

Step 3 - Indicate the category of your query and the subquery

Step 4 - Mention the query minutely and submit it

Another way that can help you send your grievances or query to us is via our website.

Raise a request

To raise your query to us, you must visit the URL, https://www.bajajfinserv.in/raise-a-request. However, the process is not identical for the existing and new customers. So, follow on to know about these both:

For existing customers:

Step 1 - After visiting the URL, acknowledge you are one of our existing customers by clicking on ‘Yes’

Next, you will be redirected to our Bajaj Finance Service portal SIGN-IN page.

Step 2 - SIGN-IN to the service portal with your registered mobile number or email ID

For new customers:

Step 1 - Opening the URL, respond to the question, 'Are you our existing customer?’ with ‘No’

Step 2 - Write your email ID and mobile number in respective boxes

Step 3 - Choose the concerned product from the given list

Step 4 - Identify the query type and mention it properly in written words

Step 5 - Submit the application form after giving the CAPTCHA code properly

View your pre-approved offers

The Bajaj Finance customer portal also enables you to see your pre-approved offers. These offers are special privileges that we extend to our existing customers as a token of their loyalty. If you accept these tailored loan offers, we disburse the loan amount quickly.

So, know how you can know your pre-approved offers from this service portal.

1. Visit the service portal and click on ‘pre-approved offers’
2. Fill in your name along with your registered mobile number
3. Give your approval to the ‘Terms and Conditions’

After you complete these three simple steps, the portal will display your tailored offers.

This way, with our service portal, you can access all the services in the palm of your hand. In fact, it enables you to avoid troublesome visiting in Bajaj Finance customer care offices in Raipur for resolving all your queries and grievances. So, explore all the features of this portal for maximising your benefit with less effort.