AVVNL Bill Payment Support – Pay via Bajaj Finserv

One of the most common issues customers face is when a payment fails, but the amount is deducted from their account. This situation can be frustrating, especially when the bill status does not get updated. Here is how you can resolve this issue using the Bajaj Finserv App:

Steps to resolve a failed payment issue:

1. Open the Bajaj Finserv App and log in using your credentials.
2. Navigate to the “Payment History” section under the Transactions tab.
3. Verify the status of your AVVNL payment. If it is marked as “Pending” or “Failed,” proceed to the resolution steps.
4. Use the in-app support feature to raise a query regarding the failed payment.
5. Attach relevant details such as the transaction ID and payment receipt (if available) for quicker resolution.
6. Bajaj Finserv’s support team will guide you through the next steps to either process the payment or initiate a refund.

Pro Tip:

Always double-check your payment status after completing a transaction. If the deducted amount is not reflecting in the bill status, you can contact Bajaj Finserv’s customer support for assistance.

If your wallet balance was deducted for an AVVNL bill payment, but the payment failed, it is essential to track and recover the amount. Bajaj Finserv ensures transparency and provides an easy way to resolve such issues.

Steps to recover a wallet deduction:

1. Open the Bajaj Finserv App and go to the “Wallet” section.
2. Check the transaction history to confirm the deduction details.
3. Raise a refund request through the app by selecting the specific transaction.
4. Provide any necessary details, such as the transaction ID and date, to expedite the process.
5. You will receive updates on the status of your refund request via the app or email.

Common Scenarios to Note:

• If the refund is delayed, it could be due to verification processes. In such cases, you can follow up with Bajaj Finserv’s support team.
• Ensure that your wallet is linked to an active account to avoid refund delays.

Technical glitches can sometimes disrupt the payment process, such as when the app freezes or crashes during a transaction. Here is how you can tackle this issue:

Quick fixes for app freezes:

1. Close the Bajaj Finserv App and restart it to clear any temporary glitches.
2. Ensure that your device has a stable internet connection before initiating the payment again.
3. Check for app updates on your device’s app store. Using the latest version of the app can resolve many technical issues.
4. If the issue persists, clear the app cache and try again.
5. As a last resort, uninstall and reinstall the app to eliminate any corrupted files.

Preventive Tips:

• Avoid multitasking on your device while making payments to ensure the app runs smoothly.
• Regularly update your app and operating system to minimise compatibility issues. 

Conclusion

Paying your AVVNL electricity bills does not have to be a stressful experience. With Bajaj Finserv, you can enjoy a fast, secure, and hassle-free payment process. From resolving failed transactions to earning rewards, Bajaj Finserv ensures that all your payment-related concerns are addressed effectively. Download the Bajaj Finserv App today to manage your AVVNL bill payments with ease and confidence.

Track your AVVNL bill payment status instantly with our app and resolve your payment issues now using Bajaj Finserv services.