Published Aug 21, 2025 4 Min Read

Copy Link

Payment failed but amount deducted JVVNL bill paid on Bajaj Finserv

One of the most common issues users encounter is a failed payment where the amount is deducted, but the bill remains unpaid. This can occur due to several reasons, such as:

  • Poor internet connectivity during the transaction.
  • Incorrect wallet or payment details.
  • Temporary server issues on the payment gateway.

How Bajaj Finserv Helps

Bajaj Finserv provides comprehensive support to address such issues:

  1. Real-time Status Updates: Users can track the status of their payments instantly through the Bajaj Finserv app or portal.
  2. Quick Refunds: In case of failed payments, Bajaj Finserv ensures refunds are processed promptly.
  3. Customer Support: Dedicated customer care is available to assist users in resolving payment discrepancies.

Tip: Track your failed payment status easily with Bajaj Finserv’s user-friendly platform.

Know more

How to check outstanding loan amount 

Wallet amount not refunded after failed JVVNL payment

When a payment fails, users often worry about their wallet balance being stuck. Refund delays can occur due to:

  • Pending confirmation from the payment gateway.
  • Incorrect transaction ID submission during a refund request.

Refund Protocols by Bajaj Finserv

Bajaj Finserv follows a transparent refund process:

  • Transaction ID-Based Tracking: Users can monitor refund progress by providing the transaction ID.
  • Chatbot Assistance: The Bajaj Finserv app offers a chatbot tool for quick resolutions.
  • Proactive Notifications: Users receive updates via SMS or email about their refund status.

Tip: Always keep transaction IDs handy for a seamless refund experience.

Know more

What is kisan credit card scheme 

App freezes when paying JVVNL bill via Bajaj Finserv

Technical glitches, such as app freezing, can disrupt the payment process. This can be caused by:

  • Outdated app versions.
  • Excessive cache data on your device.
  • Temporary server downtime.

Troubleshooting Steps

  1. Clear Cache: Regularly clear cache data to improve app performance.
  2. Update the App: Ensure you are using the latest version of the Bajaj Finserv app.
  3. Use the Web Portal: If the app continues to freeze, switch to the Bajaj Finserv web portal to complete your transaction seamlessly.

Know more

What is Kisan Vikas Patra Scheme 

Frequently Asked Questions

Why didn’t I receive a receipt after JVVNL bill payment?

There are instances where users do not receive their payment receipt immediately. This can happen due to:

  • Server delays in generating the receipt.
  • Incorrect email ID or mobile number linked to the account.

Solutions:

  • Check your spam or junk folder for the receipt email.
  • Re-download the receipt via the Bajaj Finserv app.
  • If unresolved, contact Bajaj Finserv customer care for assistance.
How to resolve ‘Bajaj Pay OTP not received’ during JVVNL payment?

OTP delays can hinder the payment process. Common reasons include:

  • Network connectivity issues.
  • SMS services being blocked on your mobile device.

Ways to Resolve:

  • Opt for an email OTP if the SMS OTP is delayed.
  • Refresh the OTP request after a few minutes.
  • Check your device settings to ensure SMS services are enabled.
What should I do if my JVVNL bill payment is deducted but not updated?

If your payment is deducted but not reflected in the bill status, follow these steps:

  1. Verify the payment status on the Bajaj Finserv app or portal.
  2. Contact customer care with the transaction ID for quick resolution.
  3. Ensure your payment method details are accurate for future transactions.
Are there rewards for paying JVVNL bills via Bajaj Finserv?

Yes, Bajaj Finserv offers exciting rewards for users who pay their JVVNL bills through their platform. These include:

  • Cashback offers.
  • Loyalty points that can be redeemed for future payments.
How to check past JVVNL bill payment history?

Keeping track of your payment history is essential for financial planning. To access your JVVNL payment history:

  1. Log in to the Bajaj Finserv app or portal using your registered mobile number.
  2. Navigate to the ‘Payment History’ section.
  3. Download detailed statements for record-keeping.
Show More Show Less

Related articles

You are here

Related Links

Bajaj Finserv App for all your financial needs and goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.

  • Explore and apply for co-branded credit cards online.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements, and even get quick customer support—all on the app.

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/service document and applicable terms and conditions. In case any inconsistencies observed, please click on reach us.

*Terms and conditions apply