Dial Yes Bank Credit Card Helpline at 18001031212 for swift assistance with queries, transactions, and account management. Our dedicated team is here to help you promptly and efficiently, ensuring a seamless experience with your Yes Bank credit card.
Yes Bank credit card customer Care
Managing your Yes Bank credit card effectively involves not only smart spending but also staying informed about customer support channels.
Yes Bank, a prominent private sector bank in India, offers comprehensive customer care services for its credit cardholders.
This guide will help you navigate the Yes Bank credit card customer care landscape. We will also discuss how the Bajaj Pay platform makes doing credit card payment a breeze.
Yes Bank credit card customer care number
When you need immediate assistance, pick up your phone and dial the Yes Bank credit card helpline numbers:
- Toll-free number: 1800 103 1212
- Non-toll-free number: +91 22 4935 0000
These numbers are available 24/7, ensuring that you can reach out anytime, whether it is day or night.
Yes Bank email address
Prefer written communication? Drop an email to the Yes Bank credit card customer care team at yestouchcc@yesbank.in.
Be sure to include your credit card details and a clear description of your query or concern.
Yes Bank 24x7 credit card customer care numbers (state-wise & city-wise)
Yes Bank has dedicated helpline numbers for specific states and cities. Here is a quick reference:
State-wise helpline numbers:
- Andhra Pradesh: 040 6649 5000
- Delhi: 011 6656 9000
- Gujarat: 079 6609 0900
- Karnataka: 080 6633 9000
- Maharashtra: 022 3366 9000
- Tamil Nadu: 044 6659 0000
City-wise helpline numbers:
- Mumbai: 022 3366 9000
- Chennai: 044 6659 0000
- Bangalore: 080 6633 9000
- Hyderabad: 040 6649 5000
- Kolkata: 033 6633 9000
Remember to prefix the STD code when dialing from a landline.
Yes Bank credit card enquiries
Got questions about your credit card? The Yes Bank customer care team can assist you with:
- Card activation: If you have received a new credit card, call the helpline to activate it.
- Billing queries: Clarify doubts related to your credit card statement, charges, or fees.
- Credit limit enhancement: Need a higher credit limit? Inquire about the process.
- Reward points: Understand how to redeem your reward points effectively.
Yes Bank credit card international helpline number
Traveling abroad? Keep the Yes Bank international helpline handy:
- International helpline: +91 22 3099 3600
This number ensures you get assistance even when you are outside India.
Yes Bank credit card grievance redressal
If you are unhappy with any aspect of Yes Bank’s credit card services, follow these steps:
Step 1: Contact the customer care team using the numbers or email mentioned above.
Step 2: If your issue remains unresolved, escalate it to the Grievance Redressal Officer:
- Email: grievanceredressal@yesbank.in
- Phone: +91 22 3099 3600
Yes Bank nodal office contact details
For further escalation, reach out to the Nodal Officer:
- Email: nodalofficer@yesbank.in
- Phone: +91 22 3099 3600
Write to Yes Bank
Prefer traditional mail? Write to Yes Bank at:
Yes Bank Limited, 5th Floor, IFC, Yes Bank Tower, Nehru Centre, Senapati Bapat Marg, Elphinstone (W), Mumbai - 400013
Remember, efficient communication ensures a smoother credit card experience. Keep these contact details handy, and rest assured that Yes Bank is committed to assisting you promptly.
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Frequently asked questions
Yes, you can speak to a Yes Bank representative directly. Use the following helpline numbers:
- Toll-Free Number: 1800 121 9050
- Non-Toll-Free Number: +91 22 6232 7777
To raise a complaint about your Yes Bank credit card, consider the following options:
- Phone banking: Call the helpline at the numbers mentioned above.
- Email: Send an email to yestouchcc@yesbank.in with your card details and a clear description of your concern.
Yes, you can register your complaint offline. Write a letter to: Yes Bank Limited, 5th Floor, IFC, Yes Bank Tower, Nehru Centre, Senapati Bapat Marg, Elphinstone (W), Mumbai - 400013.
You can check your Yes Bank credit card balance through:
- Net banking: Log in to your account and view your credit card details.
- Mobile app: Use the Yes Bank mobile app.
- Missed call: Give a missed call on 0922 392 0000 from your registered mobile number.
For further escalation, reach out to the Nodal Officer:
- Email: principal.nodalofficer@yesbank.in
- Phone: 022-39489374
If you need to reach Yes Bank customer care while abroad, call the international helpline at +91 22 3099 3600.
If you forget your Yes Bank credit card PIN, you can reset it by calling the Yes Bank customer care number at 1800 103 1212 or 1800 2000. You can also visit the nearest Yes Bank branch for assistance.
Yes, you can contact Yes Bank credit card customer care via chat through their official website or mobile app. Look for the chat support option to get real-time assistance from a customer care representative.
Yes, for international calls, you can reach Yes Bank credit card customer care at +91 22 4935 0000.
To replace your Yes Bank credit card, follow these steps:
- Report the loss or damage: Immediately report the loss or damage of your card by calling the Yes Bank customer care number at 1800 103 1212 or 1800 2000.
- Request a replacement: Request a replacement card through the customer care executive or by visiting the nearest Yes Bank branch.
- Receive your new card: Your replacement card will be sent to your registered address within a few working days.