Dial RBL Bank Credit Card helpline at +91 22 6115 6300 for swift assistance with queries, transactions, and account management. Their dedicated team is here to help you promptly and efficiently, ensuring a seamless experience with your RBL Bank credit card
RBL Bank Credit Card Customer Care: Your Guide to Hassle-Free Assistance
Managing your credit card effectively involves not only smart spending but also staying informed about customer support channels.
RBL Bank, a leading private sector bank in India, offers comprehensive customer care services for its credit cardholders.
Whether you have queries, complaints, or need assistance, this guide will help you navigate the RBL Bank credit card customer care landscape. We will also discuss how Bajaj Pay, the BBPS platform on Bajaj Finserv makes doing credit card payment a breeze.
RBL Bank credit card customer care number
When you need immediate assistance, pick up your phone and dial the RBL Bank credit card helpline numbers:
Toll-free number: 1800 121 9050
Non-toll-free number: +91 22 6232 7777
These numbers are available 24/7, ensuring that you can reach out anytime, whether it is day or night.
RBL Bank email address
Prefer written communication? Drop an email to the RBL Bank credit card customer care team at cardservices@rblbank.com.
Be sure to include your credit card details and a clear description of your query or concern.
RBL Bank 24x7 credit card customer care numbers (state-wise & city-wise)
RBL Bank has dedicated helpline numbers for specific states and cities.
Here is a quick reference:
State-wise helpline numbers:
- Andhra Pradesh: 040 6166 6771
- Delhi: 011 6166 6771
- Gujarat: 079 6160 6771
- Karnataka: 080 6166 6771
- Maharashtra: 022 6115 6300
- Tamil Nadu: 044 6166 6771
City-wise helpline numbers:
- Mumbai: 022 6115 6300
- Chennai: 044 6166 6771
- Bangalore: 080 6166 6771
- Hyderabad: 040 6166 6771
- Kolkata: 033 6160 6771
Remember to prefix the STD code when dialing from a landline.
RBL Bank credit card enquiries
Got questions about your credit card?
The RBL Bank customer care team can assist you with:
- Card activation: If you have received a new credit card, call the helpline to activate it.
- Billing queries: Clarify doubts related to your credit card statement, charges, or fees.
- Credit limit enhancement: Need a higher credit limit? Inquire about the process.
- Reward points: Understand how to redeem your reward points effectively.
RBL Bank credit card international helpline number
Traveling abroad? Keep the RBL Bank international helpline handy:
- International Helpline: +91 22 7119 0900
This number ensures you get assistance even when you’re outside India.
RBL Bank credit card grievance redressal
If you are unhappy with any aspect of RBL Bank’s credit card services, follow these steps:
Step 1: Contact the customer care team using the numbers or email mentioned above.
Step 2: If your issue remains unresolved, escalate it to the Grievance Redressal Officer:
- Email: grievanceredressal@rblbank.com
- Phone: +91 22 6115 6300
RBL Bank nodal office contact details
For further escalation, reach out to the Nodal Officer:
- Email: nodalofficer@rblbank.com
- Phone: +91 22 6115 6300
Write to RBL Bank
Prefer traditional mail? Write to RBL Bank at:
RBL Bank Ltd., Cards Operating Centre, 2nd Floor, Tower 2B, B Wing, Peninsula Business Park, Lower Parel, Mumbai – 400013.
Now, you can make your RBL Bank credit card payment without any hassle on the Bajaj Finserv BBPS Platform. Simply log on to the website and pay your credit card bills with convenience and security.
Other credit card customer care numbers
Recharge and Pay Bills
Bajaj Finserv app for all your financial needs and goals
Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.
You can use the Bajaj Finserv App to:
- Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
- Explore and apply for co-branded credit cards online.
- Invest in fixed deposits and mutual funds on the app.
- Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
- Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
- Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
- Shop from over 100+ brand partners that offer a diverse range of products and services.
- Use specialised tools like EMI calculators, SIP Calculators
- Check your credit score, download loan statements and even get quick customer support—all on the app.
Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.
Frequently asked questions
Yes, you can speak to an RBL Bank representative directly. Use the following helpline numbers:
Toll-free number: 1800 121 9050
Non-toll-free number: +91 22 6232 7777
To raise a complaint about your RBL Bank credit card, consider the following options:
Phone banking: Call the helpline at the numbers mentioned above.
Email: Send an email to cardservices@rblbank.com with your card details and a clear description of your concern.
Yes, you can register your complaint offline. Write a letter to: RBL Bank Ltd., Cards Operating Centre, 2nd Floor, Tower 2B, B Wing, Peninsula Business Park, Lower Parel, Mumbai - 400013.
You can check your RBL Bank credit card balance through:
- Internet banking: Log in to your account and view your credit card details.
- Mobile app: Use the ‘RBL Bank GO Mobile+’ app.
- RBL Bank ATM: Visit an ATM and check your outstanding balance using your PIN.
- Phone banking: Call the 24-hour credit card customer care helpline.
Reach out to the Nodal Officer for further assistance:
- Email: nodalofficer@rblbank.com
- Phone: +91 22 6115 6300
While abroad, you can reach out to RBL bank via the international helpline number - +91 22 7119 0900.
RBL Bank’s credit card customer care provides assistance for various credit card-related queries. You can reach them through the following channels:
Helpline Numbers:
RBL Bank Credit Card: +91 22 6232 7777
Bajaj Finserv RBL Bank SuperCard: +91 22 7119 0900
To report a lost or unauthorized use of your credit card, follow these steps:
- Call the 24x7 customer service team at +91 22 6232 7777.
- Alternatively, use the RBL MyCard App to block your card immediately.
Some common reasons for credit card rejection include:
- Low credit score: A poor credit score affects approval chances.
- Unstable employment: Frequent job changes may lead to rejection.
- Insufficient income: Not meeting income criteria.
- Working in a delisted private company: Some companies are blacklisted.
- Age limit: Not falling within the specified age range.
To apply for an RBL Bank credit card, follow the below steps:
- Visit the RBL Bank website
- Navigate to the “Credit Cards” section
- Click on the “Apply” button
- Fill in the required details and submit the application
RBL Bank’s national helpline numbers for credit card queries are +91 22 6232 7777 and +91 22 7119 0900 (for Super Card queries). You can also send an SMS to 922 3366 333 or message them on WhatsApp at 84335 98888 for related queries.
For Bajaj Finserv Super Cards, call 022-711 90 900. If the helpline number is busy, you can also write an email to cardservices@rblbank.com.
- To close your RBL credit card permanently, follow these steps:
- Call RBL Bank’s customer service helpline.
- Request card closure and follow any additional instructions.
- Cut your card into multiple pieces to ensure it’s unusable.
- Pay off any outstanding dues before closing the card.
