Dial Yes Bank Credit Card Helpline at 18001031212 for swift assistance with queries, transactions, and account management. Our dedicated team is here to help you promptly and efficiently, ensuring a seamless experience with your Yes Bank credit card.

Yes Bank credit card customer Care

Managing your Yes Bank credit card effectively involves not only smart spending but also staying informed about customer support channels.

Yes Bank, a prominent private sector bank in India, offers comprehensive customer care services for its credit cardholders.

This guide will help you navigate the Yes Bank credit card customer care landscape. We will also discuss how the Bajaj Pay platform makes doing credit card payment a breeze.

Yes Bank credit card customer care number

When you need immediate assistance, pick up your phone and dial the Yes Bank credit card helpline numbers:

  • Toll-free number: 1800 103 1212
  • Non-toll-free number: +91 22 4935 0000

These numbers are available 24/7, ensuring that you can reach out anytime, whether it is day or night.

Yes Bank email address

Prefer written communication? Drop an email to the Yes Bank credit card customer care team at yestouchcc@yesbank.in.

Be sure to include your credit card details and a clear description of your query or concern.

Yes Bank 24x7 credit card customer care numbers (state-wise & city-wise)

Yes Bank has dedicated helpline numbers for specific states and cities. Here is a quick reference:

State-wise helpline numbers:

  • Andhra Pradesh: 040 6649 5000
  • Delhi: 011 6656 9000
  • Gujarat: 079 6609 0900
  • Karnataka: 080 6633 9000
  • Maharashtra: 022 3366 9000
  • Tamil Nadu: 044 6659 0000

City-wise helpline numbers:

  • Mumbai: 022 3366 9000
  • Chennai: 044 6659 0000
  • Bangalore: 080 6633 9000
  • Hyderabad: 040 6649 5000
  • Kolkata: 033 6633 9000

Remember to prefix the STD code when dialing from a landline.

Yes Bank credit card enquiries

Got questions about your credit card? The Yes Bank customer care team can assist you with:

  • Card activation: If you have received a new credit card, call the helpline to activate it.
  • Billing queries: Clarify doubts related to your credit card statement, charges, or fees.
  • Credit limit enhancement: Need a higher credit limit? Inquire about the process.
  • Reward points: Understand how to redeem your reward points effectively.

Yes Bank credit card international helpline number

Traveling abroad? Keep the Yes Bank international helpline handy:

  • International helpline+91 22 3099 3600

This number ensures you get assistance even when you are outside India.

Yes Bank credit card grievance redressal

If you are unhappy with any aspect of Yes Bank’s credit card services, follow these steps:

Step 1: Contact the customer care team using the numbers or email mentioned above.

Step 2: If your issue remains unresolved, escalate it to the Grievance Redressal Officer:

Yes Bank nodal office contact details

For further escalation, reach out to the Nodal Officer:

Write to Yes Bank

Prefer traditional mail? Write to Yes Bank at:

Yes Bank Limited, 5th Floor, IFC, Yes Bank Tower, Nehru Centre, Senapati Bapat Marg, Elphinstone (W), Mumbai - 400013

Remember, efficient communication ensures a smoother credit card experience. Keep these contact details handy, and rest assured that Yes Bank is committed to assisting you promptly.

Now, you can make your Yes Bank credit card payment without any hassle on the Bajaj Finserv BBPS Platform. Simply log on to the website and pay your credit card bills with convenience and security.

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Bajaj Finserv App for All Your Financial Needs and Goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.  

You can use the Bajaj Finserv App to:  

  • Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
  • Explore and apply for co-branded credit cards online.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on No Cost EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators.
  • Check your credit score, download loan statements and even get quick customer support—all on the app. 

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app. 

Do more with the Bajaj Finserv App!

UPI, Wallet, Loans, Investments, Cards, Shopping and more

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/ websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/ service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/ service document and applicable terms and conditions. In case any inconsistencies are observed, please click on reach us.

 *Terms and conditions apply

Frequently asked questions

Can I speak to a Yes Bank representative directly?

Yes, you can speak to a Yes Bank representative directly. Use the following helpline numbers:

  • Toll-Free Number: 1800 121 9050
  • Non-Toll-Free Number: +91 22 6232 7777
How can I complain about a Yes Bank credit card?

To raise a complaint about your Yes Bank credit card, consider the following options:

  • Phone banking: Call the helpline at the numbers mentioned above.
  • Email: Send an email to yestouchcc@yesbank.in with your card details and a clear description of your concern.
Is it possible to register my complaint for my Yes Bank credit card through the offline method?

Yes, you can register your complaint offline. Write a letter to: Yes Bank Limited, 5th Floor, IFC, Yes Bank Tower, Nehru Centre, Senapati Bapat Marg, Elphinstone (W), Mumbai - 400013.

How can I find the balance on my credit card from Yes Bank?

You can check your Yes Bank credit card balance through:

  • Net banking: Log in to your account and view your credit card details.
  • Mobile app: Use the Yes Bank mobile app.
  • Missed call: Give a missed call on 0922 392 0000 from your registered mobile number.
How can I contact Yes Bank Nodal Officer for my region?

For further escalation, reach out to the Nodal Officer:

What if I need assistance with the Yes Bank credit card while abroad?

If you need to reach Yes Bank customer care while abroad, call the international helpline at +91 22 3099 3600.

What should I do if I forget my Yes Bank credit card PIN?

If you forget your Yes Bank credit card PIN, you can reset it by calling the Yes Bank customer care number at 1800 103 1212 or 1800 2000. You can also visit the nearest Yes Bank branch for assistance.

Can I contact Yes Bank credit card customer care via chat?

Yes, you can contact Yes Bank credit card customer care via chat through their official website or mobile app. Look for the chat support option to get real-time assistance from a customer care representative.

Is there a Yes Bank credit card customer service number for international calls?

Yes, for international calls, you can reach Yes Bank credit card customer care at +91 22 4935 0000.

What is the procedure for a Yes Bank credit card replacement?

To replace your Yes Bank credit card, follow these steps:

  • Report the loss or damage: Immediately report the loss or damage of your card by calling the Yes Bank customer care number at 1800 103 1212 or 1800 2000.
  • Request a replacement: Request a replacement card through the customer care executive or by visiting the nearest Yes Bank branch.
  • Receive your new card: Your replacement card will be sent to your registered address within a few working days.
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