Bajaj Finserv Customer Care in Meerut

Managing loan and investments have become hassle-free and straightforward with the easy accessibility of the major web-based Bajaj Finserv customer care portal - My Account. This portal has bound all the loose ends of availing a financial service into a composite whole, aims to simplify online transactions and responds to customer queries in no time.

With the help of this feature-rich platform, residents of Meerut can effectively manage their loans and investments, receive timely notifications, initiate payments, state queries, and likes. Moreover, the user-friendly interface of this portal caters highly to customer satisfaction.

Features of Bajaj Finserv Customer Portal

Let's look at the suite of provisions that the fully-knitted Bajaj Finserv customer portal - My Account extends to the customers:

  • Simplify online payment

    Simplify online payment

    My Account portal enables users to pay Bajaj finserv online payment in just a few clicks. For example, one can make EMI payments, pay for premiums for insurance policies without any miss. Moreover, the portal facilitates payment for part-prepayments and foreclosing existing loan accounts.

  • Retrieve loan details

    Retrieve loan details

    This is perhaps one of the significant Bajaj Finserv customer care benefits. The portal enables users to monitor loans and investments, check the due date for paying EMIs, principal repaid, and likes. Users are required to click on 'Relations' in the portal to view loan details from at a close.

  • Access pre-approved offers

    Access pre-approved offers

    Bajaj Finserv customer care service portal allows customers to view a slew of specially-tailored pre-approved offers. With these deals, one can avail of any credit option without any hassle. These offers prove beneficial as one can get easy access to credit options based on eligibility and avoid the hassles of documentation.

  • Download vital documents

    Download vital documents

    Individuals can download their Bajaj Finserv loan statements, interest certificates, NOCs, etc., easily from the portal. These documents play an essential role in expediting financial transactions and are also required for personal records.

  • Track EMI card details

    Track EMI card details

    Moreover, customers can understand the limitations of their Bajaj Finserv EMI Network Card from the dedicated customer support portal. Being well-versed with the card balance, spending and utilised limit, validity, associated charges, etc., helps customers make an informed decision while making any high-end purchases.

Bajaj Finserv Customer Care Details – Meerut

Bajaj Finserv My Account portal, with its user-friendly interface and multiple features, intends to cater to the varied financial needs of the customers- be it managing loan accounts, downloading loan statements, or receiving prompt redressal for any queries or grievances.

Customer portal (My Account)

Users can avail of all the benefits of the Bajaj Finserv customer care portal only when they login to the platform by following the mentioned steps:

Step 1 - Go to the official Bajaj Finserv customer portal – My Account
Step 2 - Feed in your customer ID, mobile number, or email address to access the portal
Step 3 - Now send either 'OTP' in the registered mobile number or use the 'Password' 
Step 4 - Continue verification by clicking on 'Generate OTP' or 'Next' at your convenience
Step 5 - Enter the necessary details and click on 'Submit'

Furthermore, users can utilise the dedicated Bajaj Finserv app to get prompt assistance regarding any doubt or query.

Bajaj Finserv app

Step 1 - Go to the App Store or Google Play store and download the Bajaj Finserv app
Step 2 - Log in to the app and head to the 'Help and Support' tab
Step 3 - Select the product, query, and sub-query type
Step 4 - After mentioning the query, fill in needed details and submit to receive instant support

Raise a request

For further convenience, both existing and new users can raise a request to get their concerns addressed and resolved in no time.

For existing customers:

Step 1 - Visit the Raise a request
Step 2 - Declare yourself as an existing customer of the NBFC
Step 3 - Existing customers must use their Bajaj Finserv login ID to gain entry to the portal and use it to sort out their queries.

For new users:

Step 1 - Visit the Raise a request
Step 2 - Tick 'No' when asked, 'Are you our existing customer?'
Step 3 - Mention your email ID, mobile number, product, query, and other details as asked
Step 4 - Feed in the CAPTCHA code and continue to raise the request

View your pre-approved offers

The Bajaj Finserv pre-approved offers are noteworthy benefits bestowed on the customers by the NBFC. These offers are available on a wide range of secured and unsecured financing options like home loans, personal loans, credit cards, etc. These offers simplify transactions and minimise the cost of borrowing.

For availing the exclusive pre-approved follow these steps:

  1. 1 In the Bajaj Finserv customer care portal, go to the 'pre-approved offers' section
  2. 2 Mention your name and contact information
  3. 3 Now, click on' Agree' on the page that will list the terms and conditions

Upon following these steps, you will be able to check your Bajaj Finserv offers and avail of financial services quickly.

To sum up, the Bajaj Finserv portal is a full-service, end-to-end web-based platform helping one avail varied financial services with ease. Hence, individuals can rely on the Bajaj Finserv customer care in Meerut, navigate financial dealings, and get instant and efficient support for any doubts, inquiries, or grievances.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

How can I withdraw funds from my Flexi account?

Here are the steps that will help you withdraw funds from your Flexi account:

Step 1 - Go to the Bajaj Finserv customer portal - My Account and log in with the required credentials
Step 2 - Now, select 'View Details' under your Flexi loan account. You can also select the 'My Relations' tab and click 'View details' under it
Step 3 - Proceed by clicking on the 'Drawdown tab'
Step 4 - Put in basic details and enter the amount you wish to withdraw

After that, generate OTP and get the funds within one day.