Bajaj Finance Customer Care in Aligarh: Contact Details

These days most people prefer using online financial services to avoid the hassles of physically going to an office. Online banking facilities are easy, quick and secure and allow customers to keep track of their transaction history with just a click. As a leading NBFC in India, Bajaj Finance offers a robust online service portal called My Account to help track and manage financial services.

Customers can access all Bajaj Finance services and products via the Bajaj My Account portal, whether they are residing in Aligarh or any other Indian city. Through the Bajaj Finance customer care portal, users can access loans, investments and insurance policies of the NBFC. Moreover, they can get a near-instant resolution for complaints.

The following section will discuss the features and benefits of the Bajaj Finance customer portal.

• Reach Us
• Store Locator
• Branch Locator

This portal can be used to check and manage all sorts of financial transactions. One can check loan details, facilitate transactions, manage insurance policies, initial loan foreclosure, etc., through this website.

Here are some more important functions available on the Bajaj Finance customer care portal:
 

• Shopping on the EMI Store

  Customers can easily buy big-ticket items on the Bajaj Finance EMI store through the My Account portal, even if such products are outside their normal budget. Be it the latest smartphones, home appliances, Bluetooth speakers, treadmills, furniture or kitchen appliances; one can easily get them at no-cost EMIs.
   

• Updating contact details

  Customers can easily update their mobile number or email ID through the Bajaj Finance customer portal. Nowadays, financial institutions require customers to have active contact information registered so that they do not miss reminders, alerts and updates.
   

• For paying EMIs

  One can make missed EMI payments with ease through the Bajaj My Account portal. Timely payments will let one avoid penalties for delayed payments. To make an online payment, one has to simply go to the ‘Online Payment’ section through the ‘Quick Pay’ tab and select a preferred payment method.
   

• Block/ unblock Bajaj Finance EMI Network Card

  The EMI Network Card is an exclusive digital payment system from Bajaj Finance that allows users to buy products at no-cost EMIs. However, this card can get blocked due to missed EMI payments, reduction of CIBIL score or a failed ECS mandate. To unblock the EMI card, a customer has to sign in to his/her Bajaj Finance account and select the ‘Block/ Unblock/ Reissue’ option.
   

• Downloading important documents

  People need instant access to financial documents as they are required for transactions. Thus, the My Account portal simplifies the process of accessing and downloading any submitted document. One can use his/ her Bajaj Finance login ID to download interest certificates, account statements, welcome letters, NOC, etc.

Over the years, the Bajaj Finance customer care portal- My Account has developed into a full-fledged platform allowing all financial activities. In addition, customers can avail information 24x7 and get an immediate resolution to their grievances.

The following are the various modes to connect to Bajaj Finance customer care service-

Customer portal (My Account)

Customers can manage their Bajaj Finance accounts and file complaints through this portal. To do this, one has to follow the given steps:

Step 1 - Visit the official web portal of My Account

Step 2 - Provide either customer ID, registered mobile number or email ID

Step 3 - Choose to enter ‘OTP’ or ‘Password’ as your preferred login method

Step 4 - Type in your credentials and click on the given button to submit

Bajaj Finance app

Customers can also carry out their financial activities or submit complaints using their smartphones through the Bajaj Finance application. Given are the steps to submit queries:

Step 1 - Firstly, you have to download the Bajaj Finance app from Google Play Store

Step 2 - Next, open the app to find the ‘Help and Support’ section

Step 3 - Choose the product for your query

Step 4 - Choose the type of query and sub-query and explain it in detail

Step 5 - Input the rest of the relevant details and submit

Raise a request

Given are the steps for existing and new customers to raise queries:

For existing customers

Step 1 - Go to Raise a request

Step 2 - Click on ‘Yes’ when asked if you are an existing customer

Step 3 - Existing customers can use their Bajaj Finance customer login ID to raise a new request

For new customers

Step 1 - Go to Raise a request

Step 2 - Click on ‘No’ when asked the above question

Step 3 - Enter the following information- mobile number, email ID, name of the product, query and its description

Step 4 - Enter the security code as shown and click on ‘Submit’

Bajaj Finance offers personalised pre-approved loan offers for products like personal loans, loans against property and home loans. One can share his/her basic details to get instant access to such loans based on his/ her eligibility. These loans are sanctioned and disbursed in little time and come with no hidden charges.

To check the Bajaj Finance pre-approved offer, one has to follow the given steps

1. Log in to the Bajaj Finance customer portal and find the pre-approved section
2. Enter your first and last name and contact number
3. Click to agree to the terms and conditions and get OTP
4. Enter this OTP from your mobile phone and click on ‘Submit’

The above-mentioned sections have explained the features of the My Account portal and Bajaj Finance app. One can contact the Bajaj Finance customer care in Aligarh using the methods mentioned to manage his/ her borrowings and investments.

To understand resolutions for grievances you may face, please refer to the following:

• SOA Grievance
• ECS Grievance
• EMI Moratorium
• Debt Management Grievance
• EMI Card Grievance
• Loan Restructuring Grievance
• Loan Cancellation Grievance
• Health EMI Card Grievance
• Promotional Calls Grievance
• Debt Management Grievance
• CIBIL Grievance
• Financial Fraud