TSSPDCL Bill Payment Support – Pay via Bajaj Finserv

Payment failures can be frustrating, especially when the amount is deducted but the TSSPDCL bill status remains unchanged. Here are some common causes and practical solutions:

Common Causes of Payment Failures:

1. Network Issues: Poor internet connectivity can interrupt the payment process.
2. Bank Server Downtime: If your bank’s server is temporarily unavailable, the transaction may not process.
3. Technical Glitches: System errors within the app or payment gateway can result in failed transactions.

Steps to Resolve the Issue:

• Check Payment Status: Log in to the Bajaj Finserv App and navigate to the payment history section to verify the transaction.
• Contact Support: If the payment is deducted but not updated, contact TSSPDCL customer grievance cell or Bajaj Finserv support.
• Wait for Auto-Refund: In most cases, the deducted amount is automatically refunded within 7–10 business days.

Pro Tip: Use the Bajaj Finserv App’s chat support feature to get real-time assistance for payment-related issues.

Resolve payment issues in a few simple steps! Log in to the Bajaj Finserv App now.

If you used a wallet for making the payment and the transaction failed, it can be concerning when the amount is not refunded promptly. Here is what you can do:

Steps to Get a Refund:

1. Check Wallet Balance: Ensure that the amount has not already been credited back to your wallet.
2. Raise a Complaint: Use the Bajaj Finserv App to raise a complaint under the ‘Wallet Transactions’ section.
3. Contact Wallet Provider: If the issue persists, contact the wallet provider’s customer service team.

Why It Matters:

Wallet refunds may take longer than direct bank refunds. Keeping track of your transactions ensures you do not lose money due to unresolved issues.

Track your payment history now with the Bajaj Finserv App.

An app freeze during payment can disrupt the process and lead to incomplete transactions. Here are some troubleshooting steps:

How to Fix App Freezing Issues:

1. Update the App: Ensure that you are using the latest version of the Bajaj Finserv App for optimal performance.
2. Clear Cache: Go to your phone’s settings and clear the app cache to improve its speed and functionality.
3. Restart the App: Close the app and reopen it to resolve temporary glitches.
4. Switch Networks: If the issue persists, switch to a more stable internet connection.

Pro Tip:

Enable auto-pay on the Bajaj Finserv App to avoid manual payment processes and reduce the risk of app-related issues.

Easily download your electricity bill and enable auto-pay via Bajaj Finserv.

Conclusion

The Bajaj Finserv App makes TSSPDCL bill payments seamless and hassle-free. With features like instant payment, rewards, and auto-pay options, it is a reliable platform for managing your electricity bills. Additionally, the app offers robust support to address common issues such as failed payments, missing receipts, and technical glitches.

Whether you need to check your payment history, resolve a payment issue, or enjoy rewards for timely payments, Bajaj Finserv has you covered.

Avoid late fees and enjoy secure bill payments. Download the Bajaj Finserv App today!